Working at Health First | Glassdoor

Health First Overview

Rockledge, FL
5001 to 10000 employees
1987
Nonprofit Organization
Health Care
$1 to $2 billion (USD) per year
Health First works to keep Florida's Space Coast denizens in tip-top shape. The not-for-profit health system operates three hospitals in Brevard County, with a fourth under construction. Health First's biggest hospital is Holmes Regional Medical ... Read more

Mission: Our team positively changing the health and well-being of you and your family through excellent and compassionate health care.

Company Updates

  • Join us at our upcoming Interview Day on March 2nd from 1-5pm at Holmes Regional Medical Center! Register today: http://glassdoor.com/slink.htm?key=vQ5Kw

    Register for our Interview Event for our Dietary, Housekeeping and Clinical Transport Departments at HRMC

    Looking for a new Career? Health First is a multi-hospital and outpatient healthcare services network that is hiring skilled healthcare employees for a variety of healthcare jobs.

  • February is #Heart Month! We are offering seminars full of heart health knowledge all month long, on topics that range from treatment to identifying symptoms. Sign up today: http://glassdoor.com/slink.htm?key=vQn2j

    Seminars | Health First Heart & Vascular Services

    Health First's team of Heart & Vascular physicians are all board-certified and offer some of the most leading cardiac treatments available.

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Health First – Why Work For Us?


Our commitment to continuous Quality Improvement has taken the form of rigorous benchmarking. This philosophy has led to a commitment of achieving Accreditation and Certifications to the highest national standards available for our clinical programs. As a result, Health First hospitals and facilities have earned the following distinctions:

Health First Cape Canaveral Hospital

  • Accreditation by The Joint Commission
  • Accredited by ICAEL (International Commission for Accreditation of Echo Laboratories)
  • Certified by the College of American Pathologists (CAP)-Blood Gas Laboratory
  • Designated as a "Baby-Friendly Hospital™" by the World Health Organization/UNICEF (first hospital in the southeastern United States to receive this designation)
  • Florida Governor's Sterling Achievement Award (recognition given to organizations that represent role model practices)
  • "Get with the Guidelines - Stroke" Gold Plus Award from the American Stroke Association
  • Intersocietal Commission for the Accreditation of Vascular Laboratories (ICAVL) Certification
  • Jean Byers Memorial Award for Excellence in Cancer Registration
  • Named one of the "Top 100 Hospitals for Patient Satisfaction" by WomenCertified®
  • Primary Stroke Center Certification by The Joint Commission
  • Women's Diagnostic Center: Accreditation by the American College of Radiology (ACR) for Mammography and Stereotactic Breast Biopsy

Health First Diagnostic Centers

Melbourne: Accreditation by the American College of Radiology (ACR) as a Breast Imaging Center of Excellence (Breast and General Ultrasound, Stereotactic & Ultrasound-guided Breast Biopsy, and Mammography) as well as for CT
Merritt Island: ACR Accreditation for Digital Mammography and CT; Accreditation by ICAEL for Echo-cardiology (International Commission for Accreditation of Echo Laboratories)
Sykes Creek (Merritt Island): ACR Accreditation for MRI
Viera Medical Plaza: ACR Accreditation for Mammography

Health First Health Plans

  • 2013-2014:  Accreditation status of "Excellent" from the National Committee for Quality Assurance (NCQA), an independent, non-profit organization dedicated to improve healthcare quality
  • 2012-2013: MA-PD (Medicare Advantage Medical + Part D) plans ranked #2 in Florida according to NCQA’s Medicare Health Insurance Plan Rankings, 2012-2013.
  • 2012-2013: Group plans ranked #2 in Florida according to NCQA’s Private Health Insurance Plan Rankings, 2012-2013.
  • 2013: Earned 4.5 stars out of 5 Overall Plan Rating from the Centers for Medicare & Medicaid Services (CMS). Plan performance star ratings are assessed each year and may change from one year to the next.

Health First Holmes Regional Medical Center

  • Accreditation by The Joint Commission
  • Accreditation by the American College of Radiology (ACR) in CT, MRI, Nuclear Medicine, PET/CT, and Ultrasound
  • American Association of Cardiovascular and Pulmonary Rehabilitation Accreditation - Pulmonary Rehabilitation Program
  • Certified by the American College of Pathologists (CAP)-Laboratory Services
  • Consumer Choice Award from the National Research Council
  • "Get with the Guidelines-Stroke" Gold Plus Award from the American Stroke Association
  • HRS Certification for Pre-Hospital Care - Health First Holmes Regional Medical Center and First Flight Aeromedical Transport
  • Intersocietal Commission for the Accreditation of Vascular Laboratories (ICAVL) Certification
  • Jean Byers Memorial Award for Excellence in Cancer Registration
  • Level II Trauma Center Certification by Florida's Agency for Health Care Administration
  • National Institution for Occupational Safety and Health Certification - Pulmonary Laboratory
  • Primary Stroke Center Certification by The Joint Commission
  • 2012 TransLife Award of Excellence and Medal of Honor from the US Department of Health & Human Services

Health First Home Care

  • Accreditation by The Joint Commission

Health First Medical Equipment

  • Accreditation by The Joint Commission

Health First Palm Bay Hospital

  • Accreditation by The Joint Commission
  • Accreditation by the American College of Radiology in Ultrasound, Nuclear Medicine, Mammography, Breast Ultrasound, CT, and MRI
  • Accreditation by Centers for Medicare & Medicaid Services Clinical Laboratory Improvement Amendments (CLIA)
  • Accreditation by the College of American Pathologists (CAP)-Laboratory Services
  • Jean Byers Memorial Award for Excellence in Cancer Registration

Health First Physicians Group

  • Certified as Patient-Centered medical Homes (PCMH) through the National Center for Quality Assurance (all Primary Care Physicians practices, with seven (7) practices receiving Level 3 certification, the highest possible award
  • Primary Care Physicians performed highest in Florida for preventive services, including Mammography and Colorectal Cancer Screenings, as well as influenza and pneumococcal vaccinations (EHR 4 Prevention-FMQAI)

Health First Sleep Center

  • American Academy of Sleep Medicine (AASM) Accredited Hospital-based Sleep Center (based at Health First Cape Canaveral Hospital

Health First Viera Hospital

  • Accreditation by The Joint Commission
  • Accreditation by the American College of Radiology in Mammography, Positron Emission Tomography (PET), and CT
  • Certified by the College of American Pathologists (CAP)

Hospice of Health First

  • Accreditation by The Joint Commission

(last updated 10-22-12)

Career Advancement & Endless Opportunities

  • Flexibility in locations and shifts - CAREshift, an online search of open shifts throughout the system
  • Variety of services, nursing fields and specialties
  • Mentorship programs for new-hires
  • Graduate Nurses Program including:
    • Individualized preceptorships
    • Quarterly meetings with Chief Nursing Officer and Leadership team
    • Structured didactic & Educational Assistance bonus
  • Nurse Recognition programs
  • Nursing Committee Opportunities including:
    • Shared Governance Model
    • Nursing Research
    • Nurse Action Team
    • Nursing Recruitment & Retention
  • Yearly Associate Satisfaction Survey
  • Patient Safety & Quality Hotline
  • Employee Retention Hotline
  • Open-door policy for all associates

Health First has a reputation of excellence

  • Over 60 years of dedication to compassionate care
  • Evidence-based practice environment
  • 4 Hospitals, outpatient clinics, physician offices, Hospice, ambulatory surgery center and home care opportunities with more than 6,000 dedicated associates:
    • Cape Canaveral Hosptial (CCH), Cocoa Beach - 150 beds
    • Holmes Regional Medical Center (HRMC), Melbourne - 514 beds
    • Palm Bay  Hospital (PBH), Palm Bay - 152 beds 
    • Viera Hospital, Viera - 84 beds

Competitive Pay

  • Defined Clinical / Career Ladder – RNI, RNII, RNIII
  • National Certification pay
  • Competitive market-driven salaries
  • Per Diem pool
  • Shift Differential Pay for 2nd (10%) & 3rd (27%) shifts
  • Winter Team assignments available
  • Relocation Bonus up to $2,000 for qualified RNs

 

You're invited to join a dynamic group of men, women, and young adults who serve Health First, its hospitals and affiliates, and the community. Our volunteers are men and women of all ages and walks of life. Each volunteer brings his or her own special skills and experience, but shares a common purpose, too. Our volunteers all have in common their own special skills, experience and willingness to help and comfort patients, and provide support to our staff. When you become a volunteer, you always receive more than you give. Some of the most pleasant moments enjoyed by our patients are moments given by volunteers.

We have more than 1,000 members ranging in age from 15 to 90+! Training is provided in each service assignment. Volunteers are acquainted and familiarized with each Health First hospital and the Volunteer Services Department during a comprehensive orientation program. We'll teach you everything you need to know to handle your new responsibilities.

Service opportunities

A few of our volunteer opportunities include:

  • Admitting area
  • Auxiliary
  • Cheer cart
  • Clinical transport
  • Courtesy transportation cart
  • Emergency Department
  • Flower delivery
  • Gift shop
  • Information desk (greet hospital patients and visitors)
  • Junior auxilians
  • Mailroom
  • Menu service
  • Patient representative (visiting new patients and offering non-medical assistance)
  • Pediatrics
  • Pro-Health & Fitness Center (Melbourne, Merritt Island, and Palm Bay)
  • TLC (comforting cancer patients)
  • Transportation
  • Waiting room greeters
  • And a host of other areas!

For more than two decades, our mission has remained the same, to care for you now and into the future. We are committed to becoming an Integrated Delivery Network (IDN), not just in name, but in function and experience. In a true IDN, hospitals, health insurance and providers work together to treat the whole person and focus on wellness—instead of just treating disease.

Health First Reviews

3.3
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Recommend to a friend
Approve of CEO
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Steven P. Johnson
42 Ratings
  • "Awesome Benefits!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Certified Nursing Assistant in Melbourne, FL
    Current Employee - Certified Nursing Assistant in Melbourne, FL
    Recommends
    Approves of CEO

    I have been working at Health First full-time (Less than a year)

    Pros

    I've worked in many different facilities; This company by far has the BEST hiring process ever... They are very attentative to thier employees during the onboarding process and throughout; Not to mention a company that owns thier own health insurance as well, which is a bonus. Lot's of oppertunity for growth, not only company wise, but profession as well.

    Cons

    I've only been here for roughly a month, so I will update as I go along but the only con for me thus far is that it is the distance.... to be continued...

    Advice to Management

    Keep up the great work!

See All 108 Reviews

Health First Interviews

Interview Experience

Interview Experience
54%
31%
13%

Getting an Interview

Getting an Interview
80%
9%
4%
4

Interview Difficulty

2.5
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Patient Experience Coordinator Interview

    Anonymous Interview Candidate in Melbourne, FL
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Health First (Melbourne, FL) in December 2016.

    Interview

    You apply online, go through a phone interview, then through a face to face interview. It can range from 3-7 people interviewing you. They like to have panels and stick with behavioral interviewing. From there, you will find out if you get the job or not.

    Interview Questions

    • When was the last time you got caught doing something you shouldn't on the job or in life and how did you seek forgiveness?   1 Answer
See All 23 Interviews

Health First Awards & Accolades

Let us know if we're missing any workplace or industry recognition – Add Awards

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