Gusto Careers | Glassdoor

Gusto Overview

San Francisco, CA
201 to 500 employees
2011
Company - Private
Information Technology
$25 to $50 million (USD) per year
We’re making the most complicated, impersonal business tasks simple and personal. Imagine payroll that brings everyone peace of mind, HR that transforms work into a community, and benefits that help people plan for a better future.

Mission: Our mission is to create a world where work empowers a better life.

Company Updates

  • We just wrapped up our cross-country road trip to meet some incredible small business owners (who happen to double as our customers)! See what we learned from them along the way:

    The Secrets of Small Businesses That Go the Extra Mile | Small Business Road Trip

    We're celebrating the small businesses that go the extra mile for their teams and communities. Our CEO Josh is driving cross-country to learn the secrets of their success.

  • Big news! 🎉 On April 23, we're setting off on a 2-week, 9-state cross-country road trip to meet our customers! Do we stop in your city? 🚐

    The Secrets of Businesses That Go the Extra Mile

    We’re celebrating the small businesses that go the extra mile for their teams and communities. Our CEO Josh is driving cross-country to learn the secrets of their success.

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Gusto – Why Work For Us?


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Founded in 2011, Gusto provides payroll, benefits and HR to modern companies. We have offices in San Francisco and Denver, but thanks to our 40,000 small business customers and their employees, there’s a little piece of us in all 50 states.

We believe that humans aren’t resources. When we come to work, we don’t leave our humanity at the door. We bring life with us: our feats and friendships, our adventures and aspirations.

Great businesses treat us like people, not ID numbers. When that happens, work becomes a source of energy rather than fatigue. It creates a virtuous cycle where life improves work, and work improves our lives. That’s why we started Gusto.

Our mission is to create a world where work empowers a better life.

undefinedOur values guide all aspects of how we run the company.

1. Ownership mentality

If you see something, change something. Every employee has the power and responsibility to make decisions as a literal and figurative owner of the company. You're a steward of our values and an advocate for our customers. As such, you're trusted to point the company toward true north.

2. Don't optimize for the short term

#ItsAMarathonNotASprint Be loved by your future self. Building for tomorrow is easy; we want to build a company for twenty years from now. Short-term gains never justify long-term sacrifice.

3. We are all builders

From engineering to PR, from a day-one intern to the Board of Directors, everyone can directly contribute to our success. We are collectively building the product and company of our dreams. The journey matters to us as much as the goal.

4. Go the extra mile

Strive for greatness in everything you do. Go beyond delivering what works to discover what delights.

5. Do what's right

What is right isn't necessarily the same as what is easy. You never hold your pride or career above our customers' needs. You want to build a company that creates value beyond mere capital. Trust every team member to make tough calls and recognize that they rely on you to do the same.

6. Be transparent

Empower others to do their best work. Proactively sharing information engenders trust and drives smarter decision-making. You're as quick to publicly document your mistakes as you are to celebrate victories, so teammates can learn from your experiences.

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Do the best work of your life

Gusto believes in empowering small businesses and their employees to do the best work of their lives. We’re making a huge impact and people love us! Come join our team in San Francisco or Denver and help serve over 45,000 businesses in all 50 states.


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undefinedLittle (and not so little) extras that make life better for you and your family:

  • Health insurance
    Comprehensive medical, dental and vision coverage. We cover 100% of premiums.
  • Parental leave
    Our little bundle of joy package comes complete with paid leave, meal delivery, house cleanings, and a care package from your family at Gusto to your family at home.

  • Never go hungry
    Delicious food and snacks in the office.

  • Vacay
    Open vacation policy. Take the time you need.

  • Stay fit
    Fitness stipend to keep you happy and healthy.

  • Compensation
    Competitive salary and meaningful equity.

  • Fly away
    Every employee gets a free flight to anywhere in the world on their one-year anniversary.

  • Get here easily
    Commuter benefits to help you get to work.

Gusto has offices in San Francisco and Denver and its investors include Google Capital, General Catalyst, Kleiner Perkins Caufield & Byers, and the founders of Instagram, Stripe, Nest, PayPal, Yelp, Dropbox, and Eventbrite, among others.

Our story began in 2011, when Gusto’s founders came together with a plan to improve the lives of business owners and employees. From there, we’ve grown exponentially, funded by incredible investors. We’ve grown from 60 people at the beginning of 2015 to over 450 today, and gained tens of thousands of customers. We’re building a team and product for the long haul, and we’re nowhere near finished.

Gusto Reviews

4.2
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Joshua Reeves
86 Ratings
  • Featured Review

    Helpful (5)

    "Best career choice"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Experience in San Francisco, CA
    Current Employee - Customer Experience in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Gusto full-time (More than a year)

    Pros

    Since joining Gusto almost 2+ years ago, I have gotten to build a business, learn from my peers and senior leadership, and grow a team of incredible people.

    + Ownership mentality is a real thing. The company places emphasis on trusting in individuals to learn, grow, and achieve goals. If you ask for help, there is always tremendous support. For me, this ability to work autonomously and conquer new challenges every day is is invaluable.

    + Fun, energetic workplace. Both our Denver and SF offices are dynamic places to be. Some days, there is a literal buzz in the air. Dress code is casual and, of course, you can wear your favorite slippers or socks.

    + The PEOPLE here are talented, smart, and driven. I'm constantly learning new things from my peer group, the people on my team inspire me with their work ethic and desire to grow, and senior leadership takes time to engage with Gusties at all levels.

    + The benefits: great health insurance options, a "Flyaway" (1 year ticket anywhere) on your 1 Year Anniversary, packages for new parents, fertility options to name a few. Our HR team is thoughtful in making selections while doing the right thing for our stage in the business.

    + The culture is truly accepting and open. I feel like I can be my true self at Gusto and I am confident that my peers value me as much for my differences as similarities.

    + Equity for all employees. Our finance team has constructed one of the most thoughtful equity offerings in the Valley to make everyone owners of the business.

    + The company is doing really well and doing things the right way. Given the complexity of our business and the importance of staying compliant, I'm proud of the way we've built our business while still moving fast. We've got big goals and we continue to focus on the customer and why we're building this business - to create a world where work empowers a better life.

    Cons

    - The SF work space is not the Taj Mahal but the great snacks, meals, couches and other comfy seating, location in SoMa next to cafes, bars, South Park, and other neighborhood gems make up for it.

    - I gave work/life balance 4 stars. For the most part, I'm the reason for lack of balance. However, there are a handful of times each year, when we stack too many things into one time period and work/life balance becomes difficult to achieve with even the most disciplined approach. That said, I have control of my schedule, there's unlimited PTO, and senior leadership is getting better at pacing intensive work periods and prioritizing more ruthlessly.

    - I gave compensation 4 stars. I'm VERY happy with my benefits & compensation. That said, at this stage in my career I prioritize equity, great benefits, the culture/people and career opportunities over pure cash comp. If you're looking for cash comp at 100th percentile of market, you may be disappointed. If you take the view of total compensation, you'll be happy.

    Advice to Management

    - Continue to focus on driving clarity and focus at all levels of the business so our talented, passionate teams work on the most important things.

    - Keep investing in your relationships and maintaining a balance of new and existing talent

See All 187 Reviews

Gusto Photos

Gusto photo of: Lunch!
Gusto photo of: Faces of Gusto
Gusto photo of: Halloween 2016
Gusto photo of: San Francisco
Gusto photo of: Holiday Party 2016
Gusto photo of: Unicorns
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Gusto Interviews

Experience

Experience
70%
7%
21%

Getting an Interview

Getting an Interview
54%
19%
15%
4
2
1
1

Difficulty

3.1
Average

Difficulty

Hard
Average
Easy
  1.  

    Software Engineer Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Gusto.

    Interview

    It was quick and they were very responsive. I've been through other interview processes that can take a couple months. with gusto they were very quick and to the point which I appreciated

    Interview Questions

See All 219 Interviews

Gusto Awards & Accolades

  • 56th Annual Downtown Denver Award Winner, Downtown Denver Partnership, 2017
  • Best Places to Work, San Francisco Business Times, 2015
  • Best Places to Work, San Francisco Business Times, 2015
  • Readers' Choice Award for Payroll, CPA Practice Advisor, 2015
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