Working at Harbor Freight Tools | Glassdoor

Harbor Freight Tools Overview

Calabasas, CA
10000+ employees
Company - Private
Home Centers & Hardware Stores
$2 to $5 billion (USD) per year
In 1977, when Harbor Freight Tools was started as a small family-owned business, we made a commitment to provide working people with great quality tools at the lowest prices. And for over 40 years, Harbor Freight Tools has done just that. From hand tools and generators, to air ... Read more

Mission: Our mission at Harbor Freight Tools is to deliver value to the hardworking by providing high quality tools at the lowest prices.

Company Updates

  • Interested in extraordinary opportunities? Check out our NEW job map! Adding new career opportunities daily, so check back frequently.

  • Congratulations to all the recipients of the Silver Hammer Awards this year, including our Managers and Associates in retail who were honored at our National Retail Meeting! Our team had the pleasure of recognizing the accomplishments of our hardworking team members who embody our Core Values every day. We also heard from our company Founder Eric and Chief Administrative Officer Allan today to celebrate our growth, reflect on our history, and look forward to Harbor Freight’s future. We are humbled to be a part of an organization that cares about its people, community, and doing the right thing.

See AllSee All

Harbor Freight Tools Video

Provided by employer [?]


Harbor Freight Tools – Why Work For Us?


Harbor Freight Tools isn’t your typical retailer. We believe that our People, Products and Principles are what make us special and unique and we are committed to providing hard-working people with great quality tools at the lowest prices.


Excellence in Execution – We succeed by staying focused, getting things done and sweating the details.
Continuous Improvement – We constantly strive to improve.
Collaboration – We find solutions as a team.
Doing the Right Thing – We treat everyone fairly, reasonably and with respect.
Humility – We keep our egos in check.
Frugality – We spend every dollar wisely.
Community – We believe in giving back.

Harbor Freight Tools believes in supporting the communities where we live and work through monetary donations, our tools and through company-sponsored volunteer efforts led by our awesome Harbor Freight associates.

The Harbor Freight Tools Associate Emergency Relief Fund is a charitable organization providing emergency assistance to associates of HFT and their families who require financial assistance due to a catastrophic event or a personal crisis.

Harbor Freight made an initial contribution to open the Fund and currently matches associate contributions on a two-for-one dollar basis. One of Harbor Freight's core principles is “Community,” which means that we believe in giving back, and that is why we encourage each of our associates to give what they can to help those in need.

“…the recognition that all positions get for their accomplishments creates an incredible working environment where associates of all positions can continue to grow!”

Kellie Baldonado, Store Manager

“The recognition coupled with the ability to grow as a leader with new stores opening all over the country, I go to work with an excitement I have never felt before. I can't wait to see what's in store for me next!.”

Jess Dixon, Store Manager

"I have always felt that what I do in the company has been recognized and appreciated.”

Sandy Alpaugh, Store Manager

“Our leaders are genuine, they care about our team, they care about the development and encouragement of everyone around them and I wake up every day and I can’t believe my luck that I get to work at a place like this.”

Deb Miller, District Manager

“Harbor Freight is a great place to work because it is a company consistently trying to do the right thing whether it’s competitive market wages, better pathways to promotion, or a great customer experience.”

Fred Bartel, Store Manager

"We always do the right thing - whether it's maintaining our insurance premiums and keeping the coverage up or closing our stores early or doing the right thing in bonuses.”

Darlene Walsh, District Manager

Harbor Freight Tools is committed to invest in and build "best practices" in everything from retail to inventory, Ecommerce, technology and our associates and their growth and development.

Harbor Freight Tools Reviews

Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Harbor Freight Tools CEO Eric Smidt
Eric Smidt
696 Ratings
  • Featured Review

    Helpful (1)

    "Logistics supervisor"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Logistics Supervisor in Pensacola, FL
    Current Employee - Logistics Supervisor in Pensacola, FL
    Neutral Outlook
    Approves of CEO

    I have been working at Harbor Freight Tools full-time (Less than a year)


    Harbor Freight is growing fast. There is so much opportunity to move up in this company and rapidly at that. Great benefits with price match and the quality of management is good as well.


    I haven't found one yet other than not being taught fast enough.

    Advice to Management

    Keep it up. Not everyone is the same so timeline you may think they should be on may be to slow for them.

See All 1,301 Reviews

Harbor Freight Tools Photos

Harbor Freight Tools photo of: Team Harbor Freight
Harbor Freight Tools photo of: Team Retail
Harbor Freight Tools photo of: Team Logistics
Harbor Freight Tools photo of: Team Logistics
Harbor Freight Tools photo of: Helping our communities
Harbor Freight Tools photo of: Thanks to our customers!
See All PhotosSee All

Harbor Freight Tools Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview

    Helpful (8)  

    Accepted Offer
    Positive Experience
    Easy Interview


    I applied online. The process took 5+ weeks. I interviewed at Harbor Freight Tools (Pittsburgh, PA) in September 2016.


    As an older, more experienced job applicant I had applied for a Sales Associate position with HFT. Within one week I was asked to come in for an interview. When I interview, I am always well groomed, wearing a suit regardless of the position and act in the highest capacity for a prospective candidate. I prepare for the interview by researching the Company, having a list of potential questions to ask the Interviewer, a well thought out "Tell me about yourself" reply, why are you making this employment change, etc.. During the interview, I was informed the position I applied for was only part-time, as they try to promote from within. The Store Manager and I spoke about my experiences, strengths, and hope for a career with HFT. Based on our conversation I was offered a higher paying and more substantial leadership opportunity as a Logistics Senior Associate with the opportunity to transfer to a new store opening soon less than 2 miles from my house. The interview took approximately 1 hour after which he submitted my info for a background check. Due to the District Manager being out of the country for 2 weeks was the hold-up for an offer. In the meantime, the Store Manager and I had several very encouraging phone conversations. I received my offer and within 15 minutes the Store Manager had called to check if I had received the email offer. He exclaimed to me the advancement opportunities were abundant. I will be starting my NEW Career with HFT next week!!!

    Interview Questions

    • How to handle a dissatisfied customer.   4 Answers


    I was able to negotiate a higher position and pay.

See All 267 Interviews

Harbor Freight Tools Awards & Accolades

  • LAUSD Adult Schools Recognition, Los Angeles Unified School District (LAUSD), 2013

Work at Harbor Freight Tools? Share Your Experiences

Harbor Freight Tools
  • Star
  • Star
  • Star
  • Star
  • Star
Click to Rate