Working at HealthSpring | Glassdoor

HealthSpring Overview

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Nashville, TN
1001 to 5000 employees
2004
Subsidiary or Business Segment
Insurance
$2 to $5 billion (USD) per year
Unknown

Working at HealthSpring

HealthSpring Reviews

2.7
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Herb Fritch
43 Ratings
  • "Ok for Seasonal Work"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Seasonal Sales Agent in Nashville, TN
    Former Employee - Seasonal Sales Agent in Nashville, TN
    Recommends
    Neutral Outlook

    I worked at HealthSpring (More than a year)

    Pros

    Worked in their Call Center during Annual Enrollment. Stayed busy on and off. Call volume seemed to depend on what advertising was being done in the local area, and the calls really varied between agents. The fellow agents were great to work with. Most of the supervisors and management were fine but a few were really testy and seemed very pressured.

    Cons

    Long hours but that was expected during the Annual Enrollment. Main complaint is environmental -> the cubicles were very small and the agents were really close to each other. This made hearing the callers tough at some times, and we got multiple complaints by callers about being able to hear other agents, and it was very distracting. In addition, the space was not sufficient enough to hold all the information we needed access to. We had to have piles of information on the floor at our feet. The money was just ok. No benefits, of course, as these were contract positions.

    Advice to Management

    Be nicer to people in the halls. Some supervisors and managers would not even speak to some of the agents and were very rude. Not me, but we noticed this behavior.

See All 96 Reviews

HealthSpring Interviews

Experience

Experience
69%
13%
17%

Getting an Interview

Getting an Interview
40%
22%
13%
9
9
4

Difficulty

3.0
Average

Difficulty

Hard
Average
Easy
  1.  

    Inside Sales Interview

    Anonymous Employee in Nashville, TN
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. I interviewed at HealthSpring (Nashville, TN) in June 2014.

    Interview

    Interviewed by sales manager. She was responsible for putting together a seasonal team of inside sales people which was approved by her boss who you never met. She talked with ;you on the phone and then you met her in person for about 30 minutes. IF she liked you you were told you were hired. If not you were told they would contact you.

    Interview Questions

    • if you have sold insurance before, if you feel comfortable selling to seniors, if you can work a computer   1 Answer
See All 24 Interviews

HealthSpring Awards & Accolades

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