Working at Hayneedle | Glassdoor

Hayneedle Overview

Omaha, NE
501 to 1000 employees
Subsidiary or Business Segment
$500 million to $1 billion (USD) per year
Ask Hayneedle employees how they feel about the company and one another, and you're likely to hear words such as "energetic, "empowered", "growing" and ... Read more

Mission: To provide unbeatable value on everything people could want to create a home they love.
We foster a culture of integrity, innovation, collaborative relationships, and accountability for our team, which informs everything we do for our customers.

Hayneedle – Why Work For Us?

About Our Company

What started in 2002 as has evolved into who we are today: Hayneedle, a leading online home furnishings and décor retailer that includes the world’s largest outdoor living selection.

Omaha, Neb., is the home of Hayneedle’s corporate headquarters, along with its own photography studio and customer care center. With state-of-the-art fulfillment centers located in California and Ohio, Hayneedle delivers millions of products and over 3,000 brands – including our own in-house brands that feature designer looks at a fraction of the cost.

In addition to incredible selection and unbeatable value, Hayneedle’s top-rated in-house customer care center provides personal attention to each customer – whether it’s by way of in-depth product information or entire space solutions.

In 2016 Hayneedle was acquired by ─ a next-generation ecommerce marketplace dedicated to saving shoppers more money. The synergy of this acquisition is creating record growth and expansion of the Hayneedle brand. Now more than ever before, people are discovering that is their go-to for furniture, décor, exclusive designs, and more for every space, style, and budget.

What We Love About Hayneedle

  • Competitive benefits package
  • 401k match
  • Bonus / incentive potential
  • Paid time off
  • Casual dress code
  • Summer hours
  • Employee discount
  • Transparent, open communication
  • Cross-functional growth
  • Philanthropic events
  • Fitness expense reimbursement
  • Family-friendly activities
  • Wellness program / health fairs
  • Weekly meditation class
  • Employee Assistance Program
  • Development and ongoing training
  • Lunch & Learn sessions
  • Regular all-company meetings that include frosted cookies (average total number of cookies consumed per year: 4,000+)
  • Random Dilly Bar days (average total number of Dilly Bars consumed per year: 5,000)

Life at Hayneedle

Visit Hayneedle on any given day, and you’ll see it: people who love their jobs. With a casual environment and open communication, Hayneedle focuses on our team’s strengths. We encourage career development – and having fun.

At our core, this is what we believe is important:

Integrity that includes

  • Authenticity
  • Honesty
  • Ethics

Relationships that are

  • Respectful
  • Supportive
  • Collaborative

Innovation encompassing

  • Differentiation
  • Transformation
  • Creativity

Accountability by way of

  • Ownership
  • Execution
  • Pride

Why We’re Proud

At the Customer Care Center, we provide a positive shopping experience every step of the way – we’re enthusiastic, friendly, and always willing to assist our customers. If you want to work in a casual atmosphere with opportunity for advancement and potential to work from home, Hayneedle is the place for you. Apply today!

Positions Include

  • Customer Care Specialist
  • Customer Care Email Specialist
  • Work at Home Online Retail Specialist

Hayneedle Reviews

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Jon Barker
40 Ratings
  • Featured Review


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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Omaha, NE
    Current Employee - Anonymous Employee in Omaha, NE
    Negative Outlook
    Approves of CEO

    I have been working at Hayneedle (More than a year)


    Hayneedle has a great culture. It's a positive place to work. The company is growing and it's an exciting time to work there. In years to come, I think people will look back at Hayneedle and wish they would've joined the team at this pivotal time.


    I think the positives outweigh the negatives. I'm looking forward to seeing what changes take place to the benefits in coming months.

See All 118 Reviews

Hayneedle Interviews



Getting an Interview

Getting an Interview




  1. Helpful (1)  

    Customer Experience Email Specialist Interview

    Anonymous Employee in Omaha, NE
    Accepted Offer
    Positive Experience
    Average Interview


    I applied through an employee referral. The process took 2 weeks. I interviewed at Hayneedle (Omaha, NE) in August 2016.


    Before receiving the invite to go for an interview, I had to do three (3) online assessments (one math, one English grammar, and one misc.). Once I got confirmation that I 'passed' the tests, I got a call saying to come down for an interview. I didn't actually have to schedule the interview, they just said to come down between certain times of the day, Monday through Friday.

    Interview Questions

    • What is an example where you went above and beyond for a customer?   Answer Question
    • What is an example of a time you messed up (at work) but owned up to your mistake?   Answer Question
See All 24 Interviews

Hayneedle Awards & Accolades

  • Hot 100 E-Retailers, Internet Retailer, 2013
  • Top 500 List (4th Largest Home Furnishings Retailer), Internet Retailer, 2013
  • Top 100 E-Retail Satisfaction Index, Foresee, 2012
  • Excellence in Business Award, Greater Omaha Chamber of Commerce, 2008
  • Excellence in Business Award, Greater Omaha Chamber of Commerce, 2007
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Hayneedle Locations

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