Mission: Recently ranked for the second year on the Washington Business Journal’s list of the 50 Fastest Growing Companies in DC and 36th on the 2015 AMA Gold Top 50 Report, Hanover Research is a global information services firm providing knowledge support to both for-profit ... Read more
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About Hanover
Hanover was named a Top 50 Market Research Firm by the American Marketing Association in 2015, 2016, 2017, and 2018, and has also been twice named a Washington Business Journal Fastest Growing Company.
Hanover Research is a global research and analytics firm that provides high quality, custom research through an annual, fixed-fee model for clients in the corporate, education, and healthcare sectors. Founded in 2003 and headquartered in Arlington, Virginia, Hanover employs high-caliber market researchers, analysts, and account professionals to deliver a robust service infrastructure that is revolutionary in its combination of flexibility and affordability. The core capabilities that drive Hanover’s research engine include primary research, secondary research, data analysis, and grant development. By enthusiastically fostering an environment of respect, encouragement, and support, we empower our clients and employees to seize opportunities for growth, impact, and advancement.
Statement of Purpose:
Hanover Values:
Hanover values innovation and creative thinking and is dedicated to finding new ways to solve unique client challenges. Through providing our employees with the tools they need to succeed, we offer constrant opportunity for growth, empowering our employees to find their strengths and direct their personal and professional development.
Core Career Paths:
Research
The Research team is responsible for creating the customized reports, tools, and resources that our clients rely on to make business decisions. Researchers at Hanover are independent, meticulous, intellectually curious, an dhighly skilled in both qualitative and quantitative analysis, Most researchers work on a variety of project types in order to find their area of interest. When they discover their passion, they develop into subject matter specialists, honing their acquired research skills into an expertise.
Sales and Development
The Sales and Development team builds upon our impressive client base of over 850 organizations spaning over fice major industries. The team is comprised of ambitious individuals who can recognize needs within an organization and articulate how our solutions can address those challenges successfully. Through focusing on a specific market, our team members develop the knowledge to act as expert market research consultants as they guide discussions about Hanover's services.
Account Management
The Account Management team works alongside our Research staff to manage a client's day-to-day needs as well as their long-term strategic objectives. Members of the Account Management team are goal-oriented individuals who have the ability to serve as the face of the Hanover partnership. They demonstrate a desire to develop a diverse skill set and build an extensive knowledge of Hanover's methodologies, competencies, and services as well as an understanding of client needs.
Grants
The Grants team's proposal development efforts further our clients' funding initiatives across organizations of all sizes. By providing pre-award analysis, proposal production, and post-award compliance support, Hanover's grants experts help organizations build internal capacity, diversify funding streams, tackle programmatic initiatives, and increase prospective funder pools. Our grants consultants and researchers are well versed in the education, healthcare, and non-profit funding landscapes and possess extensive experience guiding grant seeking strategies.
Operations
The Operations team is Hanover's backbone, touching all aspects of our daily business functions. The team provides analytics to senior staff, manages internal databases, and offers day-to-day office management, all of which provides crucial support that sustains Hanover's growth. Roles within the Operations department include: Human Resources, Finance, IT, Business Intelligence, and Administrative Support.
Strategy & New Product Development
The Strategy and New Product Development team is responsible for driving Hanover's short- and long-term growth by developing new products and services, enhancing existing services in Hanover's portfolio, and partnering with functions across the firm to identify and implement additional non-product opportunities for growth and optimisation. Strategy and New Product Development team members are extremely well-rounded: they possess exceptional communication and analytical skills, which they use to analyze current and burgeoning opportunities for Hanover's products and services.
Benefits:
Health & Wellness Benefits:
Hanover Research offers medical, dental, vision care, life insurance, long term disability, short-term disability and Flexible Spending benefits for employees and their eligible dependents on the first day of the month following their start date. Coverage is available to employees in all locations and to their same-sex domestic partners as well. Hanover Research pays a large portion of the benefit premiums for the medical, dental, life insurance and long-term disability coverage. and subsidizes a large portion of dependent coverage for the same benefits. We offer discounted gym memberships for gyms near our main Arlington VA location.
Retirement Investments
401(k) Plan: Hanover Research offers a variety of 401(k) investment options, managed through our payroll partner, Paychex, for retirement investment. Automatic payroll deduction allows employees to contribute up to the annual IRS dollar limit of their eligible salary to a 401(k) plan. Hanover Research offers a company match of 2%. All employees are eligible to participate in the 401(k) plan.
Time Off
18 days of PTO and 10 company holidays per year to start, 1 additional day of PTO for each year of uninterupted employment. All unused PTO rolls over year over year.
Family and Parenting
Paid Parental Leave: Hanover Research offers all eligible full-time, U.S. employees up to 6 weeks of Paid Parental Leave for the birth of their child. While an employee is on Paid Parental Leave, Hanover Research will continue his/her health benefits and 401(k) as if the employee had continued to work full-time.
Research Internship Program:
Hanover Research is a great place to start your career. We are always looking for intellectually curious and dynamic new undergraduates, graduates and PhD students for full-time positions and internships. Our research teams are comprised of individuals from a variety of backgrounds including social sciences, liberal arts as well as the hard sciences. If you are interested in applying the research skills you’ve honed during your academic studies, the summer internship position might be the perfect opportunity for you.
Our Research Internship program runs through the summer of each year for 60-90 days and includes a hands-on experience working on client projects and learning about other aspects of the role and company. We start accepting applications in January. Check our Jobs section on our company website to apply.
Interested in a career in sales but not sure if it is the right fit for you? Hanover offers new Business Development Associates a comprehensive 12 month training program to develop their sales skills starting with prospecting and cold calling and building on those skills so that our Business Development Associates are ready to interview for a Business Director role on our sales team in their second year at Hanover. In addition to exposure to sales, the Business Development Associate role allows an employee to gain exposure to the account management, research, marketing and operations teams. Internal opportunities to apply to vacancies on these teams are made available regularly and preference is always given to internal applications.
Interested in a career in sales? Join us!
What are previous Associates saying?
"I got into sales after realizing, from being a college adviser, that I love encouraging people to do what will benefit them. I came in with solid communications skills and some persuasive tactics, but I’ve advanced so many more skills from being an associate at Hanover – persistence, resilience, confidence, content knowledge, goal-setting, and organization, to name a few.
These attributes will be invaluable as I start my position as a K12 Development Director. I’m happy to continue working for Hanover due to its youthful and open culture, in which new ideas are encouraged and respected."
- Imani Ifedi
Helpful (2)
I worked at Hanover Research full-time (More than 5 years)
Pros
Overall, I LOVED my time at Hanover and I'd recommend employment there for anyone who likes a fun, dynamic work environment that will challenge them on a daily basis. Below are a few additional "pros" to consider:
Awesome team members - smart, driven, energetic, fun loving; can't emphasize enough how amazing the people who work there are. Top notch
Strong company culture, very inclusive
Ample career growth opportunities
Competitive compensation
Great managers/leaders
Compelling product
Good work/life balance
Solutions oriented business that allows for creativity within ones role to achieve the goal
Cons
Not too much to draw attention to here. My one criticism (or maybe just brutal honesty) would be there is a lot of pressure to hit quarterly revenue targets and missing your targets consistently can put you on the hot seat and really hurt you financially. Territory can also have an impact on your performance although things certainly got better in recent years.
Advice to Management
Try and align associate and director goals more. They aren't both oriented towards revenue and can lead to inefficiency and competing interests. I'd also suggest emphasizing quality over quantity when it comes to meeting volume. Requisite volume is a necessity for Hanover's business but in my opinion it's a bit out of balance and an emphasis on higher quality will lead to more revenue. Lastly, try and incorporate as much feedback as possible from your sales reps. They're the engine of Hanover's business and having regular temperature checks can go a long way,
Application
I applied online. I interviewed at Hanover Research.
Interview
Brief phone interview with the recruiter to explain the job and functions, followed by a copy editing assignment. The copywriting was a 5 page document I was asked to edit from everything to grammar and language to style and content.
Interview Questions
Diversity Commitment
Has programs that support a diverse and inclusive workforce
First Job Programs
Maintain entry-level hiring and career development programs to give people career starts
