Mission: To provide trusted information that helps consumers and providers make meaningful connections.
I have been working at Healthgrades full-time (Less than a year)
The executive team is very experienced and professional. They have been working extremely hard to corral several merged companies into a singular mission.
In my role, I have the freedom to do whatever it takes to deliver quality work. My supervisor trusts my decisions, is my sounding board for ideas, and supports me however I need it. I feel heard and valued.
And there are tons of passionate, creative, and brilliant people to work with.
There are a lot of discouraging people working here too. Some people make a point to dissent with leadership, company initiatives, and team objectives at every turn. It is hard to remain excited and motivated when faced with that negativity on a daily basis. We seem afraid to let go of personnel but we are losing good talent while retaining destructive employees.
We also spend lots of time managing high-severity issues. Middle-managaement is consistently swamped with urgent problems and does not (or cannot) spend as much time devoted to solving important ones, which means our quality assurance practices aren't improving. Even company meetings are plagued with technical issues. It seems that quality is a personal choice here, not an architected output of the system.
Advice to Management
You are doing a good job being patient with such a large company and shifting industry.
Keep making changes to serve our newly-minted mission (but keep the mission consistent for at least a little while).
(Also, too many mission/vision/values statements distract from a unifying purpose.)
I applied online. I interviewed at Healthgrades in August 2017.
Very awkward, uncomfortable experience. The person I interviewed with was definitely not a "people person", and made it hard to get through the interview. I was relieved when I got the email that I didn't get through the second phase. They should hire people good with other people, not shy awkward introverts.