Working at Harrods | Glassdoor

Harrods Overview

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London, England (UK)
1001 to 5000 employees
1834
Company - Private
Retail
$500 million to $1 billion (USD) per year
Selfridges, Harvey Nichols, London Luxury

Harrods Reviews

3.9
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Approve of CEO
Harrods Managing Director Michael Ward
Michael Ward
143 Ratings
  • "good but expensive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Harrods full-time

    Pros

    great name to have on cv and nice work environment

    Cons

    basic pay is not enough due to travel expenses etc

See All 363 Reviews

Harrods Photos

Harrods photo of: "We are delighted to be named as the top ranking retailer in Glassdoor’s list of the UK’s Best Places to Work 2017" - Managing Director, Michael Ward
Harrods photo of: Our HR Secondees on the first day in the programme
Harrods photo of: Harrods offers a personal shopping service 'By Appointment' which involves professional shoppers picking out the latest collections to suit their clients tastes.
Harrods photo of: General Sales Manager Louise Powell speaking at Harrods Careers Week
Harrods photo of: Head of Employee Engagement Niall Ryan-Jones speaking to managers about how to keep staff engaged in their roles.
Harrods photo of: HR Director Sarah Andrews speaking at the Your Voice Summit
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Harrods Interviews

Experience

Experience
64%
19%
16%

Getting an Interview

Getting an Interview
87%
5%
3%
2
1
0

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1. Helpful (27)  

    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Harrods.

    Interview

    There is an initial phone conversation and then you are called to attend the assessment centre. This will be a group interview of max. 15 people and will last approximately one hour.
    If successful after a telephone/video interview, you may be asked to meet with one of our recruiters. This will be a face-to-face interview lasting approximately 45 minutes.If successful after an assessment centre or resourcing interview, you will be invited to a line manager interview. This will be a face-to-face interview with a hiring manager lasting approximately 45 minutes.

    Interview Questions

    • How do you imagine your working day would be?   1 Answer
See All 168 Interviews

Company Updates

  • To celebrate International Charity Day, we reached out to our Retail Director, Laura Brown to reflect on some of Harrods’ Charity work in 2017. #BeHarrods

  • Congratulations to those selected as Lead Service Ambassadors. Our LSA’s are great examples of customer service and engage in exciting initiatives to help drive our levels of customer service forwards. #BeHarrods.

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Harrods Awards & Accolades

  • Top Employers United Kingdom Certification, Top Employers Institute, 2015
  • Britains Top Employers, Top Employers Institute, 2014
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