HealthTap Pay & Benefits | Glassdoor

HealthTap Overview

Palo Alto, CA
51 to 200 employees
Company - Private
Unknown / Non-Applicable
HealthTap, a World Economic Forum Technology Pioneer, is the world’s first Global Health Practice delivering immediate, world-class healthcare 24/7 from query-to-cure. Through video/voice/text chat on any mobile device or personal computer, we connect hundreds of ... Read more

Mission: HealthTap’s mission is to measurably prolong the life expectancy of humankind and improve people’s quality of life by enabling immediate access to the best health experts and their knowledge.

We're committed to creating a ... Read more

Company Updates

  • We just announced our new San Francisco office in Jackson Square area with amazing views and rooftop. Let the amazing growth continue! And, did we mention? We're hiring!


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HealthTap – Why Work For Us?

Our mission is to help people live healthier, longer, and happier lives.

It may sound lofty, but we believe it comes down to something very basic. We all—at heart—simply want to Feel Good. Whether we’re trying to improve our already robust health, manage a chronic condition, or cope with a serious illness, we want to live better—and we always want to Feel Good.

We’re dedicated to improving people’s health and well-being by providing our users with personalized health informationand free online and mobile answers from thousands of the best doctors in the U.S. Our goal is to help people better understand health, make more informed health decisions and find the very best doctors.We’re also committed to our doctors. We want to help doctors better serve existing patients, find new ones and build their reputations by demonstrating their expertise online.

Our Vision and Credo

We will create the world's most trusted online health companion

Our first responsibility is to do good for the individuals who use HealthTap, especially when making decisions that affect their health and the health of their loved ones. We care deeply about people and are committed to providing information and access to care that meet the highest standards of safety and validity, and help people take actions to Feel Good every day.

We value and honor the trust of those who use HealthTap. We treat the personal information of individuals with the utmost care and maintain the highest standards of privacy and security.

We will attract the world’s best partners

We believe in collaboration and recognize that partnership is integral to realizing our vision. We are committed to being a great partner, and to attracting and retaining the world's best organizations and institutions as collaborators.

We care about our partners' needs and interests and we are committed to their success. We believe that active listening, transparency, and trust are central to creating effective, long-term partnerships.

We will build a workplace our employees love

We are committed to creating and maintaining a place where our employees love to work. We are responsible for ensuring that our employees are treated with care and respect, and that they are challenged to achieve their potential.

We believe that work can be play, and that working toward a worthy goal is one of the most fulfilling ways to spend our time. We believe that happy, fulfilled employees who share a commitment to changing the world will bring forth the creativity and passion needed to fulfill our vision. Work with us for something you can believe in!

Our Values

We believe strongly in our vision and credo for HealthTap. These values reflect who we are, both as individuals and as a company. We discuss these values at every team meeting and measure ourselves against them at every opportunity to do so. They guide who we hire and how we work together. They shape the decisions we make and how we grow.

  • We value caring and kindness. We believe that being kind is central to living a healthy life, and having a healthy company. However we may differ in our ideas, approaches and perspectives, caring for one another unites us.
  • We value trustopenness, and transparency. We believe that being open and transparent facilitates collaboration and teamwork and creates a constructive environment in which the best ideas flourish, regardless of their origins. We believe that openness and transparency, together with integrity and honesty, form the foundation of trust required for our success.
  • We value teamwork and collaboration. We believe that as a team we can achieve far more than as a group of individuals, and that the best ideas are developed through a collaborative process. We enjoy interacting with one another and believe that our connection is central to our strength.
  • We value challenge and excellence. We believe that something worth doing is worth doing right. We hold ourselves to the highest standards and consistently aim to excel. We like to win, and we love to learn. We enjoy challenging ourselves and strive for personal mastery.
  • We value passion and positive energy. We believe that the world is changed by passionate people who channel positive energy toward a vision they believe in. Positive energy fuels our progress and brings joy to our journey by helping us endure, see beyond, and overcome challenges and difficulties.
  • We value fun and play. We believe that 'work' can feel like play, and strive to find and bring into each day playfulness, fun and joy.
  • We value curiosity and innovation. We believe that childlike wonder fuels creativity, and we are driven by a desire to create the new. We look for new ways of acting, and are not anchored to how things have been done in the past. We question assumptions and the status quo, and ask tough questions that are not easily answered.
  • We value impact. We are driven by changing the world and making a meaningful difference in the lives of millions of people everywhere. In order to achieve our goals, we are focused on driving short term measurable milestones that add up to long term real impact.
  • We value health and well-being. We are on a mission to create a healthier world, and we recognize that this starts at home. We pledge to take care of our own health and well-being, and to help others do the same. In large and small ways, we strive to help everyone with whom we interact improve their health and well-being.
  • We value simplicity. We believe that simple is better, and strive to reduce complexity to its essence. We believe that with good work, any idea can be described on a napkin, and that the effort required to simplify something to its essence is worthwhile.
  • We value factsdata and analysis. We believe that facts and data in context lead to better, truly personalized decisions and improved outcomes. Whenever possible, we will use facts, data, and information as the language of our internal discussions and as the basis for our decisions. When a strong opinion and fact are in opposition, burden of proof will rest on the opinion.
  • We value a sense of adventure. We believe that the feeling of being on a mission will help us achieve a greater purpose with our work. As with any adventure, we will take risks and embrace failures, but always learn from our mistakes to make us better. The path to success has its ups and downs and requires a fearless spirit. But most importantly, we recognize that the journey is as rewarding as the destination.

HealthTap, a World Economic Forum Technology Pioneer, is the world’s first Global Health Practice delivering immediate, world-class healthcare 24/7 from query-to-cure. 

Through video, voice, and text chat on any mobile device or personal computer, we connect hundreds of millions of people in 174 countries with the most trusted and compassionate health advice from a network of more than 105,000 top doctors. HealthTap’s proprietary, robust, and secure Health Operating System (HOPES™) and proprietary triaging technology, powered by Artificial Intelligence, enable hospital systems, insurance companies, employers and governments worldwide to deliver the right care at the right time at the right cost. 

HealthTap HOPES is the first fully-integrated healthcare operating system, linking the entire continuum of care (including EMRs, devices, and apps) to an individual’s personal health record (PHR) and Health Graph. 

HOPES is now powering the HealthTap Cloud, a first of its kind virtual cloud dedicated to healthcare, created for interoperability and ease of integration (with EMR’s, other practice management systems, apps, and devices), and is built on robust, extensible APIs and a modular plugin architecture.

A personalized engaging health experience — for everyone at any stage of providing or receiving care, from query to cure

Our team

Passionate and extraordinarily talented engineers, caring doctors, humanistic business mavericks, and health mavens. Check. Data nuts, design aficionados, word lovers, security experts, community activists, and thought-leaders. Double check.

Those who have built leading web services and mobile applications; those who have helped hundreds of millions of people find better health information; pioneers in the new field of Interactive Health; builders of great things; those who want to make the world a better place: we’ve got them too.

Big dreamers and big doers? You bet. Here at HealthTap, we’ve got them all. And we need more of them to accomplish even bigger goals!

And we’re always looking for more. 


Ron Gutman
Founder & CEO

Ron is HealthTap's Founder and CEO. He's responsible for the company's innovation, vision, and product. Prior to founding HealthTap, Ron was the founder and CEO of a leading online consumer health 2.0 company that developed the world's largest community of independent health writers and became one of the largest health sites on the Internet, serving more than 100 million users (acquired in early 2009). 

Sastry Nanduri
Co-Founder & CTO

Sastry is HealthTap's co-founder and CTO. He is responsible for HealthTap's innovative technology platform. Prior to joining HealthTap, Sastry served as Chief Technology Officer and Executive Vice President at Wellsphere, the CTO of HealthCentral, and the former Director of Software Development at Microvision. Sastry has lead technology teams to build market-leading products and tools, including ERwin, the world's most popular data modeling software. 


Dr. Geoff Rutledge
Co-Founder & Chief Medical Information Officer

Geoff is HealthTap's co-founder and Chief Medical Information Officer. He is responsible for the architecture of HealthTap's Medical Knowledge Base. Prior to joining HealthTap, Geoff served as the Chief Medical Officer and the Executive Vice President of Product Development at ePocrates, as the Chief Medical Officer of Wellsphere, and created the first consumer health site at Healtheon (WebMD). Additionally, Geoff has served as the Chief of Medical Informatics in Emergency Medicine for Harvard University teaching hospital Beth Israel, and on the clinical faculty in Emergency Medicine at Stanford University and UCSD. 


Sean K. Mehra
Head of Product

Sean is HealthTap’s Head of Product. He is responsible for taking product ideas and feedback from concept to market, and into the hands of millions of patients and doctors around the world. Sean is an engineer, designer, and serial technology entrepreneur. Prior to HealthTap, Sean was the co-founder of PayoutHub, a social game-monetization platform (acquired in 2009), and the co-founder and COO of GXStudios (GoCrossCampus and PickTeams), a venture-backed pioneer of online team-based casual games. Sean has also worked with leading health and technology firms. Sean also co-founded and led the Yale Entrepreneurial Institute, the University’s official incubator and fellowship program for entrepreneurs. Sean has a technical background in UIUX development and design, and holds inventions in the fields of oral drug delivery, urinary incontinence, genetic testing, and polymer nanocomposites.  Sean holds an M.B.A. from Stanford Graduate School of Business and a B.S. (with Distinction) in Biomedical Engineering from Yale University.


Michael Nichols
Chief Privacy Officer, General Counsel, & Business Development Director

Michael is HealthTap's Chief Privacy Officer, General Counsel, and Business Development Director. He is responsible for HealthTap's privacy and legal policies, the company’s legal affairs, and for HealthTap’s business development. For over a dozen years, Michael has provided legal counsel and services to innovative technology companies, from early-stage startups to Fortune 100 companies. Prior to joining HealthTap, Michael served as an attorney with national law firms in Silicon Valley, as general counsel to high technology companies, and as pro-bono counsel to Singularity University. Additionally, Michael has served as a Judge Pro Tem in Santa Clara County, and as a judicial clerk in the Washington D.C. Court of Appeals. At Yale Law School, Michael was an editor of the  Yale Law and Policy Review and of the  Yale Law and Technology Symposium.



Working at HealthTap is an opportunity to interact with some of the most remarkable people in Silicon Valley every day in a culture that values artisanship, having a large positive impact, and making a difference in people’s lives.

Help us build a world-changing platform that improves people's well-being.

The appeal of these challenges, along with the humanity of our mission, have enabled us to build one of the most accomplished and caring teams ever.

We're graduates of top schools (like Stanford, Yale, Harvard, and MIT) and builders of knock-it-out-of-the-park companies that have already successfully served hundreds of millions of people and saved countless lives around the world. 

We believe our ability to marry healthcare and technology will have a great impact on the world, and will prolong the life expectancy of humankind. We’re excited about improving the efficiency of care, while enhancing the quality of people’s lives, and making people’s feel good every day.

Building a world-changing platform is exciting, inspiring, and challenging. Trying to make a change in people’s lives for the better is even more so. It takes the smartest and most compassionate people, with deep problem-solving capabilities, multidisciplinary skills, the ability to reduce comprehensive complex systems to their essence, and a thorough kindness of heart to succeed.


We're humbled by all the great things written about us

We're also delighted by what industry experts, professional journalists, and respected bloggers have been saying about HealthTap.

View them »


25,000 "you saved my life" thank you notes
6.2 billion answers served
to hundreds of millions of people worldwide
by 108,000 top doctors in over 141 specialties


HealthTap Reviews

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Recommend to a friend
Approve of CEO
HealthTap Founder & CEO Ron Gutman
Ron Gutman
97 Ratings
  • Featured Review

    Helpful (2)

    "Exciting, energizing, challenging, impactful"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO


    The people here are smart, they work hard, they're good people. The tech we create will help people universally worldwide and is game-changing. The market expectations and social responsibility is huge. This is the place to be.


    Based on what we hear in company meetings in terms of what is coming up in this year, the needs will be high for more hands on deck. We need to build hiring momentum SIGNIFICANTLY on all fronts

    Advice to Management

    Keep doing what you're doing because clearly something is working well. But don't lose the goodness in the people and mission along the way. And never stop improving and optimizing the company!

See All 134 Reviews

HealthTap Photos

HealthTap photo of: HealthTap
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HealthTap Interviews



Getting an Interview

Getting an Interview




  1. Helpful (1)  

    Customer Support Team Lead Interview

    Anonymous Interview Candidate in Palo Alto, CA
    No Offer
    Positive Experience
    Average Interview


    I applied through other source. The process took a week. I interviewed at HealthTap (Palo Alto, CA) in December 2017.


    The interview process at HealthTap is very thorough and organized. You need to get through a phone screening first before you're given a mini assignment to work on. They give you 7 days to complete the assignment and the directions are very clear and easy to understand. You're also given feedback on your assignment which is really nice and not something most companies do.

    In person, the interview was at the corporate office in downtown Palo Alto. I met with 3 of the team members who were all very nice and dedicated to their jobs.

    They did get back to me in the time frame they said they would and told me I was an impressive candidate, but they did decide that I wasn't the right fit for this role.

    Overall positive experience and I think HealthTap is a great company to work for.

    Interview Questions

    • The third person I met with was very analytical and wanted me to explain in detail some way of bringing a company from A to Z which I think is a difficult question if you don't have all the details.   1 Answer
See All 71 Interviews

HealthTap Awards & Accolades

  • Technology Pioneer, World Economic Forum, 2015
  • Webby Award - Winner, The Webby Awards, 2015
  • Companies Disrupting Healthcare, Forbes, 2015
  • 100 Most Intriguing Entrepreneurs, Goldman Sachs, 2015
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