Working at HealthcareSource | Glassdoor

HealthcareSource Overview

Woburn, MA
201 to 500 employees
1997
Company - Private
Information Technology
Unknown / Non-Applicable
With more than 3,000 healthcare clients, HealthcareSource is the leading provider of talent management solutions for the healthcare industry. The HealthcareSource Quality Talent Suite helps healthcare organizations build a Patient-Centered Workforce by selecting, aligning ... Read more

Mission: Our tagline says it all: Quality Talent, Quality Care. Our mission is to help transform healthcare by providing talent management software solutions that help enable organizations to build a Patient-Centered Workforce.

We’re proud of our culture at ... Read more

Company Updates

  • http://glassdoor.com/slink.htm?key=vIb7b

    HealthcareSource Announces Winners of 2016 New-to-the-Profession ASHHRA Annual Conference Grants

    Grants provide new practitioners opportunities to further healthcare HR professional development Woburn, MA - September 28, 2016 - HealthcareSource® , the leading provider of talent management solutions for healthcare, today announced the winners of the seventh annual HealthcareSource New-to-the-Profession ASHHRA Annual Conference Grants.

  • http://glassdoor.com/slink.htm?key=vIb7R

    HealthcareSource Acquires Lean Human Capital

    Today, I have the pleasure of announcing some very exciting news: HealthcareSource has acquired Lean Human Capital. Lean Human Capital is a company based out of Plymouth, Michigan that has become the leader in healthcare talent management process improvement, education, and business intelligence.

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HealthcareSource – Why Work For Us?


What does it mean to work at HealthcareSource? It means that you are joining a highly engaged team dedicated to making a difference in healthcare.

It means you’re joining a team of passionate and driven individuals who take pride in their accomplishments and are constantly striving to be awesome at everything they do. Who embrace differences in each other’s backgrounds, processes, and capabilities because they know when we work together we get the best result. We’re not perfect in the pursuit of awesomeness so we feed off communication and feedback, accept accountability, and constantly strive to make things better—together.

You’ll meet people who are proactive and persistent. You’ll work with people who are passionate about healthcare, software, and improving the patient experience. You will solve problems across departments and learn something new every day.


Sound like the place for you? Explore our page! 

Want to hear what Marketing says about us, read more!



The Leader in Talent Management Solutions for Healthcare

HealthcareSource is the leading provider of talent management software for the healthcare industry. With a comprehensive suite of solutions that includes applicant tracking and onboarding, reference checking, behavioral assessments, performance management,learning management, and elearning courseware. HealthcareSource addresses the needs that are most critical to healthcare talent management professionals.

Designed specifically for the healthcare industry, HealthcareSource solutions help organizations acquire, develop and retain the best workforce possible in order to reduce costs and improve patient satisfaction and safety.

Unlike other vendors who want to be all things to all people, HealthcareSource focuses 100% on the healthcare industry. We understand the healthcare environment including the importance of delivering quality care with a constrained budget, the need for employee engagement and development, challenges brought by The Joint Commission, the relevance of HCAHPS, and other concerns you face.

With more than 2,500 healthcare organizations as customers, HealthcareSource consistently earns high marks for client satisfaction and retention. Why? Because healthcare is all we do.

 

What This Means For Our Customers

Because of our expertise working with healthcare organizations like yours, you will benefit from:

  • Proven talent management best practices, as well as implementation best practices, used every day at healthcare organizations across the country
  • Faster implementations because you don’t have to educate your service consultant on the dynamics of healthcare, such as the diverse workforce ranging from environmental services to well-educated technicians and professional patient/resident care professionals
  • Clear transparency of your talent management processes that support your culture of accountability, ranging from clear communications of tasks such as creating job descriptions and goals and deadlines for performance appraisals, course assignments, and more
  • Easier compliance with constantly changing industry and regulatory requirements
  • Increased user adoption that delivers real value to HR and hiring managers, rather than another new system that creates more work without adding more value.

Currently over one third of all U.S. healthcare organizations use HealthcareSource solutions and more than 96% renew annually because we are the healthcare talent management experts. This means you can be confident that we have worked with organizations like yours hundreds of times and that they continue to put their trust in HealthcareSource to manage their biggest and most important investment: their employees.

Quality Talent Starts with You

At HealthcareSource we know that our people are the key to our success, that’s why we say Quality Talent Starts with You! We’re a team of passionate, talented, engaged professionals who believe in our ability to make a positive impact in healthcare. Come meet a few of our people!

HealthcareSource is a great place to work!

Video

 

Are you...

  • Passionate, driven, and inspired to help people?
  • Do you embrace differences in other's backgrounds and perspectives?
  • Do you take pride, accept accountability, and strive to be awesome in everything you do?
  • Are you proactive and persistent, with a sense of urgency and purpose?
  • Do you insist on teamwork and open, effective communication?
  • Are you continuously striving to achieve better outcomes through innovation, creativity, growth and learning?

If you answered Yes to these questions, then you'll fit right in here at HealthcareSource! 


Interested? We also offer:

  • Engineers the change to work on the latest technologies and methodologies—.NET 3.5, Web 2.0, SaaS, Agile/Scrum, and more.
  • Healthcare HR professionals an opportunity to leverage their experience into an exciting, fast-paced technology services career.
  • Sales professionals a hot market, great reference base, and great products.
  • Business professionals the stability and backing of a private equity backed company with experienced management.
  • Easy location on the MBTA commuter rail in Woburn, ten minutes from Boston, Route 128, Route 93, Route 2 and Route 3.
  • Great employee benefits and more!


Meet Megan Kettmann, Marketing Business Development Representative at HealthcareSource

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Tell us about being an MBDR at 

HealthcareSource?

“Well it’s a great starting point for a sales career. I came into this with no specific sales experience and it’s given me the chance to learn the fundamentals and grow a lot. I also get to work with both the Sales and Marketing teams which is great.

The team is incredibly supportive, they will take time out of their days, their calls, to answer questions and help solve problems. We have a lot a friendly competition, but it’s never in a way that brings you down. It’s always fun and helps you grow, we’re always pushing each other to be better.

There is also a ton of opportunity and everyone really wants you to succeed. I’ve been here less than a year and I just got promoted, that’s awesome! You really get the chance to take control of your own career. And the whole team is behind me and very supportive of the transition.”

 

What’s the best part about working at HealthcareSource?

“To start it’s a great company with a great mission. We’re all going to be a patient, or know someone in a hospital at some point. We’re working to help make that better. Everything is very visible and accessible too. We have meetings with the CEO…it’s definitely a bigger company that feels like a start-up. Oh, and the Live IT team that’s dedicated to making the culture even better. It really shows that the company values every employee and is dedicated to making this a great place.

There’s also a work-life balance, everyone here realizes we’re human and have lives outside of work.”

 

What was the most challenging part of starting the MBDR role?

“Time management I guess. Dave, my manager, is here for support and guidance, but he doesn’t micromanage. You have to be able to sit down and know ‘here are my calls, here’s what it’s going to take to be successful’ and do it.”

 

But what’s your #1 favorite thing?

“The people and the culture. We like to be around each other…we have events and people actually show up and enjoy hanging out. Like we were here late on Friday just hanging out at the keg.”



 

 

Meet Alex Ieronimo: Marketing Business Development Representative at HealthcareSource 

undefinedTell us about being an MBDR at HealthcareSource?

“I’m close to the start of my sales experience, and I’ve learned a ton in this role about how to have those conversations. How to speak with the customers, find their needs, evaluate their challenges, and help alleviate their problems from a healthcare talent management perspective.

I’ve also learned how to better engage the customer and have a real conversation.”

 

What made you decide to work at HealthcareSource?

“Honestly when I first came here I was impressed by the office space. It’s a great environment: fresh, brand new, and I could see colleagues collaborating across departments. Colleagues know each other by name, you’re definably not a number here.    

Also, the business we’re in is in high demand. The healthcare Talent Management and HCM space is growing and it’s a great opportunity to start a long and prosperous career. The compensation is great, benefits, 401k and so forth. And the events we have; I really appreciate the work they put into those. Paint night was great and the St. Patrick’s Day celebration we just had was a blast.”

 

What was the most challenging thing starting out?

“It was a pretty smooth transition actually. The hardest part I think, and this happens everywhere, was just learning the products: the functionality of each product and the business issues they address. Everyone was really welcoming though, I’ve made friends and professional connections very quickly.”

 

What’s your #1 favorite thing about being an MBDR?

“Well the job number one, I really like sales! It’s also exciting to be a part of a company on the rise with a great future. Everyone wants to be here and wants to contribute, you can tell. There’s just this buzz around the office.”


As a HealthcareSource employee, you’ll have access to a variety top-notch of benefits to help meet the needs of you and your family.

Learn more about our benefits philosophy and some of our more unique offerings in the video below. Then check out our Employee Benefits Summary which details all of our benefits offerings and employee costs.

 


What’s so unique about our benefits package?

  • Benefits eligible on your first day
  • No-deductible medical insurance, in-network
  • Dental and vision insurance
  • Generous 401(k) match
  • Company paid short- and long-term disability and life insurance
  • Tuition reimbursement
  • Generous paid time off (including your Birthday off!)
  •  Wellness programming
  • Pet Insurance
  • Employee Referral Program
  • And much more!

HealthcareSource Reviews

4.3
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
HealthcareSource President and Chief Executive Officer J.P. Fingado
J.P. Fingado
14 Ratings
  • "Love it Here!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    This company is really doing some great things. We are growing at a great pace and the leadership seems to be implementing growth tactics. I think JP is a fantastic CEO. He is very approachable, and seems very genuine when he talks, and communicates the company's strategy well. I think the company is in really good hands with him. The culture here is fantastic, there are always events happening, and people know how to let loose when they are off the clock. Having videos games, food, drinks, makes me feel like I can actually stay at work after hours instead of rushing home. This is a great place to work!

    Cons

    I wish we were able to connect and interact with other departments more. I feel like I don't know a ton of people and want to see more of the HealthcareSource culture throughout. Groups that don't really work closely with one another are often distant. I don't see a ton of employees interacting with others outside of their departments. It would be great to see some more integration.

    Advice to Management

    Perhaps having events with a couple of departments interacting. Build some more workplace chemistry. Perhaps lunches with two teams that don't really work with one another. Or other ways to meet new people within the company. Don't know how realistic this is, but it would be great!

See All 48 Reviews

HealthcareSource Photos

HealthcareSource photo of: The Knoxville office
HealthcareSource photo of: The Price is Right in Marketing!
HealthcareSource photo of: It's a PacMan Halloween for the Dev Team!
HealthcareSource photo of: Paint Night!
HealthcareSource photo of: Winners of the best (...?) holiday sweaters
HealthcareSource photo of: Gang is all here
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HealthcareSource Interviews

Interview Experience

Interview Experience
78%
2%
18%

Getting an Interview

Getting an Interview
52%
20%
14%
5
5

Interview Difficulty

3.1
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Software Engineering Interview

    Anonymous Employee in Woburn, MA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at HealthcareSource (Woburn, MA).

    Interview

    After applying I was emailed by a talent acquisition specialist to schedule a phone screening, which was relatively brief and mostly informational about the role/company. From there I was asked to complete a code test online before going into the office to interview with the engineering manager. Overall, it was a smooth/positive interview process.

    Interview Questions

See All 37 Interviews

HealthcareSource Awards & Accolades

  • 150 Great Place To Work In Healthcare, Becker's Hospital Review, 2015
  • 150 Great Place To Work In Healthcare, Becker’s Hospital Review, 2014
  • Excellence in Technology Awards, Brandon Hall Excellence Awards, 2013
  • Fit Friendly Workplace (Gold), American Heart Association, 2013
  • Technology Fast 500, Deloitte, 2013
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Work at HealthcareSource? Share Your Experiences

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