Working at Healthcare Services Group | Glassdoor

Healthcare Services Group Overview

Bensalem, PA
10000+ employees
1976
Company - Public (HCSG)
Building & Personnel Services
$1 to $2 billion (USD) per year
Since 1976, Healthcare Services Group has delivered exceptional housekeeping, laundry, dining and nutrition services to an ever-changing healthcare industry.

Headquartered in Bensalem, PA with strategically-located regional and district operations around the ... Read more

Mission: Foster Fulfillment in Communities.

VISION: To be the Choice for our Customers.

VALUES:
 - Integrity - through honesty and truthfulness.
 - Collaboration - to ensure quality of the highest level, in ... Read more

Company Updates

  • #HCSG is committed to hiring the brave men and women who make the ultimate sacrifice for our freedom! Our team attended the Vets Rock Hiring Our Heroes employment fair in CT to connect with #veterans and provide them with info about exciting career opportunities at our company.

  • What motivates us? Our amazing employees who live out our company’s #Vision to ‘Be the Choice for Our Customers’ every day! One such example is Mary Lou Morales, who is about to enjoy retirement. Over her 24-year career with HCSG, she has assisted in training and supporting new managers at over 25 #HCSGCommunities throughout Texas. You too can find a career you're passionate about with HCSG! Visit HCSG.Careers today for current job opportunities in your area!

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Healthcare Services Group Video

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Healthcare Services Group – Why Work With Us?


Founded in 1976, Healthcare Services Group (HCSG) delivers exceptional Housekeeping, Laundry, Dining and Nutritional services to an ever-evolving healthcare market, including:

  • Long-Term Care Facilities
  • Independent Living Communities
  • Assisted Living Facilities
  • Specialty and Regional Hospitals
  • Drug Rehabilitation Centers
  • Mental Health Facilities

Headquartered in Bensalem, Pennsylvania, HCSG services over 5,400 facilities across 48 states with more than 65,000 employees.

As a publicly traded company (NASDAQ: HCSG), we have shown positive and consistent revenue growth. In fact, we have doubled in size nearly every 5 years since our inception, making us the ideal work environment for candidates looking for a great career.

HCSG puts an emphasis on community and career development for our employees. We believe in life-long learning and performance-based promotions. Through our intensive Manager-In-Training (MIT) Program, we enable qualified candidates to grow into upwardly mobile Account Managers. This structured training program prepares our managers for an entry level role as an Account Manager and is the stepping stone towards middle and upper management positions in operations, training and sales. It is the ideal starting career for recent college graduates trying to get their foot in the door of a fantastic company or seasoned professionals seeking an exciting career change.


We have the following career openings available:

Account Manager Responsibilities:

  • Day-to-day Operations
  • Employees Schedules
  • Employee Training
  • Hiring
  • Supply Ordering and Inventory Control
  • Daily Operational Quality Assurance
  • Workplace Safety and Compliance

Registered Dietitian Responsibilities:

  • Planning, organizing, developing and directing the nutritional care of the residents in accordance with current federal, state and local guidelines and regulations.
  • Work effectively with others to ensure that quality nutritional services are being provided on a daily basis.

Line Cook Responsibilities:

  • Prepare and serve food, including modified and therapeutic diets, according to the facility menu and resident needs.
  • Prepare food in accordance with federal, state and local standards and guidelines.
  • Assists in properly storing, preparing and serving food.

Manager-In-Training Responsibilities:

  • Provide leadership, support and guidance to staff
  • Assists in training, quality control and in-servicing of staff
  • Payroll submission, staffing patterns, effective coaching and discipline, purchasing, maintaining inventory and budget

District Manager Responsibilities:

  • Manages multiple facilities in an assigned geographic area according to policies and procedures, and federal/state requirements.
  • Provides leadership, support and guidance to ensure that quality standards, inventory levels, safety guidelines and customer service expectations are met.
  • Maintains accurate records of income and expenditures, supplies, personnel and equipment.
  • Ensures that all required in-services are provided and documented for each employee in the area of responsibility.

Benefits

We believe happy employees equate to success within a company and this is why we offer a comprehensive benefits package, including dental and vision.

Employee Assistance Program

Our WorkLifeMatters Employee Assistance Fund (EAP) gives free resources to all HCSG employees and their families to promote wellbeing and opportunities to lead happier, healthier lives. This program includes:

  • Stress Management Support
  • Diet and Fitness
  • Parenting Support
  • Special Needs Support
  • Legal Guidance
  • Debt Management Support
  • Financial Planning Tools and Assistance

A roadmap for directing our continued path of success and dedication are our company Purpose, Vision and Values.

Our Purpose, Fostering Fulfillment in Communities, connects every employee in our organization to something bigger than themselves. This binding force creates unity from line staff all the way up to our executive leadership teams.

We foster fulfillment in communities in a number of ways, from offering great experiences in the facilities we manage for our clients and their residents to creating rewarding jobs nationwide for future employees.     

Our Vision is To Be the Choice for Our Customers. To do this, we must offer exceptional services to all of the stakeholders we touch, from our employees and clients to our vendors and shareholders. Our Vision for the future motivates our employees to do their best every day, making their careers meaningful and impactful.

We have a set of Values that are the binding forces of HCSG, including Integrity, Collaboration, Empowerment, Passion and Perseverance. These Values influence the decisions we make, how we represent ourselves and how we represent the company.

Our company is built on employees who aren’t afraid to roll up their sleeves to get the job done, no matter the circumstances. This grit helps us in our ongoing devotion of being the best and Going Beyond for our clients and residents.

All in all, our Purpose, Vision and Values dictate the upward trajectory of success for the future of HCSG. Our employee’s tenacity is the driving force behind our achievements! 


Our Manager-In-Training (MIT) Program gives qualified candidates the opportunity to learn what our company is all about. Through a concentrated 8-week program, including hands-on training and intuitive computerized educational curriculums, candidates will learn how to operate their own department and be on the fast track to career advancement within HCSG.

After graduating, the MIT will be placed as an Account Manager within Healthcare Services Group, acting as the liaison between the facility and our company. Our thorough training program will prepare MITs to run all aspects of your own department, including Dining, Housekeeping, Clerical and Customer Service.

To learn more about the MIT opportunities currently available at HCSG, visit our careers website


Healthcare Services Group Reviews

  • "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Manager in Houston, TX
    Current Employee - District Manager in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Healthcare Services Group full-time (More than 5 years)

    Pros

    Upwardly mobile company that cares about it's employees. Excellent opportunity for advancement.

    Cons

    COVID-19 has slowed business growth.

    Advice to Management

    Continue on the track that you're on.

See All 1,014 Reviews

Healthcare Services Group Photos

Healthcare Services Group photo of: HCSG Dining Team
Healthcare Services Group photo of: Our staff volunteering at the Special Olympics.
Healthcare Services Group photo of: HCSG group "Down on the Farm" for Skilled Nursing Week at Crestview Rehabilitation
Healthcare Services Group photo of: Istvan Lagko
Healthcare Services Group photo of: Martha Taylor has been our employee for over 30 years!
Healthcare Services Group photo of: Yeranuhi "Lala" Andreasyan being recognized by HCSG's Operational Excellence Team.
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Healthcare Services Group Interviews

Experience

Experience
40%
26%
34%

Getting an Interview

Getting an Interview
55%
17%
11%
8
6
2
1

Difficulty

2.0
Average

Difficulty

Hard
Average
Easy
  1.  

    Dietary Aide Interview

    Anonymous Interview Candidate in Staunton, VA
    Declined Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 2 days. I interviewed at Healthcare Services Group (Staunton, VA) in June 2020.

    Interview

    I applied online and got a call shortly after to interview that same day. The women did not ask any questions, copied by ID, and had me fill out a paper application and said she’d call me. The next day called for me to sign new hire papers. When I got there I had questions since they hadnt told me anything at the interview like i expected. In the previous conversation she was certain I’d make enough for rent and they’d be SUPER flexible with me. Then I met my manager and she was the opposite. Come to find out that women interviewing me normally works at a different location and didn’t know how that women operates. She recommended I don’t work under her and to avoid this place (Kings Daughters Rehab)

    Interview Questions

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Healthcare Services Group Awards & Accolades

  • America's 200 Best Small Companies, Forbes, 2009
  • America's 200 Best Small Companies, Forbes, 2008

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