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Best Places to Work: 2014 (#39)
I have been working at HOSTING full-time
You can get your hands on a lot of different projects. If you are someone who is looking to gain experience in a lot of different areas of Business or Engineering, you are welcomed to do that here. You don't have to stick to just your hired role, there is a lot of autonomy. Plus, the office, location, and overall atmosphere makes this growing tech company, a fun place to work.
There is too much emphasis on the Sales division of the company. Yes, bringing customers on is great, but actually delivering on promises and a great product is an entirely different story. There seems to be a lot of talk, but no walk. It feels like this company is trying to be a cutting edge tech company, but still relies on cheap sales tactics and friendships to get customers to come aboard. What this leads to is a company that is good and makes okay money, but HOSTING will never be a real competitor in the cloud landscape. You can't be great, if you only settle for good.
Advice to Management
They make plenty of money and enjoy what they do, but salaries are below average for everyone else in the company. There is no incentive to stay, therefore, people leave all the time to go start somewhere at $15000-$20000 more. There is so much confusion surrounding the question, "what do we do next"? Everyone is running in different directions, and no goals are ever truly reached.
After applying through the company site, I received a phone call from a very pleasant HR associate. The conversation was comfortable and enjoyable but not too informative. I asked a few questions about the job itself, why it was available, what the hours were and she was unable to answer any of my questions. She told me those questions should be directed at the next interviewers. I felt pretty good at this point and was excited to continue the process.
I had a second interview 2 days later with 2 managers over the phone. They both seemed very nice and pleasant despite the fact they were reading from a paper filled with questions. I was a bit taken back by the constant rapid fire of questions. They didn't seem to even give themselves a chance to digest and think about my response. Instead, they continued to fire away. Some of the questions seemed highly irrelevant and pointless to even ask for a support position. The questions reminded me of a software engineering interview, which this was not. Regardless, the 2 interviewers were nice people and provided additional feedback which I found to be helpful. They said they would get back to me soon.
This is why Hosting is probably not for me: after submitting a thank you email and a follow up email a week or so later, I've yet to hear any type of response. I would at least appreciate a generic email stating they decided to not continue the process with me, rather than getting the cold shoulder. Not only is this frustrating considering I had 2 interviews, it also shows a lack of decency and respect. As a web developer and consumer, I would not deal with a company like this.