Working at HUB International | Glassdoor

HUB International Overview

Chicago, IL
10000+ employees
Company - Private
Insurance Agencies & Brokerages
$1 to $2 billion (USD) per year
HUB International was born in 1998 with the merger of 11 privately held insurance brokerages. That number has grown to a network of more than 400 integrated brokerages across North America - all carrying the HUB banner.

Today, HUB is one of the largest ... Read more

Mission: To create shareholder value and grow profitably by delivering unmatched service, expertise and insurance solutions to people and businesses, and to empower our employees to learn, grow and make a difference in their communities.

Company Updates

  • Seeking a specialist with a desire to develop Sitecore skills and who enjoys working in a collaborative environment for our marketing team. Based at our Corp HQ in Chicago.

    Web Content Specialist in Chicago, Illinois, United States

    We believe in the value of a wellness strategy to build morale and support the personal health goals of our employees. We're proud to offer our employees medical plans that not only provide coverage for illness and injury, but also enable you and your family to focus on staying well.

  • To talk the talk, you have to walk the walk. That's exactly what HUB International's Chief Human Resources Officer, Amber Kennelly, did upon her arrival at HUB. Learn more about how she's growing employee engagement and fostering HUB's entrepreneurial spirit.

    HUB International's Amber Kennelly Shares the Reason to Come to Work

    When Amber Kennelly joined the Chicago-based HUB International in June 2017, she didn't just take a seat at her new desk and get to work. She hit the road. "I spent the first three months listening," recalls Kennelly, HUB's chief human resources officer.

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HUB International – Why Work For Us?

Hi, we're HUB.

In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.

When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.

And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.

More info about HUB

  • Ranked the world's 7th largest Commercial Insurance Brokerage (Business Insurance, July 2017)
  • Ranked 1st among the Top 100 Independent Property/Casualty Agencies in the US (Insurance Journal, 2017)
  • HUB International is the 9th largest Employee Benefits Brokerage in the US (Employee Benefit Advisor, November 2014) 
  • Recognized nationally-ranked brokers honored by Business Insurance's "40 under 40" list (2014) 
  • Acquired and integrated 44 brokerages in 2016


Our Mission

To create shareholder value and grow profitably by delivering unmatched service, expertise and insurance solutions to people and businesses, and to empower our employees to learn, grow and make a difference in their communities.

Our Vision

To be everywhere risk exists—today and tomorrow.

Helping Protect what matters most.

Our Core Values

  • ENTREPRENEURSHIP We encourage innovation and educated risk-taking.
  • INTEGRITY We do the right thing every time.
  • TEAMWORK We work together to maximize results.
  • ACCOUNTABILITY We measure and take responsibility for outcomes.
  • SERVICE We serve our customers, communities, and colleagues.


Why Join Us

We are the perfect fit if you...

  • are a self-starter willing to invest time and energy to learn the technical aspects of our business
  • have a desire to help others protect their future
  • have an entrepreneurial spirit and are challenged by the opportunity to build your business
  • lead teams effectively to achieve outcomes
  • are comfortable preparing and delivering presentations
  • believe in integrity and building success by developing relationships with others
  • seek challenges and seize opportunities

Visit our Careers page to view current opportunities:


Insurance is a promise of safety and protection, a promise that points to the future. HUB employees live this promise every day, tailoring the products and services our clients need and, through HUB GIVES, helping to make their communities stronger, today and tomorrow.

HUB GIVES is a formal program that encourages HUB employees to donate their time, creativity, passion and connections to community projects. Each Regional HUB office chooses a local organization or cause and develops a project that will make a difference where it’s needed, from fighting disease to working with families in need, to improving the lives or senior citizens and youth.

HUB GIVES for maximum impact

Service is one of our founding values – not an abstract concept but a commitment. And we believe that no one deserves that commitment more than our clients and the communities in which we all live and work.  Each regional hub has adopted a project in its region that meets the following criteria:

  • GIVE – The project must be founded on the spirit of giving.
  • INVEST – The project must lay a foundation for the future investment of time and resources and be sustainable in a way that employees will share with pride.
  • VOLUNTEER – The project must provide employees with the opportunity to volunteer, as individuals and together, to promote community pride within the organization.
  • ENGAGE – The project must engage as many employees as possible, as well as clients, partners and the community itself, in making a meaningful contribution.
  • SERVE – The project must serve a real community need.

We offer a dynamic benefits program that is rooted in your current needs yet evolves as those needs change over time. We are committed to providing you with the tools and resources you need to maximize your benefits portfolio.


We believe in the value of a wellness strategy to build morale and support the personal health goals of our employees. We’re proud to offer our employees medical plans that not only provide coverage for illness and injury, but also enable you and your family to focus on staying well. Outside of offering a portfolio of medical plans to support our employees’ well-being, we’ve worked hard to build a comprehensive program reflecting our values and vision to boost engagement and motivation.

HUB Healthy Habits (H3) was created to educate, activate, and support employee engagement in total health and wellbeing, encouraging employees to put healthy ideas into action in and out of the office. On-site health committees lead in-office health initiatives, including monthly educational health and fitness activities.

  • Technology: Portal on the HUB intranet and mobile app delivers health campaigns and contests.
  • Tools: Break rooms designed by our employees outfitted with balls, bands, and light weights.
  • Healthy challenges: Challenges and campaigns with prizes for meeting fitness and nutrition goals.
  • Health screening & coaching: Track your health and performance. Health coaches are available to all employees.


Retirement savings plans: You choose how much to deposit each pay period and how your money is invested.

Travel accident insurance: HUB’s Travel Accident benefit covers injuries and death sustained during business travel. We also provide 24/7 access to personal and emergency assistance when you are traveling for business or personal reasons, including dependents traveling with you.

Flexible spending & parking and transit programs: Flexible spending accounts allow you to pay for eligible health and/or dependent care expenses on a pre-tax basis. You can also use pre-tax dollars to pay for parking and transit expenses and can enroll in the program at any point during the year.


MyHUB Discounts: All HUB employees have access to discounts on automotive, electronic, consumer, educational assistance, home security, travel, home, and work-life products and services.

Employee Assistance Program (EAP): We understand it can be difficult to manage family, work-related and personal issues. That’s why we offer an EAP at no cost to you. To help guide you through difficult situations or simply assist you with day-to-day tasks like finding a last-minute dog sitter, trained professionals work with you as you search for solutions. The program is completely confidential and can help you work through issues related to: emotional well-being, family life, healthy living, and legal or financial matters.

Group auto & home insurance: You have the option of purchasing personal lines of auto and home insurance at discounted rates.

Group legal plan: You have the option of enrolling in the group legal plan. This plan provides access to legal assistance for matters concerning estate planning, real estate, family law, consumer protection and more.

Other voluntary extras include: critical illness insurance, accident insurance, group indemnity insurance, long-term care coverage, and more.

HUB International Reviews

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Approve of CEO
HUB International President Marc Cohen
Marc Cohen
18 Ratings
  • Featured Review

    Helpful (6)

    "Account Manager"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in North Platte, NE
    Current Employee - Account Manager in North Platte, NE
    Positive Outlook
    Approves of CEO

    I have been working at HUB International full-time (More than a year)


    I’ve been an agent going on 21 years. I’ve owned multiple agencies & have had the privilege of being a part of many situations giving me great opportunities. Due to a relocation, I’ve decided to step down to a lesser stressful role. This company has been the best decision I’ve made. Management allows me some flexibility with my time & freedom to run my book as I see fit. They have great benefits & paid schooling to further my insurance knowledge! I highly recommend to anyone looking for a new opportunity.


    As with all big companies.. there are growing pains. But HUB is always striving to make life better for their employees.

See All 397 Reviews

HUB International Photos

HUB International photo of: Corporate Headquarters
HUB International photo of: Estevan Mercury Publications Reader's Choice Award for Best Insurance Company
HUB International photo of: HUB Brantford #JerseysForHumboldt
HUB International photo of: Happy Birthday Gearldine!
HUB International photo of: Employee Appreciation Day
HUB International photo of: 5 Year Service Award
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HUB International Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview

    Helpful (3)  

    Personal Lines Account Manager Interview

    Anonymous Employee in Los Angeles, CA
    Accepted Offer
    Positive Experience
    Difficult Interview


    I applied through a recruiter. The process took 2 weeks. I interviewed at HUB International (Los Angeles, CA) in October 2016.


    They were kind enough to be discreet as I was employed elsewhere. They were also willing to meet up with me after hours and though they needed me right away, allowed me to give my employer a 2 week notice. I met with one of the agents and the HR person. Though I did not have all the experience they were looking for, they liked my enthusiasm and felt I was trainable and felt we have the same core ethics.

    Interview Questions

    • They asked why I wanted to leave my current employment.   1 Answer
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HUB International Awards & Accolades

  • Healthiest 100 Workplaces in America, Healthiest 100, 2016
  • World's 10 Largest Insurance Brokers, Business Insurance, 2016
  • Healthiest 100 Workplaces in America, Healthiest 100, 2015
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