Working at HCR ManorCare | Glassdoor

HCR ManorCare Overview

Toledo, OH
5001 to 10000 employees
Company - Private
Health Care
Unknown / Non-Applicable
HCR ManorCare, Inc. is a leading provider of short-term post-acute and long-term care. We have a nationwide network of more than 500 skilled nursing and rehabilitation centers, assisted living facilities, outpatient rehabilitation clinics, and hospice and home health care ... Read more

Mission: We strive to make HCR ManorCare the preeminent care provider, committed to standards of performance which serve as the hallmark of the industry.

HCR ManorCare – Why Work For Us?

HCR ManorCare is a leading provider of short-term, post-hospital services and long-term care. With a network of nearly 500 skilled nursing and rehabilitation, memory care, assisted living, outpatient rehabilitation, hospice and home health care locations, we deliver patient-centered care throughout the United States.

Hiring the Best Among Us

We take pride in our diverse heritage. Which is comprised of a vast array of talents, energies and cultural backgrounds. We employ caring people who are meeting the needs of others every day. And it’s through our diversity that we best serve, innovate, create, learn and communicate with our communities.

HCR ManorCare Commitment to Diversity

HCR ManorCare has been riding a wave of outstanding performance since our founding. There's no secret to this success. We employ caring people who every day of the year are meeting the needs of other people. We have relied on the hard work, experience, insights, compassion and enthusiasm of our employees, which today number nearly 60,000, to meet these care needs.

Diversity is integral to our company's success and future growth. Our employees comprise a vast array of talents, energies and cultural backgrounds, and we will strive to maintain this multifaceted fabric that is our foundation. We recognize that the uniqueness inherent in the diversity of our employees creates richness in serving our customer base. We pride ourselves on the fact that as a company our employees in many ways mirror the diverse patient/resident population we serve through our care services.

Quality is paramount in health care, and it is imperative that we hire the best people, championing the differences among us as a way to enrich our employee base and to connect more strongly with our communities and those we serve. This is especially important today with the critical shortage of qualified clinical and therapy staff to meet rapidly increasing demand. In working to hire the best among us, we help ensure that we are gaining the innovation, creativity, experience and knowledge that will continue to make HCR ManorCare a leader in the health care field.

HCR ManorCare’s benefits are a shared investment in your health and well-being. At the heart of this healthy partnership is the belief that your wellness matters. Our focus is to help employees stay healthy and live well through all of life’s stages, whether employees are just starting their career or nearing retirement.

With over 19,000 employees having five years or more of tenure with HCR ManorCare, we are the employer of choice for over 52,000 talented professionals. And we are on a quest to become the leading care provider nationwide, offering the opportunities and benefits you’d expect:

Full-time HCR ManorCare employees have multiple medical plan options from which to choose that meet a variety of needs and budgets. All plans include 100% company-paid in-network preventive care.

Additional Benefit Options

  • Dental Care 
  • Flexible Spending Accounts 
  • Life Insurance as well as additional Insurance Protection
  • Vision Care
  • Legal Assistance 
  • Employee Assistance Program
  • Adoption Assistance 

401(k) Savings
To help employees prepare for retirement, HCR ManorCare provides a 401(k) retirement saving plan. With this benefit, employees receive a competitive match funded by HCR ManorCare.

Time-Off Benefits
While time-off benefits vary, in general, there are:

  • Scheduled holidays per year
  • Vacation and Sick Pay 

Our Commitment
Here are just a few ways we stay committed to your personal and professional success:

  • Career Advancement
  • Professional Growth
  • Stability
  • New Programs and Services
  • Competitive Salaries
  • Flexible Scheduling
  • Innovative Training Programs
  • Attractive Facilities
  • Caring, Qualified Colleagues

Skilled Nursing at ManorCare

Our patients’ progress inspires us every day.

Nothing inspires us more, or brings us as much satisfaction in our work, than when we are able to share our passion for caring with our patients. Whether they’re recovering from an illness or injury or suffering from an advanced condition, our patients – and their families – can always count on us to help them achieve the highest level of function and independence. As the nation’s leading provider of short-term, post-acute medical care, we feature a supportive work environment where respect and compassion are just as valuable as impressive clinical skills and expertise. This is who we are. If you are looking for opportunities to take your skills further, work with tools and resources that are strictly leading edge, and experience challenges that will allow your strengths to shine, then join us and make a difference in our patients’ lives, as well as in your own career. 

Success Profile

Who is the ideal Heartland or ManorCare employee? A licensed professional with diverse experience. Someone who is caring,  compassionate, and ready to practice nursing and therapy in an environment where they’re encouraged to learn and grow.

Relationship Builder






Strong Communicator


Heartland Home Healthcare

Be the difference for your patients in the place they know best.

The autonomy. The flexibility. The opportunity to provide healing in a range of unique settings. Our extraordinary professionals take an active role in our patients’ well-being – at home. Building tailored recovery plans. Embracing the freedom to make the best decisions. And getting patients back to their normal lives and the things they love most. This is who we are.If you want to work independently to create a personal connection and memorable moments, then join us at Heartland Home Health and make a difference in our patients’ lives, as well as in your own career.

Success Profile

Who is the ideal Heartland Home Health employee? A talented individual with at least 6+ months of nursing experience. Someone who is comfortable working independently and is a skilled communicator.

  • Independent 
  • Strong Communicator
  • Trustworthy 
  • Reliable
  • Flexible 
  • Sincere 

HCR ManorCare Reviews

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HCR ManorCare President and CEO Paul A Ormond
Paul A Ormond
288 Ratings
  • Featured Review

    Helpful (2)

    "Could not have asked for better!!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - DON in Rancho Bernardo, CA
    Former Employee - DON in Rancho Bernardo, CA
    Positive Outlook
    Approves of CEO


    First job as a DON, I felt supported by my Administrator 110%. Benefits were great. Opportunities


    Can't think of anything. Only thing was they sold my building to another company.

    Advice to Management

    Buy more buildings in California, please :)

See All 954 Reviews

HCR ManorCare Interviews

Interview Experience

Interview Experience

Getting an Interview

Getting an Interview

Interview Difficulty


Interview Difficulty




    Human Resources Director Interview

    Anonymous Employee in Chicago, IL
    Accepted Offer
    Positive Experience
    Average Interview


    The process took 1+ week. I interviewed at HCR ManorCare (Chicago, IL) in March 2017.


    It was pretty standard, met with a phone screen with a regional recruiter, she was very interested in me moving on to a face to face with the regional HR manager who was over the location I would be at. Met with her within a few days after the phone screen, the face to face was standard , advise of the position details and what they were looking for. The HR manager than asked if I could come back the next day to interview with the administrator facility director in which I would directly report to. I came back and met with her and the regional Operations manager happen to sit in because she was there familiarizing the administrator with the facility because she was just hired. The regional operation manager told me she was interested in making an offer however I had to do one last phone interview with the Area HR Manager who was based out of their headquarters in Ohio, he oversaw 72 facilities with a geographic region. That was scheduled the next day and within 2 days I received an offer.

    Interview Questions

    • Questions were standard for an HR position, for my location they were heavily focused on retention and recruitment. This position is a department of one , so you do everything. They wanted to know how do I handle collaboration with managers, getting them to engage with employees , understanding the new recruits and what they need as well as keeping current employees appreciated and engaged. The Area HR manager did ask me a few HR foundation questions such as what is FMLA, ADA, NLRB and the new employee classification that was injucted recently.   Answer Question


    I asked if I could add on more vacation as there standard is 13 days after a year and currently I received 16 vacation days. She advise no, however because I am salaried I can work out a flexible schedule with the administrator. They offer vacation after a year which kinda sucks but I did make them aware of my travel plans for the year and they were okay with that. I didn't negotiate on salary as it was inline with what I thought was fair , however when I got my offer letter it was $2000 more than what I was originally quoted so of course no arguments from me :) I did ask for the benefit package up front to see what it consisted of and when offered I did advise them I would give them my answer within 24 hours. We worked out a start date three weeks from my offer and I went in to do a pre drug screening.

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HCR ManorCare Awards & Accolades

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