Working at GreatCall | Glassdoor

GreatCall Overview

San Diego, CA
1001 to 5000 employees
Company - Public
Telecommunications Services
Unknown / Non-Applicable
GreatCall, a wholly owned subsidiary of Best Buy, is the leader in connected health for active aging. Our focus is on bettering the lives of older adults by enabling their safety, independence and ability to stay in their homes longer, while also giving their caregivers peace of ... Read more

Company Updates

  • GreatCall is proud to be a part of Best Buy, a company that is dedicated to fight for equality and justice as a common cause, one we all fight — and solve — together.

  • In a recent interview with Thrive Global, GreatCall CEO, David Inns, shared some positive customer feedback about how our products and services bring peace of mind to seniors and their caregivers. “We’re doing truly meaningful work, which is what we’ve set out to do from the beginning.” Learn more...

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GreatCall – Why Work With Us?


We ask you to take care of our customers. So, we make sure to take care of you. GreatCall provides employees with the opportunity to participate in comprehensive benefits that meet the needs of employees and their family members. At GreatCall, we've got you covered.
● Medical, Dental and Vision insurance options
● 401k with company match
● SmartDollar: a comprehensive financial planning course
● Paid Time Off (Holiday, Vacation, Sick) + “Meaningful Day” Off
● Daily Fitness & Yoga Classes, on the clock and on-site  
● Casual attire & culture
● Complementary on-site Gym with amenities 
● Sit/stand Desks (site specific)
● Best Buy Employee Discount 
● Free Snacks & Coffee
● Speaker Series Program
● Company social events


Whether your goal is to gain breadth in your career or to grow vertically, there are several opportunities for growth within the organization. To learn more about opportunities at GreatCall, please look at for current openings.

GreatCall is proud to work with Cyber-Seniors through the Best Buy Teen Tech Centers, where we believe that with technology, training and mentorship, anything is possible. Check out this video to learn more about the partnership and mission.


At GreatCall we do meaningful work. GreatCall employees receive a Meaningful Day off. This is one extra day a year to use doing something meaningful, like volunteering in the community or taking time to invest in yourself. Watch the video to learn how employees have used Meaningful Day in the past. 

Stay Connected with GreatCall 

GreatCall Career's Facebook 
GreatCall's LinkedIn 
@LifeatGreatCall  #itsagreatcalling



GreatCall Reviews

  • Featured Review

    "Graceful Leadership in Times of Crisis"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I have been working at GreatCall full-time (Less than a year)


    Through this unprecedented time, our leadership here at GreatCall has led us with compassion, grace and patience. The situation is constantly changing but our leaders have kept us informed to the best of their abilities and have kept our health and safety their top priority. Our company is essential in this time of crisis and ensuring we are still providing the lifesaving services to our customers (those most vulnerable at this time) is critical. Not only have employee's stepped up in this time of crisis to continue to answer calls but leadership has put in place protocols to keep us safe. If you are looking for an organization that is dedicated to its employees, safeguards its culture and truly believes in meaningful work - GreatCall is the company you've been looking for.


    None to share at this time.

See All 234 Reviews

GreatCall Photos

GreatCall photo of: GreatCall at the Reno Pride Parade
GreatCall photo of: GreatCall’s CEO, David L. Inns, and COO, Lynn Herrick, spent the afternoon pushing the Snack Cart through the Carlsbad Caring Center.
GreatCall photo of: Our Corporate office created care packages with essential items and then delivered them to seniors in need.
GreatCall photo of: Flannel Friday
GreatCall photo of: Assembling care packages
GreatCall photo of: Snack Cart pushed by our Wellness Program Manager!
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GreatCall Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview


    Product Management Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Difficult Interview


    I applied through an employee referral. I interviewed at GreatCall.


    Very smooth interview process.

    1. Phone interview with HR Director (30 min).
    2. Few days after, phone interview with hiring manager (60 min).
    3. Onsite interview with 6 individuals from various groups including lunch with a coworker (4 hours)
    4. Received an offer few days after

    HR team (2 amazing individuals) were with me during the entire process. They kept me well informed regarding next steps, what was going on and when I should expect answers from various groups.

    Interview Questions

    • As a product manager, how would you assess the market needs?   Answer Question
    • Describe your thought process from idea to product release?   Answer Question
See All 61 Interviews

GreatCall Awards & Accolades

Let us know if we're missing any workplace or industry recognition – Add Awards

Pledges & Certifications

Pay Equality Pledge

Committed to paying equitably for equal work & experience

Career Advancement Program

Helping employees "upskill" into higher-paying positions

First Job Programs

Maintain entry-level hiring and career development programs to give people career starts


Offer formal "internships" for mid-career people or those returning to the workforce

Veteran Hiring Commitment

Committed to helping America's military veterans find work

Pledge to Thrive

Taking steps to prioritize employee well-being

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