GreatCall Careers | Glassdoor

GreatCall Overview

San Diego, CA
501 to 1000 employees
Company - Private
Unknown / Non-Applicable
At GreatCall, we come to work every day and help save lives. What we do matters. We build products for an underserved, but rapidly growing, aging population. We are the best at creating mobile health and safety solutions for the active aging market, and, if you join us, you ... Read more

GreatCall Video

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GreatCall – Why Work For Us?

Great Employees make a Great Company

Employees are energized by coming to work every day to help people in need and actually save lives. GreatCall hires employees that are caring, collaborative and smart, and its health focus is reflected in the company culture. Employees participate in life skills coaching sessions, yoga, and other wellness programming both at its call center and headquarters in San Diego. In the local San Diego community, GreatCall has worked with various charities that support disease prevention and aging-related illnesses. In 2011 and 2012, the company was the top corporate fundraising team for the Step Out Walk for the San Diego chapter of the American Diabetes Association and a significant contributor to the local Walk to End Alzheimer’s in 2013.

What People Love about GreatCall
A Job That’s Fun
Holiday Party
Golf Tournament
Wellness Events
Quarterly Meetings
Great Opportunity
Skills Training and Professional Growth
Advancement Opportunities
Community Involvement
Step Out Walk for Diabetes
Toys for Tots
Casual Dress & Work Environment
See what our newest employees are saying...

"I love being part of a new team in an environment where there is opportunity to grow professionally."

"Very dynamic and nimble organization."

"The work I do is interesting, important and rewarding."

"I am so happy to be working here! The people are great and it’s so fun to come to work." 

Comprehensive Employee Benefits

GreatCall offers a competitive benefits package including:

  • Heath Insurance
  • Dental Insurance
  • Vision Service Plan
  • 401k with company match
  • Paid Time Off
  • Company Paid Holidays
  • Employee Assistance Program(EAP)
  • Flexible Spending Accounts (FSA)
  • Life Insurance
  • Long Term Disability


Keeping you connected, protected and in control

At GreatCall, our mission extends beyond the health and safety products we develop to the safety net we create for the people who use those devices, services and apps. Our vision is to empower our customers to live the independent lives they love. To be connected, protected and in control of their lives.

Innovation for health & safety

Innovation for the sake of new is not meaningful. Everything we make – from the first Jitterbug easy-to-use cell phone to our portfolio of health, safety and medical apps and U.S.- based customer service teams – incorporates our award-winning, personalized approach. This “simplicity with a human touch” is built into our products, service and customizable apps.

Over the years, GreatCall has grown, but has never lost that commitment to meaningful innovation. Our lineup, including GreatCall Splash, Jitterbug5, Jitterbug Touch3 and apps such as Urgent Care, GreatCall Link, MedCoach and 5Star service, bring our vision to life. To help you live yours to the fullest.

GreatCall Reviews

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David Inns
85 Ratings
  • Featured Review

    "Wonderful place to work!"

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at GreatCall full-time


    The biggest pro for me is that I get to come to work everyday and do something that I enjoy and that I feel helps out an makes a difference to others.

     On top of this I really enjoy working on a highly collaborative and close-knit team that still affords me the flexibility to work independently without constant direction.

    I also greatly appreciate the casual work environment, the onsite fitness classes and the opportunity for professional growth. It is a great feeling when your manager recognizes your professional strong suits and interests and encourages you to continue developing that skill set with side projects in addition to your regular work load.


    Genuinely, none come to mind.

See All 139 Reviews

GreatCall Photos

GreatCall photo of: Entrance
GreatCall photo of: Every Day Heros
GreatCall photo of: UCSD Tech Career Fair
GreatCall photo of: SD Running Club
GreatCall photo of: GC Software Team
GreatCall photo of: SW Development Rope Challenge
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GreatCall Interviews



Getting an Interview

Getting an Interview





    Customer Advisor Interview

    Anonymous Employee in Reno, NV
    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. The process took 4 days. I interviewed at GreatCall (Reno, NV) in March 2017.


    I applied online on the site. I received an email a day later from the recruiter and scheduled a phone interview later that day. The phone interview went very well, it was about 15 minutes long. I was asked to go to a face to face interview at Great Call. The supervisor I interviewed with was very nice and friendly, she told me I should hear something back in about a week. I received a call Thursday with an offer and to start the background process.

    Interview Questions

    • Tell me about a time where you had to work with someone you disliked.   Answer Question
See All 35 Interviews

GreatCall Awards & Accolades

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