Working at Gusto | Glassdoor

Gusto Overview

San Francisco, CA
501 to 1000 employees
Company - Private
Computer Hardware & Software
$50 to $100 million (USD) per year
Founded in 2011, Gusto provides payroll, benefits and HR to modern companies. We have offices in San Francisco and Denver, but thanks to our 60,000 small business customers and their employees, there’s a little piece of us in all 50 states.

Mission: Our mission is to create a world where work empowers a better life.

Company Updates

  • Check out Gusto's new SF digs. The perfect home to build modern payroll, benefits and HR products and serve our amazing customers.

    SF startup makes new office a home with no-shoes policy

    A wall of cubbies filled with shoes greets visitors to Gusto's new headquarters at San Francisco's Pier 70. As the 275 workers pad around their ginormous space, they sport socks, slippers or bare feet; visitors are offered disposable paper slippers.

  • Our first day in our new SF home at the historical Pier 70 in the Dogpatch!

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Gusto – Why Work For Us?


Founded in 2011, Gusto provides payroll, benefits and HR to modern companies. We have offices in San Francisco and Denver, but thanks to our 60,000 small business customers and their employees, there’s a little piece of us in all 50 states.

We believe that humans aren’t resources. When we come to work, we don’t leave our humanity at the door. We bring life with us: our feats and friendships, our adventures and aspirations.

Great businesses treat us like people, not ID numbers. When that happens, work becomes a source of energy rather than fatigue. It creates a virtuous cycle where life improves work, and work improves our lives. That’s why we started Gusto.

Our mission is to create a world where work empowers a better life.

undefinedOur values guide all aspects of how we run the company.

1. Ownership mentality

If you see something, change something. Every employee has the power and responsibility to make decisions as a literal and figurative owner of the company. You're a steward of our values and an advocate for our customers. As such, you're trusted to point the company toward true north.

2. Don't optimize for the short term

#ItsAMarathonNotASprint Be loved by your future self. Building for tomorrow is easy; we want to build a company for twenty years from now. Short-term gains never justify long-term sacrifice.

3. We are all builders

From engineering to PR, from a day-one intern to the Board of Directors, everyone can directly contribute to our success. We are collectively building the product and company of our dreams. The journey matters to us as much as the goal.

4. Go the extra mile

Strive for greatness in everything you do. Go beyond delivering what works to discover what delights.

5. Do what's right

What is right isn't necessarily the same as what is easy. You never hold your pride or career above our customers' needs. You want to build a company that creates value beyond mere capital. Trust every team member to make tough calls and recognize that they rely on you to do the same.

6. Be transparent

Empower others to do their best work. Proactively sharing information engenders trust and drives smarter decision-making. You're as quick to publicly document your mistakes as you are to celebrate victories, so teammates can learn from your experiences.

Do the best work of your life

Gusto believes in empowering small businesses and their employees to do the best work of their lives. We’re making a huge impact and people love us! Come join our team in San Francisco or Denver and help serve over 60,000 businesses in all 50 states.


undefinedLittle (and not so little) extras that make life better for you and your family:

  • Health insurance
    Comprehensive medical, dental and vision coverage. We cover 100% of premiums.
  • Parental leave
    Our little bundle of joy package comes complete with paid leave, meal delivery, house cleanings, and a care package from your family at Gusto to your family at home.

  • Never go hungry
    Delicious food and snacks in the office.

  • Vacay
    Open vacation policy. Take the time you need.

  • Stay fit
    Fitness stipend to keep you happy and healthy.

  • Compensation
    Competitive salary and meaningful equity.

  • Fly away
    Every employee gets a free flight to anywhere in the world on their one-year anniversary.

  • Get here easily
    Commuter benefits to help you get to work.

Gusto has offices in San Francisco and Denver and its investors include Google Capital, General Catalyst, Kleiner Perkins Caufield & Byers, and the founders of Instagram, Stripe, Nest, PayPal, Yelp, Dropbox, and Eventbrite, among others.

Our story began in 2011, when Gusto’s founders came together with a plan to improve the lives of business owners and employees. From there, we’ve grown exponentially, funded by incredible investors. We're at 500+ employees today and proudly serve over 60,000 customers nationwide. We’re building a team and product for the long haul, and we’re nowhere near finished.

Gusto Reviews

Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
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Joshua Reeves
105 Ratings
  • Featured Review

    Helpful (6)

    "People + Mission + Product = Best Career Choice Ever"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Operations in Denver, CO
    Current Employee - Executive Operations in Denver, CO
    Positive Outlook
    Approves of CEO

    I have been working at Gusto full-time (More than a year)


    I've worked at Gusto for over 18 months and have seen the company take on the exciting challenges of scaling our business, recruiting bigger cohorts of new employees, and grow into new space. The leadership is transparent (in the real transparency way; not just the tech jargon kind of way) and the people are vibrant. Gusto has kept it's "launch and iterate" mentality around operations, product, implementation, and process – they want to move fast, but understand that sometimes you need to slow down to speed up. I've never worked anywhere that feels as supportive, collaborative, and people-first.


    Gusto is so people-first, that sometimes I think the company tries to retain people to do what's right for them when we should probably part ways. It's all a balance and I'd rather work somewhere that wants to give people a chance to succeed!

See All 209 Reviews

Gusto Photos

Gusto photo of: Lunch!
Gusto photo of: #LivewithGusto
Gusto photo of: Our conference room names are inspired by the small businesses we serve.
Gusto photo of: We're still shoeless!
Gusto photo of: Open seating
Gusto photo of: Faces of Gusto
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Gusto Interviews



Getting an Interview

Getting an Interview





    Outbound Sales Representative Interview

    Anonymous Employee in Denver, CO
    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. The process took 2 weeks. I interviewed at Gusto (Denver, CO) in August 2017.


    Phone interview then in-person round with three back to back interviews. My recruiter interviewed me, then once she believed I was the right fit, she gave me a lot of helpful information to be prepared for my interview. If you can impress the recruiter, she will become your greatest ally and cheerleader. They are mostly interested in people who have a "sales personality" more than someone who has sales experience.

    Interview Questions

    • Are you a competitive person?   1 Answer
See All 255 Interviews

Gusto Awards & Accolades

  • Best Places to Work, San Francisco Business Times, 2018
  • 100 Best Medium Workplaces, Fortune, 2017
  • 100 Best Workplaces for Millenials, Fortune, 2017
  • 56th Annual Downtown Denver Award Winner, Downtown Denver Partnership, 2017
  • Best Places to Work, San Francisco Business Times, 2015
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