Working at Harbor Freight Tools | Glassdoor

Harbor Freight Tools Overview

Calabasas, CA
10000+ employees
1977
Company - Private
Home Centers & Hardware Stores
$2 to $5 billion (USD) per year
In 1977, when Harbor Freight Tools was started as a small family-owned business, we made a commitment to provide working people with great quality tools at the lowest prices. And for over 40 years, Harbor Freight Tools has done just that. From hand tools and generators, to air ... Read more

Mission: Our mission at Harbor Freight Tools is to deliver value to the hardworking by providing high quality tools at the lowest prices.

Company Updates

  • Congratulations to the Store Team in Des Moines, IA who recently joined the Harbor Freight Family! Learn more about our growth, career opportunities, and awesome associates: http://glassdoor.com/slink.htm?key=vQuSS

    —6 days ago
    Harbor Freight Tool Careers

    Harbor Freight Tools believes in supporting the communities where we live and work through monetary donations, our tools and through company-sponsored volunteer efforts led by our awesome Harbor Freight associates.

  • What are you grateful for? Maru Statton our Sr. Manager of Engineering and Transition in Supply Chain has a personal story of what she’s most grateful for: "Life is good. Life is not easy. I am grateful for all of the opportunities that I have had in my life and accept the challenges that those opportunities came with. I was fortunate to have the opportunity to come to the USA and study at Cal Poly Pomona. It was there that I met my wonderful husband David with whom I was blessed to have two amazing children. Nevertheless with family, friends and faith I was able to succeed and grow in this crazy roller coaster we call life in spite of the loss of my husband to cancer three years ago. I am now thankful for this new opportunity at HFT where I can implement productivity improvements utilizing the experience that I have garnished over the years.

    Learn more about our Core Values and open positions at http://glassdoor.com/slink.htm?key=vQuSx

    —6 days ago
    Harbor Freight Tool Careers

    Harbor Freight Tools believes in supporting the communities where we live and work through monetary donations, our tools and through company-sponsored volunteer efforts led by our awesome Harbor Freight associates.

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Harbor Freight Tools Video

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Harbor Freight Tools – Why Work For Us?


Team Harbor Freight Tools

WHAT WE BELIEVE AND WHY WE ARE DIFFERENT

Harbor Freight Tools isn’t your typical retailer. We believe that our People, Products and Principles are what make us special and unique and we are committed to providing hard-working people with great quality tools at the lowest prices.

OURCORE PRINCIPLES

Excellence in Execution – We succeed by staying focused, getting things done and sweating the details.
Continuous Improvement – We constantly strive to improve.
Collaboration – We find solutions as a team.
Doing the Right Thing – We treat everyone fairly, reasonably and with respect.
Humility – We keep our egos in check.
Frugality – We spend every dollar wisely.
Community – We believe in giving back. 


Community Involvement at Harbor Freight Tools

Harbor Freight Tools believes in supporting the communities where we live and work through monetary donations, our tools and through company-sponsored volunteer efforts led by our awesome Harbor Freight associates.

https://www.harborfreightdonations.com/ 



Associate Relief Fund Annual Fundraiser

The Harbor Freight Tools Associate Emergency Relief Fund is a charitable organization providing emergency assistance to associates of HFT and their families who require financial assistance due to a catastrophic event or a personal crisis. 

Harbor Freight made an initial contribution to open the Fund and currently matches associate contributions on a two-for-one dollar basis.  One of Harbor Freight's core principles is “Community,” which means that we believe in giving back, and that is why we encourage each of our associates to give what they can to help those in need. 

Team Harbor Freight Tools

“…the recognition that all positions get for their accomplishments creates an incredible working environment where associates of all positions can continue to grow!”  

Kellie Baldonado,  Store Manager


“The recognition coupled with the ability to grow as a leader with new stores opening all over the country, I go to work with an excitement I have never felt before. I can't wait to see what's in store for me next!.”  

Jess Dixon, Store Manager    


"I have always felt that what I do in the company has been recognized and appreciated.”  

Sandy Alpaugh,  Store Manager 


“Our leaders are genuine, they care about our team, they care about the development and encouragement of everyone around them and I wake up every day and I can’t believe my luck that I get to work at a place like this.”   


Deb Miller, District Manager


 “Harbor Freight is a great place to work because it is a company consistently trying to do the right thing whether it’s competitive market wages, better pathways to promotion, or a great customer experience.”  

Fred Bartel,  Store Manager    


 "We always do the right thing - whether it's maintaining our insurance premiums and keeping the coverage up or closing our stores early or doing the right thing in bonuses.”  

Darlene Walsh,  District Manager     

Team Harbor Freight Tools
Diversity & Inclusion at Harbor Freight Tools

Harbor Freight Tools is committed to invest in and build "best practices" in everything from retail to inventory, Ecommerce, technology and  our associates and their growth and development. 

Harbor Freight Tools Reviews

3.2
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Approve of CEO
Harbor Freight Tools CEO Eric Smidt
Eric Smidt
553 Ratings
  • Helpful (3)

    "Happy Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager
    Current Employee - Sales Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Harbor Freight Tools full-time (More than 3 years)

    Pros

    Great benefits. Fun fast paced environment. Paid holidays. Sick time and vacation time accrue quickly. Promote from inside the company.

    Cons

    Bad hours. Upper management is very negative to employees "below them". No positive reinforcement for hard work. Unrealistic expectations for LOD program.

    Advice to Management

    The LOD program needs to be structured better. I feel that it can actually inhibit customer service because you must be out on the floor at all times which makes it hard to give individual customer service. IE: Checking in the warehouse for an item or actually pulling the item yourself for the customer so there is little wait.

See All 1,069 Reviews

Harbor Freight Tools Photos

Harbor Freight Tools photo of: Team Harbor Freight
Harbor Freight Tools photo of: Team Retail
Harbor Freight Tools photo of: Team Logistics
Harbor Freight Tools photo of: Team Logistics
Harbor Freight Tools photo of: Team Corporate
Harbor Freight Tools photo of: Team Corporate
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Harbor Freight Tools Interviews

Experience

Experience
56%
21%
21%

Getting an Interview

Getting an Interview
63%
11%
9%
7
5
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0

Difficulty

2.0
Average

Difficulty

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  1. Featured Interview

    Helpful (3)  

    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 5+ weeks. I interviewed at Harbor Freight Tools (Pittsburgh, PA) in September 2016.

    Interview

    As an older, more experienced job applicant I had applied for a Sales Associate position with HFT. Within one week I was asked to come in for an interview. When I interview, I am always well groomed, wearing a suit regardless of the position and act in the highest capacity for a prospective candidate. I prepare for the interview by researching the Company, having a list of potential questions to ask the Interviewer, a well thought out "Tell me about yourself" reply, why are you making this employment change, etc.. During the interview, I was informed the position I applied for was only part-time, as they try to promote from within. The Store Manager and I spoke about my experiences, strengths, and hope for a career with HFT. Based on our conversation I was offered a higher paying and more substantial leadership opportunity as a Logistics Senior Associate with the opportunity to transfer to a new store opening soon less than 2 miles from my house. The interview took approximately 1 hour after which he submitted my info for a background check. Due to the District Manager being out of the country for 2 weeks was the hold-up for an offer. In the meantime, the Store Manager and I had several very encouraging phone conversations. I received my offer and within 15 minutes the Store Manager had called to check if I had received the email offer. He exclaimed to me the advancement opportunities were abundant. I will be starting my NEW Career with HFT next week!!!

    Interview Questions

    • How to handle a dissatisfied customer.   2 Answers

    Negotiation

    I was able to negotiate a higher position and pay.

See All 231 Interviews

Harbor Freight Tools Awards & Accolades

  • LAUSD Adult Schools Recognition, Los Angeles Unified School District (LAUSD), 2013

Work at Harbor Freight Tools? Share Your Experiences

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