Working at Guru Technologies | Glassdoor

Guru Technologies Overview

Philadelphia, PA
51 to 200 employees
2013
Company - Private
Enterprise Software & Network Solutions
Unknown / Non-Applicable
Unknown
Guru is the world’s first Revenue Empowerment Network, utilizing AI to make sales, support, and customer success teams better at their jobs. By empowering these teams in-context with the knowledge they need to respond to customer questions, they can stop spending time ... Read more

Mission: Did you know 20% of our time at work is spent searching for the information we need to do our jobs? At Guru, we believe that this knowledge should find you, when and where you need it most. Our mission is to reinvent the way teams share and operationalize knowledge, and to use ... Read more

Guru Technologies Reviews

5.0
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Guru Technologies Co-Founder Rick Nucci
Rick Nucci
44 Ratings
  • "One of the best environments I've ever worked in"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Philadelphia, PA
    Current Employee - Anonymous Employee in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Guru Technologies full-time (More than a year)

    Pros

    Team - Friendly, intelligent and collaborative team. Youthful and energetic.

    Lax environment - no strict dress code, unlimited PTO, monthly transparent town halls, dog-friendly, cold-brew coffee & craft beer on tap, monthly happy hours, etc.

    Leadership - experienced, transparent and down-to-earth. All have a proven track record from their previous companies.

    Product - a legit product that actually solves real-world problems. It's great when you work for and help build a product which you also support and can get behind. Great customer base, all very happy with how Guru works for them and their teams. We're building something very special here.

    Cons

    As the team and office space has grown (soon to be 100+ employees and 2 full floors!), we still don't have employed office cleaners. Currently all employees need to share and participate in "office chores" - unfortunately only a small amount of recurring employees are the ones who actually follow through with cleaning duties. Because of this system, the office can often times feel like a frathouse - kitchen sink filled with dirty dishes, empty drink glasses and beer bottles scattered about, trash and used glasses left in conference rooms, overflowing trash cans in the kitchen and bathroom, stinky old leftovers in the fridge, candy wrappers and to-go food containers on the kitchen table, dog hair on the lounge couches, etc. Hopefully soon Guru can be grown up enough to have a dedicated office cleaning crew so that the core team can focus on what they do best, and be able to do that a clean, tidy environment.

    No 401k yet (hopefully coming soon) and healthcare benefits can be a little better.

    Really though, those are my only major gripes. Not a lot of bad things to say!

See All 45 Reviews

Guru Technologies Photos

Guru Technologies photo of: Rick, Guru's CEO, chats with the team in our lounge
Guru Technologies photo of: Playing pool after happy hour
Guru Technologies photo of: Big steps happen everyday at Guru
Guru Technologies photo of: Sharing what it's like to work at Guru with candidates
Guru Technologies photo of: Our recruiting team excited to answer questions about our job openings at an open house
Guru Technologies photo of: Sharing Guru's Core Values at one of our open houses
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Guru Technologies Interviews

Experience

Experience
67%
0%
33%

Getting an Interview

Getting an Interview
67%
33%

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1.  

    People Operations Interview

    Anonymous Employee in Philadelphia, PA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 8 weeks. I interviewed at Guru Technologies (Philadelphia, PA) in September 2018.

    Interview

    The interview process at Guru was incredibly informative, with lots of opportunities to better understand the role and, more importantly, experience the company culture. Everyone involved was engaging and helpful throughout, and it was evident that they valued their employer and took the responsibility of selecting a future teammate seriously while having a lot of fun with the process.

        The first interview, which occurred a couple of days after my initial application, was a phone screen with a recruiter who provided an overview of the company, the position, and the interview process. The second interview was also by phone, but this time with a member of the People Ops department. This was another chance to learn more about the position, with the questions being more specific to the required competencies.

        The third interview was an in-person session, with three segments: an interview with hiring manager, an interview focused on competencies (mine was with People Ops and VP of Business Development & Partner Success) and interview focused on culture (with two non-People Ops Guru team members). All of the interviewers asked great questions, and we're open to conversing about their experiences at Guru. And, to my delight, everyone was a lot of fun!

        The final interview was a more casual lunch about a week after the in-person session. It was nice to get to speak with everyone in a less formal setting, and it was great to see them all embody the Guru values I learned so much about throughout the application process.

    As promised, I received a final determination on my application within a few days of our lunch.

    Interview Questions

See All 3 Interviews

Guru Technologies Awards & Accolades

  • One of the 20 Rising Stars as part of the Forbes 2018 Cloud 100 list, Forbes, 2018
  • Top 100 Best Software Companies, G2 Crowd, 2018
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