Mission: Unleash data as a catalyst for massive, sustained improvement in healthcare outcomes
* Provide insight-producing data, analytics and decision support technology
* Deliver proven analytics services and improvement expertise
* Be the best place to work
We’ve figured out how to use analytics, best practices, and adoption services to improve outcomes
Health Catalyst was formed by a group of healthcare veterans with vast data warehousing, analytics and outcomes improvement experience. Early on, they saw where the healthcare industry needed to go. They built their own data warehouse, but realized it wasn’t sufficient to create the kind of fundamental improvement in outcomes that healthcare required. They soon realized they needed a multi-faceted approach combining technology, processes and people to achieve sustained outcomes improvement. After repeated experiences, they finally developed a three-pronged approach to improving outcomes: analytics, best practices, and a set of adoption processes. All three elements were necessary. If any were missing, sustainable outcomes became elusive. This approach was developed and fine-tuned within a large health system. After time, it became so successful that they decided to develop a solution that could be adapted to all types and sizes of healthcare organizations.
First, they commercialized their unique, healthcare-specific technology by introducing what is now called the Health Catalyst Late-Binding ™ Data Warehouse architecture. This platform is agile, flexible, and can be implemented in a matter of weeks compared to the months or years required by traditional data warehouses.
Second, they built a new series of analytics applications that included clinical and operational best practices gleaned from a combination of national and locally tuned sources. .They built these applications in a way that helped clinical teams significantly accelerate the outcomes improvement process by identifying the most common best practices and typical interventions for a specific clinical, financial, or operational process, while building flexibility into the applications to allow local health system data to tailor the solution to their needs.
Third, they developed a set of organizational adoption services and training, based on their years of experience, to help organizations accelerate their ability to prioritize, promote, educate, and scale outcomes improvement success across the system, as well as avoid many common, time-consuming pitfalls.
Finally, they started working with health systems of all sizes to improve outcomes. From large integrated delivery networks to academic medical centers to physician groups to community hospitals, the three elements of analytics, best practices, and organizational adoption proved successful. While each organization had specific needs that required adaption, the flexible Health Catalyst approach allowed it to grow and improve with each client.
And the results? We’ve now grown from a handful of employees to almost 400 team members. We’ve seen everyone from hospital administrators to doctors get excited about having near real-time access to a single source of truth. We’ve seen faces light up as they move beyond when the reports will come to what the reports reveal. And we’ve seen their passion when they learn how to use data to improve care. That drive to do right by the patients and the payers, to deliver the right treatment at the right time, is their passion. And their passion is our passion.
Health Catalyst’s Cultural Attributes: Smart, Hardworking and Humble
When we were first forming Health Catalyst, we got some good advice: make a list of beliefs and values we didn’t want to change. That list translates today into the Health Catalyst culture:
We hire people who are smart, who love to learn and pick up new skills quickly, independently and with little direction. We don’t have to reinvent the wheel with each solution we develop, but we also know that an off-the-shelf wheel won’t be the perfect fit every time. So we encourage our people to actively find and pursue innovative solutions that truly solve the problem … and more.
Our people are hardworking
Each time we work with a new client, we start by setting a deadline for implementing our platform, and we stick to it until the job is done. Sometimes this means doing more than we were contracted for – and that’s fine. Our team members are willing to do what it takes to get the job done right so that every customer succeeds.
Our people are humble
We give credit where it’s due. And often the credit for a really amazing idea goes to our clients and team members. Our company was built on humility. We appreciate praise and accolades but we never want these wins to blind us to the fact that our own success comes from everyone around us. Without them, we wouldn’t be where we are today.
Gallup Great Workplace Award: Two-time winner(2016 & 2017)
Best Places to Work: Small & Medium Companies: Ranked #11 (2017), #7 (2016)
Inc. Magazine Best Workplaces of 2017
Sponsor: Inc. Magazine
Modern Healthcare Best Places to Work in Healthcare: Five-time winner (2013-2017)
Sponsor: Modern Healthcare
Highest Rated CEOs at Small and Medium Businesses: Ranked #9 (2017)
Best Small & Medium Workplaces in Technology: Ranked #9 (2017)
Sponsor: Great Place to Work
Fast 50: Ranked #8 (2017)
Sponsor: Utah Business Magazine
Top Workplaces: Ranked #6 midsize business (2017)
Sponsor: Salt Lake Tribune
Best Companies to Work For
Sponsor: Utah Business Magazine
I have been working at Health Catalyst full-time (Less than a year)
This is going to be a long list folks. The company itself is so transparent with all that goes on at the highest levels of the organization that I can tell you, the reader, that this review will be read, pondered, and acted upon by the leadership team and the entire company. I know what some of you are thinking (especially if you're in or have been in this situation) - oh my goodness, I couldn't do that - what if they find out who wrote it?
I'm here to tell you, that's exactly the best part of the organization. It's not punitive. It's not a witch hunt. It's not trying to find out who's dissatisfied and quietly showing them the door. It's honest-to-goodness willingness to listen, learn, and grow.
If you're looking for a home where you can make the best of your skills and surround yourself with people who are smart, humble, and hard working - come on over, because we welcome you and your talents with open arms!
The compensation, benefits, and perks are top notch for the industry. The people are absolutely fantastic and always willing to help. There is a generous education allowance to use in the way that you deem fit (formal courses, online courses, professional conferences, certifications, etc.) to continue to build up your individual skill set in support of the organization.
The experience as a remote employee has also been fantastic. I never feel alone. We have a large variety of methods of communication and the organization as a whole does just as much to appreciate us as they do to the folks that do office in SLC.
Our tools are constantly evolving to meet the client and developer needs. I just today heard that a sorely needed feature in one of our products will be launched within the next couple of months. I love to help promote the use of the tools when I know for a fact that input is wanted and that input is actually used!
I would say the biggest issue that I have simply revolves around how much we've grown in such a short amount of time. Being a new employee in Professional Services has been tough and would have been impossible without my amazing team. There's SO MUCH information out there in various tools that there's just no way a person can understand where to go and possibly consume it all. A lot of relevant information is buried under irrelevant information. New tools come out, are exciting for a bit, then die away.
The second largest issue in my mind is that the goals and desires of the Professional Services organization do not jive AT ALL with the goals and desires of my particular client. Now, I know that I have tunnel vision and that I haven't had enough experience with any other clients yet - I'm sure that with more time and exposure, more insights will occur. But I really feel like the work that I'm doing for my client has no relation to the goals of the overall organization.
Here's the thing though - I know that improvement to these areas are in the works. It takes time to think through the best ways to deal with these issues and I have faith that the time will come where these cons won't be listed here anymore and new cons will take their place.
Advice to Management
Please continue to be transparent. Please continue to help us make organization changes that lead to better outcomes for our clients and ourselves.
But mostly, please continue to invest in us the employees. I've watched these folks make miracles happen for you to help you achieve your goals and dreams. Putting your employees first is what allows us to be great - I sincerely and deeply hope that will always continue going forward.
I applied online. The process took a week. I interviewed at Health Catalyst (Salt Lake City, UT) in May 2016.
They sent a take home assessment to be completed in a week specifically in ASP.NET although I have no ASP.NET experience in my resume. I learnt ASP.NET and try very hard to complete the assessment test and finished and submitted it on time. They replied after a week that I wasn't selected. When I asked for a feedback on my assessment test they told me that due to an overwhelming response to the position, they didn't even grade my solution.