Working at Group Management Services | Glassdoor

Group Management Services Overview

Richfield, OH
51 to 200 employees
Company - Private
Business Services
$1 to $5 million (USD) per year
Since 1996, Group Management Services, Inc. (GMS), a Professional Employer Organization (PEO) company, has been helping companies save time and money when dealing with the Human Resource elements of running a business. GMS works with small to medium size companies to remove the ... Read more

Company Updates

  • GMS announced as #2 on the Best Employers in OH List for 2016. Thank you to our Employees for your honest feedback for the survey portion of this great achievement!

    Home - Best Employers in Ohio

    The Best Employers in Ohio Web site, an exciting initiative dedicated to finding and recognizing Ohio?s best employers! If you think your organization has what it takes to be honored on the second annual \\\\\\"Best Employers in Ohio\\\\\\" list?or if you simply want to learn more about this project?we invite you to explore this Web site.

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Group Management Services – Why Work For Us?


June 21, 2015 Group Management Services is pleased to announce that it has been selected as one of The Plain Dealers Top Workplaces in Northeast Ohio.  

The Top Workplaces are determinded based solely on employee feedback.  The employee survey was conducted by Workplace Dynamics, LLC, a leading research firm on organizational health and employee engagement.  WorkplaceDynamics conducts regional Top Workplaces programs with major publishing partners across the United States.   

When asked "What do you like most about working at GMS?"  Most of the time the response is "the people."  It doesn't matter what department you are in, GMS has great employees.  Couple this with a great work/life balance and too many benefits to mention them all, GMS is a Top Workplace!

Benefits include:

  • Competitive Salaries
  • Sales Representatives receive a salary plus uncapped, residual commission
  • Generous employer contributions to the following benefits:
    • Health Insurance
    • Vision Insurance
    • Dental Insurance
    • Life Insurance
    • STD/LTD Insurance
  • Offers additional voluntary benefits
  • Generous PTO (paid time off) policy
  • Company Car (for positions that travel)
  • EAP (Employee Assistance Program)
  • Monthy cell phone reimbursement
  • Work from home capabilities
  • Flexible schedule allowed after 90 days
  • iPad


Financial Benefits:

  • Sales Representatives receive a salary PLUS uncapped residual commission
  • 401K with company match from first day of employment; no vesting schedule
  • Profit sharing
  • Tuition Reimbursement


Health and Wellness:

  • On line health assessments
  • Company wellness coordinator
  • Annual wellness program
  • Company contributes into HSA account
  • Monthly gym membership reimbursement


In February 2015, GMS conducted a company survey to get a better understanding of how the employees felt about working at GMS.  Here is what some of our employees said:

What contributes the most in wanting to stay at Group Management Services?

“GMS provides a great work environment! The flexibility is definitely a huge benefit and all of the other perks that ownership provides to us. We have a great team and some great clients that we work for." - Payroll/Tax

"The great working environment is the best part. The people who work there want to work there, and it shows." - Risk

What contributes most to your recommending working at Group Management Services to others?

"The family atmosphere that GMS is built on. Being able to have a smile on your face when coming to work is something that a lot of people I know aren't able to experience with their career choices. I'm glad it's what I have in place." - Sales

"It is a great company to work for because the benefits are generous, the staff are great folks and they really care about you as a person." - Benefits

What do you find most meaningful about working at Group Management Services?

"I'm passionate about what we do for small businesses. Without GMS, they wouldn't have the resources to run their business as successful." - Client Services

"The job is challenging but rewarding in that we are making a difference with our customers." - Risk

How does your manager make it easier to do your job well?

"Always supportive and open to new ideas/ways to make our team and department better." - Client Services

"He provides me with the tools and training I need to be successful." - Sales

Meet Our Management Team

Mike Kahoe 

Mike Kahoe currently serves as the President of Group Management Services, Inc. Mike founded the company in January 1996 and built GMS into a successful PEO with over $30 million in revenue. Prior to founding GMS, Mike worked in a variety of human resource roles with several organizations including the Federal Bureau of Investigation and Tradesmen International, Inc. Mike earned a Bachelor's degree from Kent State University in 1991. He currently lives in Bath Township, Ohio with his wife and three children.

Thomas Amato 
General Counsel 

Tom joined GMS in 2011 as in-house Staff Counsel after representing the company as a client for two years prior. Tom's litigation experience and general business knowledge provides GMS clients with clear and succinct guidance for their often times complicated issues. Tom attended Kent State University where he majored in Criminal Justice and studied law at both Cleveland-Marshall College of Law and Loyola College of Law in Los Angeles, California. Tom is a member of the Ohio Bar Association, California Bar Association, United States District Court for the Central District of California and United States District Court for the Northern District of Ohio. He resides in Medina, Ohio and enjoys golf and fitness.

Tim Austin 
VP of Sales 

Tim Austin joined GMS in 2005 and currently serves as the Vice President of Sales. He has greatly contributed to office expansion and helped build a sales department of 30+ sales professionals. Tim earned a Bachelor's degree from Kent State University in 1994 and a Master's of Business Administration from Cleveland State University in 2000. He is also an adjunct professor in the Business College at Kent State University. Tim currently lives in Westlake, Ohio with his wife and 3 children.

Jeff Costin 
VP of Risk Management 

Jeff Costin joined GMS in 2007 and currently serves as the Vice President of Risk Management. In this role, Jeff oversees the Risk Department, which includes worker's compensation, unemployment, and BWC policy management. Prior to his employment with GMS, Jeff worked as an Investigator for Child Protective Services in the State of Arizona. Jeff earned a Bachelor of Arts Degree in Criminal Justice from Wilmington College in 1999. Jeff currently lives in Strongsville, OH with his wife and son.

Stacey Edelman 
VP of Client Services 

Stacey Edelman joined GMS in 2003 and has served as a Payroll Services Manager, New Client Coordinator, and Account Manager. Stacey now acts as the Vice President of Client Services. In this role, she oversees the Human Resources and Account Management duties of all Client Service Representatives. Stacey attended Cleveland State University where she majored in Accounting. More recently, she received her Professional in Human Resource certification. She resides in Columbus, OH with her husband and enjoys coaching and traveling.

Beth Kohmann 
VP of Benefits 

Beth joined GMS in 2002 and has served as a Sales Representative, Vice President of Client Services and now as the Vice President of Benefits. As a licensed professional in various benefit lines including health, life and variable annuities she leads Group Benefits Solutions (GBS) as an outgrowth of GMS benefit sales. She oversees the development and implementation of numerous initiatives in the areas of benefit strategy, forecasting, and structure as it relates to the Small Business Benefits Model. A graduate of The Ohio State University, Beth, her husband and their two sons currently reside in Copley, Ohio.

Pam Ramacciato 
VP of Payroll 

Pam joined GMS in 2002 and serves as Vice President of Payroll. In this role she supervises and coordinates the activities of Payroll Services Managers and completes payroll functions related to new client set-up, payroll processing, client issues and requests, as well as, system functionality. Pam earned a Bachelor's of Business Administration in Accounting from Cleveland State University. She lives in Parma Heights, Ohio and enjoys the outdoors and spending time with friends and family.

Mark Watkins 
VP of Finance 

Mark Watkins joined GMS in 2013 as Vice President of Finance. In this role he is responsible for the accounting and financial activities of the organization. Mark previously was the Corporate Treasurer of Myers Industries, where he also held various positions such as Corporate Controller, Tax Manager, and Accounting Manager over a 30 year career. More recently he was the Vice President - Finance of M W Mielke, a client of GMS, and Director of Accounting at Concordia of Sumner, a continuing care retirement community. Mark earned his BS in Business Administration at Miami University and an MBA at Ashland University. He and his wife Pamela reside in Wadsworth, are bicycling enthusiasts, and are the parents of two grown children.

About Us

undefinedWho We Are

GMS is a Professional Employer Organization (PEO) and a third party administrator (TPA). We serve companies of all sizes nationwide, and have locations in Ohio, Virginia, Texas, Georgia and North Carolina. GMS was founded by Mike Kahoe in 1996 and has helped thousands of companies take control of their HR functions.

What We Do

We are HR experts. We take on the administrative burdens that companies don’t have the time or expertise to effectively manage, including:

  • Payroll and Tax
  • Human Resources
  • Employee Benefits
  • Risk Management
  • TPA Services (for insurance brokers)

How We Benefit You

We make employee management simpler, safer, and stronger. We save you time and money. You retain full control over your employees, and regain the opportunity to focus on growing your business. Leave the HR details to us.

Group Management Services Reviews

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Group Management Services CEO Mike Kahoe
Mike Kahoe
33 Ratings
  • Featured Review

    Helpful (1)

    "Fun and positive work environment!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources in Richfield, OH
    Current Employee - Human Resources in Richfield, OH
    Positive Outlook
    Approves of CEO

    I have been working at Group Management Services full-time (Less than a year)


    GMS has a positive atmosphere and creates a fun and supportive work environment for all of it's employees. Each day is different and I am constantly feeling challenged in my position. I truly enjoy coming to work every day and being a part of such a great team and company.


    The information and training can be overwhelming at first if you are unfamiliar with the industry.

See All 43 Reviews

Group Management Services Photos

Group Management Services photo of: GMS Headquarter
Group Management Services photo of: GMS incentive trip 2016
Group Management Services photo of: Halloween 2015- Costume party
Group Management Services photo of: Halloween 2015 - Way to show your company spirit!
Group Management Services photo of: You never know who you might be meeting with from GMS!
Group Management Services photo of: Bring your kids to work day!
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Group Management Services Interviews



Getting an Interview

Getting an Interview





    Sales Interview

    Anonymous Employee
    Accepted Offer
    Negative Experience
    Easy Interview


    I applied online. I interviewed at Group Management Services.


    There really is nothing to explain. The questions are easy as this is probably the most mindless job. If you enjoy driving around and getting rejected in person and also making cold calls for half of the day then by all means apply for this job. You will get stood up on more than half of your appointments . They offer a product that is grossly overpriced and once the customer realizes it they drop GMS. They pay you a lousy 35k a year and sell you a dream that you are going to be making 60-80k after the first year, lol,right. I'm convinced that they tell their employees to write good reviews about this company when half of the people there hate their lives. If you're a college grad and have any motivation in life do not work here, you'll thank me later for this advice. RUN and run fast.

    Interview Questions

    • Do you have a brain? Because if you do you are over qualified for this job and company   Answer Question
See All 20 Interviews

Group Management Services Awards & Accolades

  • Best Employers in Ohio (Small/Medium), Ohio Society for Human Resource Management (SHRM) State Council and Best Companies Group, 2016
  • Cleveland Plain Dealer 2015 Top Workplaces, Workplace Dynamics, 2015
  • Weatherhead 100 Recipient, Wetherhead 100, 2013
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Work at Group Management Services? Share Your Experiences

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