Mission: Business Building - We build our business quickly and intelligently and we help our clients do the same.
Thought Leadership and Innovation - We strive constantly to deliver better information in a better way.
Service - To our clients and ...
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Recently ranked for the second year on the Washington Business Journal’s list of the 50 Fastest Growing Companies in DC and 36th on the 2015 AMA Gold Top 50 Report, Hanover Research is a global information services firm providing knowledge support to both for-profit and non-profit organizations. Through our unique, fixed-fee model we deliver customized, timely, and authoritative research and advice enabling our clients to make informed decisions, identify and seize opportunities, and heighten their effectiveness.
We are dedicated to finding new, creative ways of solving each of the unique challenges faced by our clients, generating insights and solutions that drive client success and deliver unparalleled value. Our services include surveys, data analysis, benchmarking, environmental scans, and new market exploration. By enthusiastically fostering an environment of respect, encouragement, and support, we empower our clients and employees to seize opportunities for growth, impact, and advancement.
Statement of Purpose:
Hanover values innovation and creative thinking and is dedicated to finding new ways to solve unique client challenges. Through providing our employees with the tools they need to succeed, we offer constrant opportunity for growth, empowering our employees to find their strengths and direct their personal and professional development.
Core Career Paths:
The Research team is responsible for creating the customized reports, tools, and resources that our clients rely on to make business decisions. Researchers at Hanover are independent, meticulous, intellectually curious, an dhighly skilled in both qualitative and quantitative analysis, Most researchers work on a variety of project types in order to find their area of interest. When they discover their passion, they develop into subject matter specialists, honing their acquired research skills into an expertise.
Sales and Development
The Sales and Development team builds upon our impressive client base of over 850 organizations spaning over fice major industries. The team is comprised of ambitious individuals who can recognize needs within an organization and articulate how our solutions can address those challenges successfully. Through focusing on a specific market, our team members develop the knowledge to act as expert market research consultants as they guide discussions about Hanover's services.
The Account Management team works alongside our Research staff to manage a client's day-to-day needs as well as their long-term strategic objectives. Members of the Account Management team are goal-oriented individuals who have the ability to serve as the face of the Hanover partnership. They demonstrate a desire to develop a diverse skill set and build an extensive knowledge of Hanover's methodologies, competencies, and services as well as an understanding of client needs.
The Grants team's proposal development efforts further our clients' funding initiatives across organizations of all sizes. By providing pre-award analysis, proposal production, and post-award compliance support, Hanover's grants experts help organizations build internal capacity, diversify funding streams, tackle programmatic initiatives, and increase prospective funder pools. Our grants consultants and researchers are well versed in the education, healthcare, and non-profit funding landscapes and possess extensive experience guiding grant seeking strategies.
The Operations team is Hanover's backbone, touching all aspects of our daily business functions. The team provides analytics to senior staff, manages internal databases, and offers day-to-day office management, all of which provides crucial support that sustains Hanover's growth. Roles within the Operations department include: Human Resources, Finance, IT, Business Intelligence, and Administrative Support.
Strategy & New Product Development
The Strategy and New Product Development team is responsible for driving Hanover's short- and long-term growth by developing new products and services, enhancing existing services in Hanover's portfolio, and partnering with functions across the firm to identify and implement additional non-product opportunities for growth and optimisation. Strategy and New Product Development team members are extremely well-rounded: they possess exceptional communication and analytical skills, which they use to analyze current and burgeoning opportunities for Hanover's products and services.
Health & Wellness Benefits:
Hanover Research offers medical, dental, vision care, life insurance, long term disability, short-term disability and Flexible Spending benefits for employees and their eligible dependents on the first day of the month following their start date. Coverage is available to employees in all locations and to their same-sex domestic partners as well. Hanover Research pays a large portion of the benefit premiums for the medical, dental, life insurance and long-term disability coverage. and subsidizes a large portion of dependent coverage for the same benefits. We offer discounted gym memberships for gyms near our main Arlington VA location.
401(k) Plan: Hanover Research offers a variety of 401(k) investment options, managed through our payroll partner, Paychex, for retirement investment. Automatic payroll deduction allows employees to contribute up to the annual IRS dollar limit of their eligible salary to a 401(k) plan. Hanover Research offers a company match of 2%. All employees are eligible to participate in the 401(k) plan.
18 days of PTO and 10 company holidays per year to start, 1 additional day of PTO for each year of uninterupted employment. All unused PTO rolls over year over year.
Family and Parenting
Paid Parental Leave: Hanover Research offers all eligible full-time, U.S. employees up to 6 weeks of Paid Parental Leave for the birth of their child. While an employee is on Paid Parental Leave, Hanover Research will continue his/her health benefits and 401(k) as if the employee had continued to work full-time.
Research Internship Program:
Hanover Research is a great place to start your career. We are always looking for intellectually curious and dynamic new undergraduates, graduates and PhD students for full-time positions and internships. Our research teams are comprised of individuals from a variety of backgrounds including social sciences, liberal arts as well as the hard sciences. If you are interested in applying the research skills you’ve honed during your academic studies, the summer internship position might be the perfect opportunity for you.
Our Research Internship program runs through the summer of each year for 60-90 days and includes a hands-on experience working on client projects and learning about other aspects of the role and company. We start accepting applications in December. Check our Jobs section on our company website to apply.
Interested in a career in sales but not sure if it is the right fit for you? Hanover offers new Business Development Associates a comprehensive 12 month training program to develop their sales skills starting with prospecting and cold calling and building on those skills so that our Business Development Associates are ready to interview for an Associate Director role on our sales team in their second year at Hanover. In addition to exposure to sales, the Business Development Associate role allows an employee to gain exposure to the account management, research, marketing and operations teams. Internal opportunities to apply to vacancies on these teams are made available regularly and preference is always given to internal applications.
Interested in a career in sales? Join us!
I have been working at Hanover Research full-time (More than 3 years)
I've been at Hanover for over three years, staring as an associate and working my way up to the Director level. While sales has its ups and downs, I appreciate the consistent and genuine support I have received and cannot complain about the compensation either! I've worked with 5+ managers during my time at Hanover and they have all encouraged me to think outside of the box and try new ideas, listened to my frustrations and helped me figure out my long term place in the company. I was not initially interested in a career in sales, but was encouraged to try out the position and have now been a Director for a year and a half. I love hearing the positive feedback our clients share about our research and seeing past clients return to Hanover. It is definitely a testament to the quality of the business and keeps me motivated. I've also been given the opportunity to travel to some great cities and the responsibility to take ownership over my territory and strategy.
I think negative energy can be contagious and people sometimes forget that working at Hanover is still a job and very few jobs are fun and glamorous all the time. There are parts of my job that I love (travel, meeting with clients, learning about the industry), but there are also the more mundane tasks that I don't always love but have still had a huge impact on my success. Hanover has a lot of new college grads and I think it is easy to get hung up on the less fun parts of the job and forget the first part of the "work hard, play hard" mentality. It's important to remember that to be successful, but more importantly truly feel accomplished, you will have to push through challenges along the way.
Additionally, there are times that I wish management was a bit more transparent into the business, but that is something that I've seen start to change across the past few months and I've appreciated the chance to better understand the ins and outs behind the scenes.
Advice to Management
Appreciate and invest in your employees. This job is challenging and can be frustrating at times so I think it's important to recognize the effort people put in every day.
I applied online. The process took 7 weeks. I interviewed at Hanover Research (Arlington, VA) in November 2017.
I submitted my application online and quickly received an email inviting me to complete an online assessment, which asked me about my personality and work style and had me complete a series of assignments/games measuring my typing speed, reading comprehension, spatial reasoning, and ability to think on my feet. A few days after submitting the online assessment, I was contacted for my phone screening. About 2 weeks after that, I was given a research prompt and I had 5 days to complete a mock research report. I had to provide background research on a specific industry, and then I designed an interview protocol and assembled a list of names and contact information of industry experts who the company could theoretically interview. A week after submitting my research report, I interviewed at the office, doing 3 one-on-one interviews one after the other. One week later, I was extended an offer and given 7 days to decide. I declined Hanover's offer to take a different one.