Working at Guitar Center | Glassdoor

Guitar Center Overview

Westlake Village, Los Angeles, CA
10000+ employees
1959
Company - Private
Retail
$2 to $5 billion (USD) per year
Guitar Center is the world’s largest retailer of musical instruments with annual revenues exceeding $2 billion. We are an established organization with over 10,000 associates currently operating in 280+ retail outlets spanning multiple states and the world’s ... Read more

Mission: Be the unrivaled leader in assisting customers at every stage of their musical journey through an authoritative assortment at great value, hands-on experience, first-rate services, and omnichannel convenience

Company Updates

  • We're taking action on diversity and inclusion in the workplace. Together with 250+ CEOs, we’re having the tough conversations to support our employees and build a better society. Learn more: http://glassdoor.com/slink.htm?key=vQ49B #CEOAction

  • Why a Diversity & Inclusion Strategy Makes Sense

    Challenge: We realized it was imperative that we enable an inclusive, unbiased recruiting process, where we define top talent by skills, experience,

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Guitar Center – Why Work For Us?


WANTED: Passion, Confidence, creativity, and your authentic self.  This is our sound for success. Bring us these qualities and take your career to new heights.

We are seeking talented individuals to join our growing team. Working with any of our brands offers a challenging and rewarding experience.  You'll be part of a team of dedicated professionals applying your vision and talent to the shared goal of helping to fill the world with music.  Guitar Center is committed to creating opportunities that promote corporate citizenship, philanthropy, volunteerism, cultural diversity, and empowering women to strive to their fullest potential in the communities where we live and do business.

Top Reasons to Make Your Passion Your Career with Guitar Center

Guitar Center is home to the world’s largest selection of popular guitars, basses, amplifiers, keyboards, workstations, drums, percussion, microphones, PA systems, DJ equipment, stage lighting, recording software, studio gear and more.

Merchandise Discount Our associates are eligible to purchase merchandise offered for retail sale by our various brands at substantial discounts. The discount policies and available products may differ among the brands.

GAIN program We have a wide selection of manufacturers who provide team members with gear discounts beyond the current associate discount program

Gig Leave provides eligible associates with up to 90 days off within a single 12-month period to pursue specific activities directly related to musical opportunities (such as gigs, recording, playing, composing or producing).

Vibe Committee, a committee of diverse demographic and organizational members at the Guitar Center Support Center Campuses! The Vibe Committee brainstorms ideas and programs to acknowledge dedicated associates, welcome new hires, celebrate anniversaries and promotions, and engage all departments through new and existing programs.

Jam Space was created for our valued associates to be able to take a lesson or jam with their band mates

Jam Nights allow you to be immersed within our musical community within the safe environment of the Guitar Center Lessons facility or to perform with your team members from the support center

Drum-Off We love drums. Now in its 28th year, Guitar Center’s Drum-Off continually gives drummers reasons to play more, fosters local community, provides tools for growth as a musician, and celebrates all drummers at various stages of their journey and across multiple genres of music. This is an opportunity for your customers to get better at their craft, get rewarded for their skills, share their talent, and connect with a bigger audience.

Medical, Dental, Vision, and 401k – yeah we have all that too!

Our Core Values 

Diversity

Guitar Center is committed to creating opportunities that promote corporate citizenship, philanthropy, volunteerism, cultural diversity and empowering women to strive to their fullest potential in the communities where we live and do business.

Careers

With a career at Guitar Center, you become part of the world’s largest multichannel musical instrument retailer. Whether at our Stores, Contact Centers, Distribution Centers, or Support Center, Guitar Center employees have a common goal: to help people make music.

Guitar Center Corporate Opportunities 


Guitar Center University is the primary vehicle for dissemination of organizational culture and fostering the development of core workplace skills, career-specific tools, leadership, creative thinking, and problem solving.  Aligned with key business initiatives and strategies to deliver the necessary information, knowledge, and development, Guitar Center University is the epicenter of personal growth and the primary engine for intentional succession planning.

What is our leadership philosophy?

Lead by example: model the behavior you want

Connection: Connect with your team on multiple dimensions – earn trust and respect

Involve people in the business: Communicate that anyone can influence and impact decisions

Guitar Center Reviews

2.7
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Recommend to a friend
Approve of CEO
Guitar Center CEO Ron Japinga
Ron Japinga
33 Ratings
  • Featured Review

    "A fantastic decision"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Westlake Village, Los Angeles, CA
    Current Employee - Anonymous Employee in Westlake Village, Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Guitar Center full-time (Less than a year)

    Pros

    My experience with GC has been fantastic -- smart, engaged, and driven teams; cool vibes; strong management; and a commitment to the community and our people.

    Cons

    No serious challenges you haven't encountered anywhere else in your career

    Advice to Management

    Keep communicating, continue to be authentic, and keep developing us

See All 870 Reviews

Guitar Center Photos

Guitar Center photo of: GC Front
Guitar Center photo of: Vince Gill Rock Walk
Guitar Center photo of: Concert Day at the Support Center
Guitar Center photo of: Concert Day at the Support Center
Guitar Center photo of: Merchant Show 2016
Guitar Center photo of: Melissa Etheridge performs live at the Support Center
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Guitar Center Interviews

Experience

Experience
61%
20%
17%

Getting an Interview

Getting an Interview
60%
22%
13%
1
0
0

Difficulty

1.9
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

    Helpful (1)  

    Sales Associate Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Guitar Center.

    Interview

    Relaxed. If you are a good fit for the job the interview will go very smooth. Just be yourself. You will be selling products to customers so you better be able to sell yourself and be likable. Don't act like an idiot.

    Interview Questions

    • What experience do you have in the music industry?   3 Answers
See All 156 Interviews

Guitar Center Awards & Accolades

  • BCA 10: Best Businesses Partnering with the Arts in America, Americans for the Arts, 2017
  • Marketing Executive of the Year - Gold, Best in Biz Awards, 2014
  • America's Largest Private Companies, Forbes, 2009
  • America's Largest Private Companies, Forbes, 2008
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Work at Guitar Center? Share Your Experiences

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