Working at H E B | Glassdoor

H E B Overview

San Antonio, TX
10000+ employees
1905
Company - Private
Grocery Stores & Supermarkets
$10+ billion (USD) per year

Working at H E B

H-E-B is one of the largest, independently owned food retailers in the nation operating over 375 stores throughout Texas and Mexico, with annual sales generating over $23 billion. Described by industry experts as a daring innovator and smart competitor, H-E-B has led the way ... Read more

Glassdoor Awards

Best Places to Work: 2019 (#31), 2018 (#20), 2017 (#27), 2016 (#17), 2015 (#7), 2014 (#27)

Top CEOs: 2017 (#16), 2016 (#19), 2015 (#3), 2018 (#7)

Best Places to Interview: 2017 (#18)

Company Updates

  • H-E-B has been named one of the best retailers to work for in 2019!

    Here are the best retailers to work for in 2019, according to employees

    Retail work can be rough - but some retailers have proven to be positive and dynamic workplaces. Glassdoor just ranked the best places to work in 2019. Among retailers, apparel company Lululemon took the top spot in 2019. Retail work isn't always easy - but some companies provide a better environment for employees than others.

  • We are excited to be a top-rated workplace for veterans!

    Top-Rated Workplaces: Veterans - Indeed Blog

    When we hear "support the troops," we often think about men and women deployed overseas. But those in military service face challenges not only in active duty - there are challenges for them at home as well, especially when they leave service.

See AllSee All

H E B Video

Provided by employer [?]

Loading...

H E B – Why Work For Us?


One Company—Multiple Careers


We believe in the value of hard work and the importance of taking care of people. We've always dreamed big, hire great people, offer Customers the best service and sell only the freshest, safest products. We continuously look for great innovative products that distinguish us from our competitors, and make sure to give Customers low prices with the best value.

A job at H‑E‑B is an opportunity for a rewarding, never boring, career. An opportunity to utilize your talent and strengths to innovate and make a difference. An opportunity to be a part of a company and culture so unique, it earned the "Best Place to Work" award on Glassdoor. With unlimited possibilities, H‑E‑B offers everyone from the college intern to the seasoned professional more than just a job—we offer an opportunity to build a career you love.



Our Values

Service: 

At H-E-B, we believe grocery shopping is more than an errand. That’s why it’s our pledge to always go above and beyond. Here, we think like the customer, not about the customer.



Heart: 

People matter. Here, people are at the heart of every decision made and everything we do – no store cares more.


Drive: 

Competition drives us, but collaboration defines us. A shared spirit drives us to work together and build a company that doesn’t just meet the Customer’s needs, it exceeds them.


Innovation:

We’re continuously searching for ways to serve our Partners, Customers, and Communities better and make their lives easier. Here, we are relentlessly dissatisfied with the present.


Community: 

We make it a priority to get involved and make a difference in the lives of our friends and neighbors, because we believe communities should be better off by us having been there.


Commitment:

Here, we don’t need an audience to act with integrity. Because we believe you don’t need permission to do the right thing.



H-E-B's Spirit of Giving

We're in the people business. We just happen to sell groceries.

For more than 100 years, our commitment and involvement in the community has been an important part of the way we do business. We're proud to support initiatives like the H‑E‑B Food Bank Assistance Program, our annual Feast of Sharing holiday dinners, and the Spirit of H‑E‑B trailer that provides on‑site relief in areas devastated by natural disasters.

It's our way of saying thank you for allowing us to be your neighbor. We call it H‑E‑B's Spirit of Giving. In this spirit, we have contributed five percent of pre‑tax earnings to public and charitable programs since the 1930s.

Learn more about how we give back here.


Our Commitment to Sustainability


We’re committed to protecting and providing the best Texas has to offer. Our facilities are designed to save energy and reuse materials, we’re reducing harmful pollutants and conserving natural resources, and we’ve been recognized as one of the best in the U.S. for safety and emission reductions.

We believe that our work to care for the environment not only makes us better neighbors—it helps us serve you better. By being energy efficient and conserving natural resources, we're not only helping the planet, we're also creating savings we can pass on to you in the form of everyday low prices. 




Corporate Jobs

Here at H‑E‑B, you may be surprised to find designers, buyers, lawyers, accountants, engineers, architects, auditors, technical writers and EMTs. Growing a successful retail company like ours takes a full range of talents and skills.

When you begin a future at H‑E‑B, you're joining one of the largest independently owned food retailers in the nation with hundreds of stores throughout Texas and Mexico and more than 100,000 Partners (employees).


Store Jobs

Hourly store positions: Everyday, the spirit of community comes to life at H‑E‑B. Because working here is more than a job. It's a chance to experience many good things and connect with many good people. Bringing this spirit of community to life for our customers and fellow Partners takes energetic and motivated people willing to work hard and have fun. And as a reward for your efforts, we offer lots of opportunities, great pay, flexible hours, fantastic benefits, and the training and education you need to learn, grow, and move your career forward. No matter what background you bring or where you are in your career, we welcome you to join our community where people come first.

Store leadership opportunities: Our store leaders are strong, independent people that aren't afraid to roll up their sleeves and get things done in ways that build our success. Our future growth depends on our leaders. That's why we give them the tools and training to be successful while allowing them the freedom to try new things that make our company even better. No matter where you are in your career, you can take it even further as an H‑E‑B store leader.

Department management opportunities: If you're looking to move ahead and take that next step into management, our Department Manager roles may be the perfect fit. Many of our Department Managers started out as checkers, stockers, or baggers. Now they're driving sales and managing the day-to-day operations for an entire department. When you join H‑E‑B, we put you first by focusing on your personal and professional development and rewarding your contributions. In fact, we've created an entire training program to prepare our Partners to be a manager at H‑E‑B.

Store Restaurant Jobs:H‑E‑B restaurants offer a variety of opportunities. We’re looking for dedicated, innovative individuals to join our Restaurant teams and begin a career so hot, it sizzles.

Store Pharmacy Job

Joining the H‑E‑B Pharmacy team is an opportunity to make a difference, help individuals lead healthier lives, and provide a level of service that extends beyond filling prescriptions.

Everyday, customers across Texas drop off and pick up prescriptions while finishing their shopping at H‑E‑B. But our Pharmacies offer customers so much more, like flu shots, immunizations, and health screenings.The Community Retail Pharmacist has become a vital part of the health-care system. As prescription therapies continue to evolve, so does the potential for Pharmacists in a retail setting to impact the patient's overall well being.

H‑E‑B operates Pharmacies throughout Texas at its H‑E‑B store locations where we employ hundreds of Pharmacists. Within H‑E‑B Pharmacies, we offer non‑traditional career paths in disease stat management, central fulfillment, call center, and immunization programs.





Our Tech Stack Stacks Up

Where business and innovation come together to create a better experience for both our Customers and our Partners. From point of sale systems to supply chain, and everything in between, a career in tech at H‑E‑B offers the opportunity to build a breadth of skills while working with some of the most recent and cutting edge systems.

Information Solutions:

The Information Solutions (IS) Department at H-E-B is responsible for developing and supporting the company’s information technology. This includes everything from enterprise software applications, company-wide communication tools, information security, and data solutions. The IS teams support all major business verticals at H-E-B and support over 800 different applications & technologies.  We create and build innovation software solutions to help make H-E-B the greatest retailing company! We are looking for talent in a wide variety of skill sets, including developers, project managers, business analysts, leadership and much more!

eCommerce:

H-E-B will be the digital grocery industry leader in Texas, enabling customers to shop, pay and receive products in any and all ways that they prefer. The eCommerce team is tasked with bringing the best of HEB to online – Best Customer Experience, Best in Fresh, Best in Price and Best in Convenience. Because of the digital transformation we are seeing, we are hiring in all areas: Magento, Mobile and Java Development, Product Owners, Quality Assurance Testing, Voice of Customer, Online Merchandising and more! Interested? Apply today and join the H-E-B family and be a part of the massive shift we are seeing within the retail industry!


Digital Marketing: We're currently looking for Marketing Managers, Content Editors, UX Designers and more!




Our 10-week Summer Internship Program is a great opportunity to explore career options, learn the H-E-B way and develop professional skills for success.

What you can expect:

  • You will be challenged with a department-specific project to complete over the Summer
  • A mentor will help guide you, provide feedback and assist with goal setting and developmental needs
  • The opportunity to network with Senior Leaders and peers in your area as well as Leaders in different divisions of H-E-B
  • The opportunity to participate in orientation events, leadership spotlights and volunteer opportunities

Applications for internships open September 1st and typically close at the end of the month.


Corporate Internship

Growing a successful retail company takes a range of skills. That's why we have a variety of professional opportunities including positions for software developers, graphic designers, buyers, lawyers, accountants and engineers to name just a few.

Overview of Departments for Corporate Internships:

  • Advertising, Marketing, and Pharmacy Marketing
  • Customer Insights
  • Environmental Affairs
  • Engineering
  • Finance and Accounting
  • Global Sourcing
  • HEB Own Brand
  • Human Resources
  • Information Solutions
  • Legal
  • Loss Prevention
  • Merchandising
  • Petroleum
  • Pricing
  • Public Affairs and Diversity
  • Qualtity Assurance
  • Real Estate
  • Risk Solutions
  • Space Management

Management Internship (MI)

Discover H-E-B’s unique caring culture by interacting with Partners at all levels! The Management Internship gives you an in depth understanding of a specific areas such as (Central Check-Out, Perishable, Non-Perishable departments) at H-E-B. Over the course of the internship you will be able to network with partners, managers, and leaders at H-E-B. This internship is a stepping stone for you to become a School Of Retail Leadership (SORL) candidate!


Manufacturing, Warehouse, and Transportation (MWT) Internship

With over 7 million sqft of manufacturing and warehousing facilities and 57 million miles driven each year, keeping our stores running covers a lot of ground. If you're looking to make a big impact, our supply chain operations are for you.

There's a lot that goes on behind the scenes to keep our stores stocked and ready to serve customers. Explore one of our internships in one of our retail support operations: Manufacturing, Warehousing, or Transportation (MWT).

Overview of Departments:

  • Facility Alliance
  • Engineering
  • Quality Assurance
  • Supply Chain


Graduate Programs

The SADC Program

As a division of the Information Solutions group at H-E-B, the San Antonio Development Center (SADC) serves as a pool of high-talent software developers. We provide software development services and solutions for the various lines of business and deliver business value by producing high-quality and scalable software solutions for the various business applications that run virtually every aspect of our retail grocery business.

Located in downtown San Antonio, we not only focus on software development but career development as well. Our software development projects focus on challenging software development that enhances our business application performance, functionality and user experience, all while encouraging growth as you build a career here at H-E-B. Our job family opportunities range from Developer I, Developer II, Senior Developer, Lead Developer, Expert Developer and SADC Manager. This accelerated program focuses on taking entry-level software developers and getting them to Senior Developer status within 4-5 years. 

While staffed as a developer, you will have the opportunity to serve in various roles not only as a software developer but also as an IS Technical Lead, Scrum Master or Development Center of Excellence (Dev COE) contributor. These opportunities are designed to give you a well-rounded experience as a software developer as you build your career here at H-E-B.

What to expect:

  • Competitive salary
  • All of the perks from being an H-E-B Partner
  • A collaborative environment where code review, peer mentoring and career guidance are the focus
  • The opportunity to excel at creating industry-changing software applications


School of Retail Management








This 8-week training program will provide you with an in-depth understanding of store operations. It's built into four phases which include department-specific training, on-the-job training, leadership development, financial skills training, and management skills training.

What to expect:

  • The necessary training to help build your business and technical skills in a specific department of interest.
  • Upon successful completion, you will have the skills necessary to become an Assistant Department Manager.

School of Retail Leadership

This training program is divided into four in-store rotations to provide an in-depth understanding of Store Operations and build the skills necessary to lead a successful H-E-B retail unit. It's designed for college graduates or individuals with a minimum of one-year management experience.

What to expect:

  • This program will help you inspire and guide store teams to great performance.
  • You will gain practical experience through a total store overview approach.
  • Upon successful completion, you will have the skills necessary to become an Assistant Store Director.

Associate Team Leader Program (ATL)

This program is a 9-12 month leadership development program which has been developed for newly promoted or newly hired Associate Team Leaders in the Manufacturing, Warehouse, and Transportation divisions. The program is designed to enhance your leadership skills and to prepare ATL's for a Team Leader role with H-E-B.

96% of Associate Team Leaders are promoted to Team Leader upon successful completion of the program.

What you can expect:

  • Broad exposure to multiple areas of the business.
  • Opportunity to oversee a team of hourly Partners to enhance your leadership skills.
  • Mentorship opportunity with an experienced Team Leader.
  • Opportunity to enhance your business and technical skills.



Manufacturing, Warehouse and Transportation

With over 7 million sqft of manufacturing and warehousing facilities and 57 million miles driven each year, keeping our stores running covers a lot of ground. If you're looking to make a big impact, our supply chain operations are for you.

There's a lot that goes on behind the scenes to keep our stores stocked and ready to serve customers. Explore a career in one of our retail support operations: Manufacturing, Warehousing, and Transportation (MWT).MWT is a place where the spirit of community comes to life every day. And every day we look for people to join our community.

Whether you're a Partner looking to accelerate your career or a college graduate looking to establish one, there are many leadership opportunities available in our retail support operations: Manufacturing, Warehousing, and Transportation (MWT).Our Associate Team Leader program prepares you for a dynamic career in Retail Support Operations.


H E B Reviews

4.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
  • Featured Review

    "Hard to Imagine Being a Part of Anything Else"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Supply Chain Analyst in San Antonio, TX
    Current Employee - Senior Supply Chain Analyst in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at H E B full-time (More than 8 years)

    Pros

    Totally dominates the market they are in (strong outlook). Takes pride in themselves and the role they serve and in communities. Very flexible work environment with opportunities to grow and write your own ticket if you are good. Extremely good culture dedicated to the customer and the employee (a lot of places don't emphasize the latter). They are quickly evolving beyond the past conservative mindset (which was prevalent in the industry) into more forward thinking, liberal, and eager to change. Medical insurance is quite good (they self insure).

    Cons

    Tends to be very cautious with seeking and adopting new technology. And because the whole organization hasn't matured using modern thinking and ideas, there are some corners of the business that haven't been forced to evolve yet. So leading change in those areas, or through those Leaders, can be challenging.

    Advice to Management

    Keep doing what you are doing. Things have come a long way and it is only getting better.

See All 2,930 Reviews

H E B Photos

H E B photo of: H-E-B
H E B photo of: Ribbon cutting at the opening of the Alamo Ranch Store
H E B photo of: Information Solutions Partner
H E B photo of: H‑E‑B plus! 9238 TX-1604 Loop, San Antonio, TX 78249 few paces to the north of San Antonio dentist Helotes Pediatric Dentistry & Orthodontics
H E B photo of: Pharmacy side
H E B photo of: HEB opening
See All PhotosSee All

H E B Interviews

Experience

Experience
75%
14%
11%

Getting an Interview

Getting an Interview
75%
12%
7%
3
2
1
0

Difficulty

2.5
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

     

    Palletizer Interview

    Anonymous Employee in San Marcos, TX
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at H E B (San Marcos, TX) in October 2016.

    Interview

    Was contacted quickly after submitting my application. Was able to set up a date and time for the next week to come in for an interview. The Team Lead I met with was very knowledgeable, and had many good things to say about the company(all true, not just blowing smoke). After the interview was offered a chance to ask questions, which were all met with the right answers. Was given a rundown of the position I had applied for, and after some discussion was offered a job on the spot, conditional on background check and drug test.

    Interview Questions

    • What made you apply to HEB?   1 Answer
See All 717 Interviews

H E B Awards & Accolades

  • Retailer of the Year, Supermarket News, 2017
  • Best Company for Women, Comparably, 2017
  • Most Trusted Company, Temkin Group, 2017
  • Best Perceived Brands by Millennials, YouGov, 2017
  • Best Places To Work, Glassdoor, 2018
See More

Work at H E B? Share Your Experiences

H E B
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or