Working at Gusto | Glassdoor

Gusto Overview

San Francisco, CA
1001 to 5000 employees
2011
Company - Private
Computer Hardware & Software
Unknown / Non-Applicable
Launched in 2012 as ZenPayroll, Gusto serves more than 100,000 businesses nationwide. Each year we process tens of billions of dollars of payroll and provide employee benefits—like health insurance and 401(k) accounts—while helping companies create incredible ... Read more

Company Updates

  • Does this code spark joy? Check out Kent Beck, Gusto Engineer, on the What the Dev podcast for a look at his "Konmari-ish" approach to tidying code.

  • Gusto was selected as one of the best workplaces for women.

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Gusto – Why Work With Us?


We’re making work meaningful for everyone, everywhere. Our people platform helps small businesses take care of their hardworking teams.

  • Ownership mentality. Every employee has the power to make our company better.
  • Don’t optimize for the short term. Short-term gains never justify long-term sacrifice. Invest in the future. 
  • We are all builders. We are collectively building the product and company of our dreams.
  • Go the extra mile. Go beyond delivering what works. Discover what delights.
  • Do what’s right. What is right isn’t the same as what is easy.
  • Be transparent. Share information. Share mistakes. Share victories.

Our team is growing. Come join us on the journey.

It feels so energizing to work on something you care about, with people you enjoy spending time with. That’s how we feel at Gusto and it’s what we want to spark for small businesses and employees everywhere.

See open positions here.

They're not just perks. They're a commitment to our team. 

  • It's a marathon, not a sprint: One year in? Get a round trip ticket anywhere in the world. Two, three, four? $500 for a thrill or chill — skydive, spa day, you name it.
  • Meals and conversations: Free meals, snacks, and drinks to keep us fueled, but more importantly: they bring people together and foster community.
  • Wellness for every body: We’re proud to offer full coverage for inclusive health care: hormone treatments, gender-reassignment surgery, and more.
  • The time you need: Our flexible PTO policy means every employee is encouraged to take the time they need now to keep doing great work, long term.
  • Family friendly benefits: Fertility treatments, primary and secondary parental leave, sleep coaching, house cleaning for new parents, and more.
  • Be well, be you: Get free, comprehensive medical, dental, and vision benefits, plus a monthly fitness stipend and mental health resources too.
 

Our investors come from a wide variety of backgrounds, but one common theme is their track record of working with successful mission driven companies. They've given us the resources to optimize for the long term and we're thrilled to have them with us on this journey.  

Learn more about our investors here.

Gusto Reviews

  • "Best Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Benefits Advisor in Denver, CO
    Current Employee - Benefits Advisor in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Gusto full-time (Less than a year)

    Pros

    I have so many wonderful things to say about this company. To start Gusto is the only company I have worked for that truly cares about you as a person and not just as a number. Leadership is transparent and honest which in my opinion is not easily found at other companies! Team leaders don't micromanage you and are responsive to your feedback. The environment in the Denver office can't be beat. Gusto offers catered lunches and kitchens stocked full of snacks. You have access to great healthcare benefits that are fully covered by the company. Unlimited PTO. And never have I had a case of the 'sunday scaries' since working here! I look forward to seeing my team everyday and doing meaningful work that makes an impact.

    Also, Gusto was one of the first Denver companies to respond to COVID-19. They allowed all employees to work from home before shelter in place even went into effect. And kept all employees employed (no mass layoffs, no furloughing employees, etc.).

    Cons

    To work here you need to be okay with change. Gusto is still a fairly new company and will make changes based on feedback we receive from customers/employees. You will have a lot of work to do some days, but the work you do will have a tremendous impact on customers. You tend to notice that employees who haven't worked for other companies take for granted how good it is at Gusto. The pay can be on the low side if you are customer facing but you don't really notice it with all the other perks & benefits Gusto has to offer.

    Advice to Management

    None, keep up the great work!

See All 274 Reviews

Gusto Photos

Gusto photo of: Lunch!
Gusto photo of: #LivewithGusto
Gusto photo of: Our conference room names are inspired by the small businesses we serve.
Gusto photo of: We're still shoeless!
Gusto photo of: Open seating
Gusto photo of: Faces of Gusto
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Gusto Interviews

Experience

Experience
68%
10%
22%

Getting an Interview

Getting an Interview
56%
19%
17%
3
2
2
1

Difficulty

3.1
Average

Difficulty

Hard
Average
Easy
  1.  

    Customer Advocate Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Gusto.

    Interview

    the interview process was quick - i was contacted by HR to schedule a phone call - i was contacted a few days later by one of the managers in the department - questions were easy and general - contacted by HR to complete an at-home assignment, submitted assignment and i was then invited to the office for in-person interviews with four team members - spoke to each for about 20 minutes and one was solely on the company culture - found out a few days later that i received the job.

    Interview Questions

    • what are you looking for in a company culture?   1 Answer
See All 381 Interviews

Gusto Awards & Accolades

  • Best Places to Work, San Francisco Business Times, 2018
  • 100 Best Medium Workplaces, Fortune, 2017
  • 100 Best Workplaces for Millenials, Fortune, 2017
  • 56th Annual Downtown Denver Award Winner, Downtown Denver Partnership, 2017
  • Best Places to Work, San Francisco Business Times, 2015
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Pledges & Certifications

Veteran Hiring Commitment

Committed to helping America's military veterans find work

Tech Hiring Commitment

Helping to train, hire and promote more technology workers

Career Advancement Program

Helping employees "upskill" into higher-paying positions

Diversity Commitment

Has programs that support a diverse and inclusive workforce

Pay Equality Pledge

Committed to paying equitably for equal work & experience

Pledge to Thrive

Taking steps to prioritize employee well-being

First Job Programs

Maintain entry-level hiring and career development programs to give people career starts

  More Pledges & Certifications

Work at Gusto? Share Your Experiences

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