HUB International Careers | Glassdoor

HUB International Overview

Chicago, IL
10000+ employees
Company - Private
Insurance Agencies & Brokerages
$1 to $2 billion (USD) per year
HUB International is an insurance broker that provides property/casualty, employee benefits, risk management, life and health, reinsurance, and investment products and services in the US and Canada. HUB is licensed in every state and all Canadian provinces. It operates more than ... Read more

Mission: HUB International will be the leading sales and service organization in the insurance industry. We will be the first choice of customers, employees and investors, offering them their best value-added opportunity over the long term. We will conduct ourselves ethically and ... Read more

Company Updates

  • Incoming HUB International CEO Marc Cohen expects digital technology to play a key role in transforming insurance.

    —21 days ago
    It's in the best interest of the industry to ensure that its added value is well understood, says Marc Cohen | The Insurance and Investment Journal

    Life and health insurance Marc Cohen, who will become the next CEO of HUB International on Jan. 1, 2018, expects digital technology to play a major role in the transformation of insurance for both individuals and businesses. This change will primarily bring simplicity and accessibility to the consumer.

  • We’re excited to announce our new partnership with The Miami Dolphins and nimbyx to bring Dolphins' fans insurance and related products through a revolutionary social media and a digital marketplace experience. Dolphins’ fans can access premium best-in-class insurance products at superior pricing that is unmatchable by traditional affinity or group purchasing programs. Click here to read more:

    —6 days ago
    nimbyx and HUB International Launch Social Media and Digital Marketplace Experience | HUB International

    Miami, November 16, 2017 - nimbyx, an integrated social communication and purchasing technology platform provider, and HUB International, a global insurance brokerage, have teamed up to bring South Florida, insurance and related products through a revolutionary social media and digital marketplace experience.

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HUB International – Why Work For Us?

HUB International was formed with the merger of 11 privately held Canadian insurance brokerages in 1998. Today, we are ranked among the largest insurance brokers worldwide.

The entrepreneurial spirit that formed HUB is evident today in the way we do business. Our company is organized around large regional “hubs” with over 450 satellite offices. Our structure enables us to be proactive in addressing local market needs while centrally managing the growth of our business with consistent standards.

While global, our strength lies in our commitment to the communities we live and do business in. We are here to help you evaluate your risks and develop solutions that are tailored to your needs.

More info about HUB

  • Ranked the world's 7th largest Commercial Insurance Brokerage (Business Insurance, July 2017)
  • Ranked 1st among the Top 100 Independent Property/Casualty Agencies in the US (Insurance Journal, 2017)
  • HUB International is the 9th largest Employee Benefits Brokerage in the US (Employee Benefit Advisor, November 2014) 
  • Recognized nationally-ranked brokers honored by Business Insurance's "40 under 40" list (2014) 
  • Acquired and integrated 44 brokerages in 2016



HUB International will be the leading sales and service organization in the insurance industry.  We will be the first choice of customers, employees and investors, offering them their best value-added opportunity over the long term.  We will conduct ourselves ethically and promote diversity and development.


Entrepreneurship – We encourage innovation and educated risk-taking
Balance – We balance corporate duty with personal growth
Integrity – We do the right thing every time
 – We work together to maximize results

Discipline – We focus on our goals
Accountability – We measure and take responsibility for outcomes
Service - We serve our customers, communities and colleagues


A sales career means you have the opportunity to be a HUB Producer at any HUB International regional office throughout North America. HUB Producers prospect for sales based on their local networks, connections and communities. The producer role at HUB is critical to our success in all our product lines, from personal, commercial, employee benefits and other coverages.

As a HUB Producer, you will be supported by the HUB International corporate office and your regional "hub" with the opportunity to create your own entrepreneurial journey. HUB International will foster your learning, support your endeavors and encourage your growth. In fact, we provide opportunities for career-driven individuals to move upward in our organization because our successes breed your opportunity. You will be the cornerstone of our superior customer service and charged with ensuring client satisfaction.


HUB GIVES is a charitable and community-giving program that enables HUB employees to donate their time and service to community projects.

Employees tap into their creativity, passion and connection to their communities to participate in meaningful projects great and small.

Each HUB International office has adopted at least one project in its region that meets the following criteria:

  • GIVE – We give back to the communities we live and do business in.
  • INVEST – We provide a foundation for future investment and ongoing participation.
  • VOLUNTEER – We volunteer and help build a sense of community pride within each hub region.
  • ENGAGE – We engage as many employees as possible to make a meaningful contribution.
  • SERVE – We serve not only our clients but our communities.

HUB International wants employees to achieve a work-life balance, and our benefits package allows you to manage your health, wellness and financial future. Specific benefits packages vary in the United States and by province in Canada. Details will be reviewed with you during an interview, but some packages may include: 

    • Medical, dental and vision (PPO, HMO and HSA) 
    • A comprehensive wellness program that offers health risk 
       assessments, biometric screenings and health coaching 
    • 401(k) 
    • Life and disability plans 
    • Flexible spending for health care, dependent care, and parking 
       and transit expenses 
    • Vacation, sick, and personal time off 

HUB International Reviews

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HUB International Chairman and CEO Martin P. Hughes
Martin P. Hughes
126 Ratings
  • Featured Review

    "Small Group Account Manager Employee Benefits"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Small Group Account Manager in Clearwater, FL
    Current Employee - Small Group Account Manager in Clearwater, FL
    Positive Outlook
    Approves of CEO

    I have been working at HUB International full-time (Less than a year)


    Wonderful place to work!! Great management, great support, working with the clients is a pleasure. Every aspect of your day you have the support you need to get it done. All you need is a positive attitude and motivation to actually work and learn and you will be rewarded with constant positive reinforcement, praise, and "thank-you"'s every day. My co-workers are all there to support me when I need help, I could go to any one of them and they would drop what they are doing to answer my questions. Teamwork and positive change is out culture, and we are truly lucky to have such a great office at this location. The carrier support is phenomenal. Due to HUB's relationships you will be able to learn and thrive and get your clients the attention they deserve. You will have more room to learn and grow than you could imagine. Empowerment is present in every way. My manager personally, I trust, and I think she has my interest at heart, literally. She is a excellent communicator, says thank you to me more than once a day, literally everyday. She is polite, courteous, respectful and extremely knowledgable. Many days I have no idea how she gets it all done, you would be lucky to work for her. There is a Cafeteria in our office, Cappucino Machines, parking, all of your needs in downtown Clearwater.


    Possibility the office is moving to Tampa for the employees that will not commute, which would include me and a few other great staff, the location here is perfect. Salary is probably 5-10% lower than others in industry, but no commute makes it more than worth it. This office is growing and adapting as all companies do after acquisition and change, and most of the "cons" have been identified and remedied. No office is perfect, this one is pretty close. If you can't keep up with a fast paced environment, handle multiple tasks at once, and mostly if you do not have Critical Thinking skills you will not do well here. If you are expecting instant raises, unearned quick promotions, and make constant demands or don't show up for work frequently, don't apply please.

    Advice to Management

    Management is doing an incredible job taking input and feedback and creating change in positive ways. Management is always one step away to help with anything you need. They are open, have frequent meetings, listen and truly care. Management has meetings with you in one form or another almost everyday to "check-in" and make sure you have what you need, that is incredible. I have seen positive change directed by management more than I could express, they truly care. As I have read other reviews, every company needs to make a profit, HUB is no exception, but they take care of their employees with excellent benefits, TRUST, flexible schedules, and all of the support you could ask for. My only issue, seriously is that I will probably have to sacrifice the position and client relationships to not commute. This is a wonderful office. Keep up the great work HUB Clearwater!

See All 333 Reviews

HUB International Photos

HUB International photo of: Corporate Headquarters
HUB International photo of: National Healthy Lunch Day for the ADA Walk
HUB International photo of: Chief Learning Officer Magazine's Learning in Practice Awards
HUB International photo of: 20th annual HUB New England charity golf outing
HUB International photo of: 2017 Best of Salt Lake City Awards for Insurance Companies
HUB International photo of: IICF Annual Benefit Dinner
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HUB International Interviews



Getting an Interview

Getting an Interview





    Sales Executive Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Average Interview


    I applied through an employee referral. I interviewed at HUB International.


    One in person and 3 or 4 telephone interviews. Ultimately discovered the people interviewing were not the decision makers for hiring, despite having titles which imply authority. I never spoke with the decision maker. We discussed one position in at least 4 interviews. I disclosed my current revenue numbers and number of accounts. We agreed on a compensation plan. In the next call the interviewers stated the company wasn't actually hiring for the position I applied for and they hoped I'd consider a similar position, which was a role that has never interested me. When I stated that, the interviewer stated the company wouldn't make an offer. All interactions were pleasant and professional but in the end a waste of time. Appears office managers and regional managers do not actually have authority over their offices, which I'm happy to have realized on the front end.

    Interview Questions

    • What is your current book's revenue and what is the number of accounts?   1 Answer
See All 60 Interviews

HUB International Awards & Accolades

  • Healthiest 100 Workplaces in America, Healthiest 100, 2016
  • World's 10 Largest Insurance Brokers, Business Insurance, 2016
  • Healthiest 100 Workplaces in America, Healthiest 100, 2015
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