Working at Gusto | Glassdoor

Gusto Overview

San Francisco, CA
501 to 1000 employees
Company - Private
Computer Hardware & Software
Unknown / Non-Applicable
Founded in 2011, Gusto provides payroll, benefits and HR to modern companies. We have offices in San Francisco and Denver, but thanks to our 60,000 small business customers and their employees, there’s a little piece of us in all 50 states.

Mission: Our mission is to create a world where work empowers a better life.

Company Updates

  • We've officially kicked off University Recruiting #withGusto! We're looking for amazing recent graduates and interns to join Gusto in Summer 2019! Come check us out!


    Through Launch with Gusto, we recruit top university talent for our Customer Experience Team. Our vision is to train and develop recent grads, early in their careers, into future business leaders.

  • We’re excited to announce that we've raised a Series C to help us create a world where work empowers a better life.

    Welcoming New Investors to the Gusto Community | Gusto Series C Funding Round

    Our mission at Gusto is to create a world where work empowers a better life - for everyone, everywhere - and this mission has three pillars. These pillars are the impact we aspire to have on our customers - the employers and employees we serve every day.

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Gusto – Why Work For Us?


Founded in 2011, Gusto provides payroll, benefits and HR to modern companies. We have offices in San Francisco and Denver, but thanks to our 60,000 small business customers and their employees, there’s a little piece of us in all 50 states.

We believe that humans aren’t resources. When we come to work, we don’t leave our humanity at the door. We bring life with us: our feats and friendships, our adventures and aspirations.

Great businesses treat us like people, not ID numbers. When that happens, work becomes a source of energy rather than fatigue. It creates a virtuous cycle where life improves work, and work improves our lives. That’s why we started Gusto.

Our mission is to create a world where work empowers a better life.

undefinedOur values guide all aspects of how we run the company.

1. Ownership mentality

If you see something, change something. Every employee has the power and responsibility to make decisions as a literal and figurative owner of the company. You're a steward of our values and an advocate for our customers. As such, you're trusted to point the company toward true north.

2. Don't optimize for the short term

#ItsAMarathonNotASprint Be loved by your future self. Building for tomorrow is easy; we want to build a company for twenty years from now. Short-term gains never justify long-term sacrifice.

3. We are all builders

From engineering to PR, from a day-one intern to the Board of Directors, everyone can directly contribute to our success. We are collectively building the product and company of our dreams. The journey matters to us as much as the goal.

4. Go the extra mile

Strive for greatness in everything you do. Go beyond delivering what works to discover what delights.

5. Do what's right

What is right isn't necessarily the same as what is easy. You never hold your pride or career above our customers' needs. You want to build a company that creates value beyond mere capital. Trust every team member to make tough calls and recognize that they rely on you to do the same.

6. Be transparent

Empower others to do their best work. Proactively sharing information engenders trust and drives smarter decision-making. You're as quick to publicly document your mistakes as you are to celebrate victories, so teammates can learn from your experiences.

Do the best work of your life

Gusto believes in empowering small businesses and their employees to do the best work of their lives. We’re making a huge impact and people love us! Come join our team in San Francisco or Denver and help serve over 60,000 businesses in all 50 states.


undefinedLittle (and not so little) extras that make life better for you and your family:

  • Health insurance
    Comprehensive medical, dental and vision coverage. We cover 100% of premiums.
  • Parental leave
    Our little bundle of joy package comes complete with paid leave, meal delivery, house cleanings, and a care package from your family at Gusto to your family at home.

  • Never go hungry
    Delicious food and snacks in the office.

  • Vacay
    Open vacation policy. Take the time you need.

  • Stay fit
    Fitness stipend to keep you happy and healthy.

  • Compensation
    Competitive salary and meaningful equity.

  • Fly away
    Every employee gets a free flight to anywhere in the world on their one-year anniversary.

  • Get here easily
    Commuter benefits to help you get to work.

Gusto has offices in San Francisco and Denver and its investors include CapitalG, General Catalyst, Kleiner Perkins, and the founders of Instagram, Stripe, Nest, PayPal, Yelp, Dropbox, and Eventbrite, among others.

Our story began in 2011 when Gusto’s founders came together with a plan to improve the lives of business owners and employees. From there, we’ve grown exponentially, funded by incredible investors. Our more than 600 employees proudly serve over 60,000 customers nationwide. We’re building a team and product for the long haul, and we’re nowhere near finished.

Gusto Reviews

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Joshua Reeves
122 Ratings
  • Featured Review

    Helpful (9)

    "Working here makes me strive to be a better human being"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recruiting Coordinator in Denver, CO
    Current Employee - Recruiting Coordinator in Denver, CO
    Positive Outlook
    Approves of CEO

    I have been working at Gusto full-time (Less than a year)


    -Employees feel valued
    -Transparency in all processes and anything can be discussed openly and fairly
    -Feedback is expressed in constructive and healthy ways
    -Opportunities to grow a great career
    -Wonderful benefits that empower the lives of employees
    -Values and mission are lived out on a daily basis and people's motivations for being here are aligned
    -Fun community activities
    -Great seminars and talks with guest speakers
    -Awesome university program for recent graduates to launch their careers
    -We are helping thousands of lives and businesses on a daily basis; it's so rewarding!


    -The rapid growth can sometimes lead to a heavy workload, but I honestly don't mind because I love what I'm doing.
    -If you don't like a lot of change, you might not love working here. But if you're okay and thrive in it, you'll do great!
    -Sometimes I wish we had an office in a quiet suburb of Denver, but I do love our office space downtown.

See All 227 Reviews

Gusto Photos

Gusto photo of: Lunch!
Gusto photo of: #LivewithGusto
Gusto photo of: Our conference room names are inspired by the small businesses we serve.
Gusto photo of: We're still shoeless!
Gusto photo of: Open seating
Gusto photo of: Faces of Gusto
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Gusto Interviews



Getting an Interview

Getting an Interview





    Outbound Sales Representative Interview

    Anonymous Employee in Denver, CO
    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. The process took 2 weeks. I interviewed at Gusto (Denver, CO) in August 2017.


    Phone interview then in-person round with three back to back interviews. My recruiter interviewed me, then once she believed I was the right fit, she gave me a lot of helpful information to be prepared for my interview. If you can impress the recruiter, she will become your greatest ally and cheerleader. They are mostly interested in people who have a "sales personality" more than someone who has sales experience.

    Interview Questions

    • Are you a competitive person?   1 Answer
See All 301 Interviews

Gusto Awards & Accolades

  • Best Places to Work, San Francisco Business Times, 2018
  • 100 Best Medium Workplaces, Fortune, 2017
  • 100 Best Workplaces for Millenials, Fortune, 2017
  • 56th Annual Downtown Denver Award Winner, Downtown Denver Partnership, 2017
  • Best Places to Work, San Francisco Business Times, 2015
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Pledges & Certifications

Veteran Hiring Commitment

Committed to helping America's military veterans find work

Tech Hiring Commitment

Helping to train, hire and promote more technology workers

Career Advancement Program

Helping employees "upskill" into higher-paying positions

Diversity Commitment

Has programs that support a diverse and inclusive workforce

Pay Equality Pledge

Committed to paying equitably for equal work & experience

Pledge to Thrive

Taking steps to prioritize employee well-being

First Job Programs

Maintain entry-level hiring and career development programs to give people career starts

  More Pledges & Certifications

Work at Gusto? Share Your Experiences

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