Working at Hastings Mutual | Glassdoor

Hastings Mutual Overview

Hastings, MI
201 to 500 employees
Company - Private
Insurance Carriers
$100 to $500 million (USD) per year
Hastings Mutual is committed to offering top quality commercial, farm, and personal insurance products to our customers through a network of independent agents who are experts in their field. In addition, our talented employees are committed to providing excellent service to our ... Read more

Mission: Our mission is to provide insurance products and services at fair prices while maintaining the financial soundness of the company through prudent management. Our mission, guided by the highest ethical standards, is to maintain a growing organization that serves the interests of ... Read more

Company Updates

  • We will do our part to do better.

  • We know we have the best and brightest employees, this just confirms it. We're proud to be named one of "West Michigan's Best and Brightest Companies to Work For" for the ninth consecutive year!

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Hastings Mutual – Why Work With Us?

Providing Peace of Mind So You Can Enjoy the Things You Love.

From our humble roots in 1885 providing coverage for windstorm damage, Hastings Mutual has evolved into a leading regional property and casualty insurance carrier, offering innovative products for businesses, farm owners, and individuals. We work with customers in six Midwestern states (Illinois, Indiana, Iowa, Michigan, Ohio, and Wisconsin). Hastings Mutual is known for its financial strength, high ethical standards, and a culture of service and responsiveness.

Core to our ongoing success is our employees. Whether at the corporate offices in Hastings, Michigan, information technology office in Alpharetta, Georgia to our remote team members throughout the Midwest, Hastings Mutual is made up of talented professionals across multiple divisions and functional areas. Our commitment to our employees and work culture has been confirmed with our inclusion in the “Best and Brightest Companies to Work for in West Michigan” each year since 2011.

Hastings Mutual offers a friendly, family-like environment that values transparency and approachability. We recognize the hard work of our employees with many benefits, including fully paid certification training, a cafeteria and fitness center at our corporate offices, ongoing professional development opportunities, and financial stability backed by our “A” rating from A.M. Best. We also have a long-term commitment to the communities in which we live and work, either through partnerships with local charitable organizations or through our own Hastings Mutual Charitable Foundation.

At Hastings Mutual, we’re always looking for professionals of all experience and education levels to help us continue our more than 130-year history of successful, stable growth.

Proud Legacy. Strong Future.

On April 5, 1885 the Michigan Mutual Tornado, Cyclone and Windstorm Company was founded by Daniel Webster (D.W.) Rogers. Today, we are an award-winning, quality organization with financial stability equaled by few in the industry. 

In 1880, and again in 1882, tornadoes tore through parts of the small community of Hastings, Michigan, destroying over $225,000 worth of property. At the time, this amount was nearly 500 times the cost of a new home. D.W. Rogers, a local farmer, took action. At his request, his brother, state legislator Jeremiah Rogers, sponsored a bill legalizing the formation of windstorm insurance companies in Michigan, which became law in February of 1885.

On April 5, 1885, the Hastings-based Michigan Mutual Tornado, Cyclone and Windstorm Insurance Company was incorporated. By 1908, "The Windstorm Company" had grown from 160 to 43,000 policyholders, sharing $74,000,000 of insurance in force. At the end of 1925 the company was the second largest mutual windstorm insurance company in the world. Prosperity continued through the 1930's, 40's and 50's, even during the Great Depression.

On January 15, 1959, "The Windstorm Company" formally reorganized as a general, non-assessable mutual known as Hastings Mutual Insurance Company. We remain committed to technological advances, innovative products and the independent agency system, with over 900 agencies servicing Michigan, Wisconsin, Iowa, Illinois, Indiana and Ohio.

For well over 100 years, Hastings Mutual Insurance Company has built an outstanding reputation based on quality customer service and needed insurance products, backed by sound company finances. We are indeed proud of our past and look forward to a progressive future.

 Our Hiring Process 

  1. Found the perfect opportunity with us? The first step is to apply through our website. Please provide your resumé and professional references when prompted. 
  2. After your application is received, the hiring team will review your background.
  3. If there is a potential fit, you'll receive an invite for an initial phone interview with a member of our human resources team, where you'll share your background in detail and have any questions answered.
  4. If you move forward in the interview process, you'll visit our corporate offices in Hastings, Michigan. This visit will include meeting with the hiring manager and often peers from the position's functional area. Typically, on-site interviews last 2 to 5 hours.
  5. After we've completed all the interviews, the hiring team will meet to select the best-suited candidate and develop an employment offer.
  6. Once the decision is made, human resources will call you to make a verbal employment offer. Upon acceptance, together we'll determine a start date and conduct a standard background check with a drug screen. You'll receive more information on your first day, too, all to prepare for a successful career with Hastings Mutual!

Frequently Asked Questions

Do I need a resumé to apply for a position?

While not required, we encourage attaching a detailed, up-to-date resumé to your application, highlighting your background and qualifications.

How long does the process take?

We're committed to bringing strong talent to Hastings Mutual, so we take time to review, screen, and interview applicants. As we may be meeting with multiple candidates, some decisions take longer than others. A member of our human resources team will be sure to keep you as up-to-date as possible, so you're aware of your status.

When are interviews conducted?

Our office hours are 8:00 a.m. to 4:30 p.m. Eastern Time, Monday through Friday. If you need an interview slightly before or after those hours, just let us know- we can be flexible!

I applied for a position but haven't gotten a request for an initial interview yet.

Each application is reviewed after it is received. You'll receive an invite for an initial discussion if your qualifications, relevant experiences, and expectations are in-line with the role.

Do I need to cover the expense of travel arrangements to Hastings for my on-site interviews?

Hastings Mutual will arrange and cover the costs related to extensive travel for candidates invited to our offices, including meals and hotel accommodations. For candidates who reside out-of-state or a significant distance from Hastings, your airfare, rental car, or mileage expenses are also covered.   

Great People and Opportunities Since 1885.

The success of Hastings Mutual is a result of the approximately 450 individuals across our business who bring experience and dedication every day. Regardless of the role or department, our business is a collaborative one, where every employee’s contributions are both valued and rewarded.

Some key areas of our business include:

Administrative Support

Our Corporate Services, Processing and Support Services teams are responsible for the often-complex communication and documentation management needs of our business. Roles within these areas are typically entry-level in nature and are great “first-step” positions into a progressive career with our company.

Sample Roles: Data Processor, Support Services Processor


One of our largest divisions, the Claim team at Hastings Mutual ensures that every claim filed by a policyholder, no matter how big or small, is handled as effectively and efficiently as possible. Claim team members also see that Hastings Mutual is issuing payments within policy guidelines and work to identify process improvements and enhancements. Members across the Claim division work closely with both our agency force and policyholders. Other areas of the Claim division include key insurance areas such as Actuarial Services and Product Development.

Sample Roles: Actuarial Analyst, Agency Payment Representative, Claim Representative, Senior Property Representative, Product Manager

Information Technology

The Information Technology (IT) division is responsible for the management and deployment of our computer hardware, software, and insurance management applications, such as Guidewire and OnBase. Our IT team works to deliver tools and resources for not only Hastings Mutual employees, but to our agents and policyholders in addition to ensuring that our company’s data and network infrastructure is secure from breeches or fraudulent activity.

Sample Roles: Application Development Manager, Configuration Developer, Integration Developer, Web Developer, PC Support Technician

Insurance Operations

Insurance Operations is responsible for the Underwriting activities across all lines of our business. Whether at the corporate office or in the field, members of the Insurance Operations team work with agencies and policyholders in evaluating liabilities, risks and coverages to deliver competitive premium pricing. Likewise, our Loss Control team works not only to evaluate risks, but delivers expert consultation on safety and loss prevention. The Insurance Operations team is pivotal in delivering and maintaining our strong financial stability.

Sample Roles: Commercial Field Specialist, Loss Control Consultant, Senior Underwriter


The Marketing division at Hastings Mutual works to engage our agency force while identifying new agents and growth opportunities across our six-state territory. Whether from our corporate offices or in the field, Marketing team members are often the first point of contact for our valued agents. The Marketing team also manages Hastings Mutual Social Media, Print Production and Website Content initiatives to deliver our brand message and mission.

Sample Roles: Graphic Designer, Regional Marketing Manager, Territory Manager

Other Areas

Looking for opportunities within Accounting, Customer Service, Finance or Human Resources? Don't worry, these teams regularly have opportunities within their areas as well.

Ready to join the Hastings Mutual team? Apply Today.

Hastings Mutual Reviews

  • "Great Place to Work!"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I have been working at Hastings Mutual full-time (Less than a year)


    I feel extremely grateful to have had the opportunity to work at Hastings Mutual. The connections and friendships made here have helped me grow and succeed professionally and individually. The atmosphere is inviting, positive, and understanding. HMIC offers opportunity for advancement, growth, and further education and is dedicated to helping their employees improve and succeed. I would recommend this company to anyone looking for a great work/life balance, great coworkers, and a great company!


    The parking lot isn't great but I'm lazy.

See All 57 Reviews

Hastings Mutual Photos

Hastings Mutual photo of: Commons Area
Hastings Mutual photo of: DW Windstorm Cafe
Hastings Mutual photo of: Corporate Offices
Hastings Mutual photo of: Board Room
Hastings Mutual photo of: Employee Commons Area
Hastings Mutual photo of: DW Windstorm Cafe
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Hastings Mutual Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview


    Data Processor Interview

    Anonymous Employee in Hastings, MI
    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. The process took 2 weeks. I interviewed at Hastings Mutual (Hastings, MI) in May 2015.


    There was good communication through out the process. The people are all kind and supportive. I really like the job shadow opportunity. I was able to sit with a team member and see what I would be doing, and get a feel for the environment. I was encouraged to ask any questions I liked!

    Interview Questions

    • What would your co-workers tell us about you?   1 Answer
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Hastings Mutual Awards & Accolades

  • West Michigan's Best and Brightest Companies to Work For, Best and Brightest, 2019
  • 101 Best and Brightest Companies to Work For in West Michigan, National Association for Business Resources (NABR), 2011
  • 101 Best and Brightest Companies to Work For in West Michigan, National Association for Business Resources (NABR), 2012
  • 101 Best and Brightest Companies to Work For in West Michigan, National Association for Business Resources (NABR), 2013
  • 101 Best and Brightest Companies to Work For in West Michigan, National Association for Business Resources (NABR), 2014
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Pledges & Certifications

Pay Equality Pledge

Committed to paying equitably for equal work & experience

Pledge to Thrive

Taking steps to prioritize employee well-being

Veteran Hiring Commitment

Committed to helping America's military veterans find work

First Job Programs

Maintain entry-level hiring and career development programs to give people career starts

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