I have been working at Hastings Direct full-time
Hastings is growing rapidly which means there are lots of opportunities to get involved and contribute. Because we've grown from a small company to a large one so quickly, there's still a really friendly feel all over the offices, despite our size, and everyone always launches themselves at a challenge.
There's lots of company events all year long and you can see the sea from the Bexhill office windows!
Sometimes the business growth can be in a lot of directions at once and keeping up isn't easy with so many plans on the go, in separate business areas.
Advice to Management
Clearer plans, vocalised across business areas and less people 'doing their own thing'.
Create more formalised opportunities for junior employees to develop skills and qualifications outside of the contact centre environment.
I applied online. I interviewed at Hastings Direct (Leicester, England (UK)).
A small group of were shown a presentation on the company and tour of building ,spent 15 mins watching advisor so you could see some of the enquiries handled.
Then indiviually given time to prepare for a role play.
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