Working at HealthMarkets | Glassdoor

HealthMarkets Overview

North Richland Hills, TX
1001 to 5000 employees
Company - Private
Insurance Carriers
$500 million to $1 billion (USD) per year
HealthMarkets, Inc. is focused on serving the needs of individuals, families and small businesses through our subsidiary insurance companies and agency. The Better Business Bureau (BBB) has assigned the company an A+ rating.

HealthMarkets Insurance Agency ... Read more

Mission: At HealthMarkets, our mission, vision, and values are a part of everything we do. They’re the foundation of our company and our culture. They encompass who we are, what we stand for, and where we’re going.

So what is our mission ... Read more

Company Updates

  • You're a wizard, Harry! Happy Halloween from the HealthMarkets Hogwarts team... and muggle!

  • Our employees spent weeks perfecting their team costumes for Halloween this year. They nailed it!

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HealthMarkets – Why Work For Us?

About HealthMarkets Insurance Agency

HealthMarkets Insurance Agency is changing the buying experience for health and related insurance products for individuals, families and small businesses. We understand their unique insurance needs and have created a portfolio of products from more than 200 recognized and trusted insurance companies to meet those needs.

In addition we offer clients unmatched levels of service. We can help you get the insurance coverage you need whenever and however you want to shop for it, with:

  • More than 3,000 licensed, knowledgeable agents in communities nationwide
  • Personalized assistance 24/7 over the phone
  • A user-friendly, online shopping experience

In fact, since 2010, HealthMarkets has helped enroll Americans in more than 2 million insurance policies.

HealthMarkets is headquartered in the Dallas/Fort Worth metro area and we are here to make your insurance shopping easy.

Become an Agent

Unparalleled Training 


Robost Product Portfolio

Why HealthMarkets?

Are you ready to rise to new challenges in exchange for greater independence, more personal satisfaction and better financial rewards? Then you’re ready for a career as an independent agent with HealthMarkets Insurance Agency.

We offer an integrity-based culture for highly motivated, success-driven people interested in building an independent business in their local community. You get access to:

•    More than 200 recognized and trusted carriers
•    Product and sales training
•    Technology and tools
•    Sales support
•    Competitive commissions
•    Additional rewards and recognition programs

If you’re looking for a career that allows you to control your own financial future, or you are an experienced agent looking for the best opportunity to grow your business, HealthMarkets may be the right choice for you.

Once we have your contact information, the Field Office Manager in your area will contact you to schedule an interview.

Career Opportunities

We are in the customer service business and consider the employees who work for our company to be one of our most important assets.

Our work environment is challenging and rewarding with ample opportunities for professional growth, competitive rewards and a healthy balance between work and recreation. We are always looking for talented, motivated and service-oriented individuals to join our team.

Employees receive competitive salaries and an extensive benefits package. In addition, our home office is a smoke-free environment with an on-site cafeteria, a fitness center and free parking with retail and dining options within walking distance.

If you are interested in joining the HealthMarkets team, submit a current resume with salary requirements to Due to the volume of resumes received, we cannot respond to each submission. If you choose to submit your resume, and your qualifications fit the requirements for a position, you will be contacted by one of our Human Resources professionals to schedule an interview. The HealthMarkets Insurance Agency is an Equal Opportunity Employers (EOE).

HealthMarkets Supports Community Involvement

We stand at the precipice of another massive change to health care, and the details of where we are going aren’t very clear. That’s why HealthMarkets is a proud sponsor of the #OurCare movement - a non-partisan movement that gives a voice to health insurance consumers, small business owners, patients, physicians, nurses and others that are affected by this change and lets politicians know what we want our health care system to look like.

We invite you to join us in the #OurCare movement by going to  There you can B.Y.O.B. (Build Your Own Bill) and determine what you want in health care legislation. Then share your health care bill with your social network and your favorite politicians in Washington. You can even tweet your bill directly to President Trump. So go to, build your own bill, and make your voice heard today.

HealthMarkets, Inc. also supports a wide range of causes and organizations with a focus on the communities in which we live and work. From providing financial contributions to employees volunteering on personal time, we are committed to making a positive difference by supporting several organizations in our community. You can learn more about how #HealthMarketsHelps by visiting HealthMarkets in the Community.

Work At HealthMarkets Companies

HealthMarkets, Inc. and its subsidiary companies employ a wide variety of diverse individuals in a range of professional and technical roles in areas such as marketing, finance, information technology, claims, underwriting, actuarial, human resources, accounting, and other insurance disciplines. Our work environment is highly collaborative and supportive of continuous work progress and customer satisfaction improvement.

HealthMarkets, Inc. and its subsidiary companies are headquartered in North Richland Hills, Texas, which is in the Dallas - Fort Worth Metroplex.

HealthMarkets, Inc.
9151 Boulevard 26, North Richland Hills, Texas 76180
Phone: (817) 255-5200


Employees of the subsidiary companies of HealthMarkets, Inc. enjoy a comprehensive benefits package to support their success and well-being. Employees have access to a broad range of benefits that includes:

• Paid time off including vacation, personal days, holidays and sick leave
• Multiple Medical Coverage Options
• Multiple Dental Coverage Options Vision Insurance
• Health Savings Accounts with employer contributions
• Flexible Spending Accounts (Medical and Dependent Care)
• 401(k) and Savings Plan with Company Matching
• Company Provided Group Term Life Insurance, AD&D, and Disability Insurance
• Supplemental Life Insurance and AD&D
• Company Provided Business Travel Insurance
• Employee Assistance Programs
• Various Discount Programs


HealthMarkets, Inc. and its subsidiary companies respect all individuals. Our success comes from having a diverse array of talented individuals with unique backgrounds, viewpoints and ideas. Just as our consumer base is broad and diverse, we seek diversity in our workforce.

Equal Opportunity Employer

HealthMarkets, Inc. and its subsidiary companies are Equal Opportunity Employers. It is our policy to recruit, hire, train and promote individuals without regard to their race, color, religion, sex, national origin, age, sexual orientation, disability, political affiliation or beliefs.

HealthMarkets Reviews

Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
HealthMarkets President and CEO Kenneth J. (Ken) Fasola
Kenneth J. (Ken) Fasola
153 Ratings
  • Featured Review

    Helpful (1)

    "HealthMarkets - Rocks!"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Insurance Broker in Cleveland, OH
    Current Employee - Insurance Broker in Cleveland, OH
    Positive Outlook
    Approves of CEO

    I have been working at HealthMarkets full-time (More than 10 years)


    Recent purchase of company by UnitedHealthCare Group will take this company even higher especially with all the carriers we offer to our clients
    - Matching Marketing Dollars
    - Marketing bonus programs
    - Professional marketing materials available to every agent with a simple point and click tool
    - Lead program
    - live transfers
    - pre-set Appointments
    - State of the art quoting and CRM tool
    - Competitive Commisions
    - Carrier contest and bonus programs
    - if you are a worker, coachable and have a willingness to learn you will succeed


    You have to be willing to grow as a person and adapt to change while protecting clients

    Advice to Management

    Continue to bring in the brightest and best agents in the industry.

See All 357 Reviews

HealthMarkets Photos

HealthMarkets photo of: HealthMarkets employees suport #OurCare!
HealthMarkets photo of: The IT Department bringing their A game
HealthMarkets photo of: Hogwarts at HealthMarkets!
HealthMarkets photo of: It's a beautiful day for a walk at HealthMarkets! #HealthyForGood
HealthMarkets photo of: It was a close game. But in the end, the Corn Nuts took home the gold - or the turkeys!
HealthMarkets photo of: Congratulations to Team Corn Nuts!
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HealthMarkets Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview

    Helpful (1)  

    Software Engineer Interview

    Anonymous Interview Candidate in North Richland Hills, TX
    Declined Offer
    Positive Experience
    Average Interview


    I applied online. The process took 2 weeks. I interviewed at HealthMarkets (North Richland Hills, TX).


    1. First round, direct on-site interview, it was around 2 hours, meeting 3 groups of people. First was talking with the IT director, who was very nice and get to point. Second, met with software architectures and a senior developer, friendly people, we talked about the IT team, the workflow... etc. Finally, I met a business analyst and a QA engineer, they were very easy to talk to and they wanted to know how you work with people from requirements to defects.

    2. Second round, I met a team member who I didn't have a chance to talk last time, we had general experience talk. Then it was a 1-hour case study to see your system design skill.

    Interview Questions

    • 1. Background
      2. What can you bring to us compare to other candidates
      3. Do you like to work in a small team or a big team? Talk about it
      4. What's the skill you want to improve most
      5. What are you looking for, how do you see yourself in 5 years
      6. How do you collaborate with QA team to work out bugs   Answer Question
See All 52 Interviews

HealthMarkets Awards & Accolades

  • CIO of the Year ORBIE Awards - Corporate, Dallas CIO Leadership Association, 2018
  • BBB Accredited (A+), Better Business Bureau, 2018
  • Award of Excellence - Public Relations, Insurance Marketing & Communications Association, 2017
  • Award of Excellence - Audio/Visual Communications Under 1 Minute, Insurance Marketing & Communications Association (IMCA), 2017
  • Outstanding Website WebAward, Web Marketing Association, 2018
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Pledges & Certifications

Veteran Hiring Commitment

Committed to helping America's military veterans find work

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