Working at HMSHost | Glassdoor

HMSHost Overview

Bethesda, MD
10000+ employees
1897
Company - Public
Catering & Food Service Contractors
$2 to $5 billion (USD) per year
HMSHost is part of Autogrill S.p.A. – the world’s largest provider of food and beverage services for travelers. As a global restaurateur, HMSHost is a world leader in creating innovative dining for travel venues. With our parent company, we operate in more ... Read more

Mission: Whether it’s about eating, drinking or shopping, we want people on the move to reach their destination happier, safer, more satisfied thanks to our services. We make their time more effective and their journey more comfortable, adding value to their experience. We ... Read more

HMSHost – Why Work For Us?


HMSHost is part of Autogrill S.p.A. – the world’s largest provider of food and beverage services for travelers. Along with the rest of the Autogrill Group, we are recognized industry leaders who create innovative dining locations at airports and on motorways worldwide. With 39,500 associates and revenues of more than $3.1 billion, we use our experience and global reach to offer travelers an unparalleled blend of local, regional, and international brands.


Careers With HMSHost

HMSHost is part of Autogrill S.p.A. – the world’s largest provider of food and beverage services for travelers. Along with the rest of the Autogrill Group, we are recognized industry leaders who create innovative dining locations at airports and on motorways worldwide. With 39,500 associates and revenues of more than $3.1 billion, we use our experience and global reach to offer travelers an unparalleled blend of local, regional and international brands.

HMSHost will provide you with the opportunity to develop your career at our many branded restaurants. Explore our various hourly and management positions in the U.S. and Canada or our corporate openings in Bethesda, Maryland.

HMSHost Offers Competitive Benefits Including:

  • Competitive compensation
  • 401(k) retirement savings plan
  • Employee and family members comprehensive benefits including medical, dental, vision care, long term disability, short term disability, and life insurance
  • Flexible spending account for health expenses
  • Paid Vacation
  • Credit union membership

HMSHost benefits vary by location and some associates may not be eligible for certain benefits. Associates covered by a collective bargaining agreement may be eligible for different benefits. HMSHost reserves the right to amend and/or terminate a benefit plan at any time.

We empower our team of more than 39,500 diverse associates to succeed. With more than 2,000 dining locations in airports and motorways, HMSHost offers the size, resources, training, and advancement opportunities you need to reach your most important career goals.

LET’S SHAPE OUR VALUES

Whether it’s about eating, drinking or shopping, we want people on the move to reach their destination happier, safer, more satisfied thanks to our services. We make their time more effective and their journey more comfortable, adding value to their experience. We believe in the power of our people. Each of us, all over the world, has the same goal: feel good and make the customer feel good. To do it, we need our values. So, here they are.

BE PASSIONATE
BE OPEN
SET THE PACE
BE RELIABLE
KEEP IT SIMPLE

BE PASSIONATE

Nothing great in the world has ever been accomplished without passion.
G.W.F. Hegel
German philosopher

Teamwork · happiness · dynamism · relationship · enthusiasm · energy · power · participation · love

BE OPEN

The mind that opens to a new idea never returns to its original size.
A. Einstein
German physicist

     Transparency · innovation · diversity · communication · inclusion · respect · integrity · change · cross-cultural

SET THE PACE

              There is only one corner of the universe you can be certain of improving, and that’s your own self.
A. Huxley
English writer

     Facilitate · effectiveness · strength · reward · monitor · performance · improve · merit · engagement

BE RELIABLE

For me the challenge isn’t to be different but to be consistent.
J. Jett
American singer

Delivery · responsibility · excellence · pro-activity · decision making · awareness · experience  · lead by example · consistency


KEEP IT SIMPLE

Like all magnificent things, it’s very simple.
N. Babbitt
American children’s book illustrator

Simplification · collaboration · impact · pragmatism · effort · reason · balance · humanity


HMSHost Reviews

2.8
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
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Steve Johnson
120 Ratings
  • Featured Review

    "Working for Starbucks at HMS Host"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Starbucks Shift Lead in Kansas City, MO
    Current Employee - Starbucks Shift Lead in Kansas City, MO
    Recommends
    Positive Outlook

    I have been working at HMSHost full-time (More than 10 years)

    Pros

    Competive Pay
    Great Benefits
    Rewarding Career Choice

    Cons

    Long work shifts.
    Holidays can be crazy.
    Summers are crazy too.

    Advice to Management

    Keep on keepin' on!
    The best managers at Host work for and with Starbucks!

See All 788 Reviews

HMSHost Photos

HMSHost photo of: Starbucks
HMSHost photo of: Feeling Good on the Move®
HMSHost photo of: Serving with a Smile
HMSHost photo of: Feeling Good on the Move®
HMSHost photo of: Mobile Ala Cart - Feeling Good on the Move®
HMSHost photo of: Feeling Good on the Move®
See All PhotosSee All

HMSHost Interviews

Experience

Experience
54%
27%
17%

Getting an Interview

Getting an Interview
67%
14%
8%
5
3
0
0

Difficulty

1.9
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

     

    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 2+ weeks. I interviewed at HMSHost.

    Interview

    Had 2 phone interviews. Then a 1 on 1 with HR. 2nd interview with HR and director of operations. Was a great experience. Very professional. I was unprepared for one of there questions. I totally blanked.

    The director was very patient with me and my blank look. He put me at ease, and rephrased the question. I eventually came around and said the answer. At this point i felt i blew the interview and, my chances of getting the job.

    The interview concluded, and was told I would hear from HR in a few days. To my amazement, i get the call a day earlier then i was expecting. With a job offer!

    Honestly a good company.

    Interview Questions

    • what's the 2 most important things to a corporation?   1 Answer
See All 185 Interviews

HMSHost Awards & Accolades

  • 2017 Best Overall Food & Beverage Operator (for the tenth consecutive year) by Airport Revenue News., Airport Revenue News (ARN), 2017
  • 2017 Food Operator with the Highest Regard for Customer Service (for the eighth year) by Airport Revenue News., Airport Revenue News (ARN), 2017
  • 2017 First Place for Best New Food and Beverage Concept for Avenue des Canadiens at Montréal–Pierre Elliott Trudeau International Airport by Airport Revenue News., Airport Revenue News (ARN), 2017
  • 2017 First Place for Best Airport Bar and Best Airport Sitdown Dining for Dale Jr.’s Whisky River at Charlotte Douglas International Airport by USAToday., USAToday, 2017
  • Moodie Food & Beverage Awards – Airport Coffee Non-Alcoholic Beverage Shop of the Year for Starbucks Terminal 6 at Los Angeles International Airport., Moodie Food & Beverage, 2017
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HMSHost Locations

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