Working at Heartland Dental | Glassdoor

Heartland Dental Overview

Effingham, IL
10000+ employees
Company - Private
Health Care Services & Hospitals
$1 to $2 billion (USD) per year
Heartland Dental, LLC is the largest dental support organizations in the United States with more than 875 supported dental offices located within 37states.

Based in Effingham, Illinois, Heartland Dental supports over 1,200 dentists and 10,000 team members by ... Read more

Mission: To support dentists and their teams as they deliver the highest quality dental care and experiences to the communities they serve while providing exceptional careers and creating value for our stakeholders.

Company Updates

  • Heartland Dental, the nation’s largest dental support organization (DSO), strengthened its standing as a leader in dentistry through a number of record-setting milestones in 2018. From reaching more than 900 supported offices and achieving the largest deployment of digital intraoral scanners in the country, to closing on a majority position investment from KKR, the Company continues to add value for its growing network of approximately 1,400 supported dentists and 11,000 team members.

    Heartland Dental Grows to Support over 900 Dental Offices in 2018

    More Than 100 Dental Practices Became Supported by Heartland Dental in 2018 Heartland Dental Supported Offices Led the Industry in Digital Intra Oral Scanning and Invisalign® Cases KKR Investment Recognizes Heartland Dental as the Premier Provider of Dental Support Services

  • In 2018 year to date, Heartland Dental and the company’s supported dentists have given back over $2 million combined in charitable donations and free dental care.

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Heartland Dental – Why Work For Us?

Whether you are a supported dentist or a team member, you’ll have the opportunity to experience our patient-driven and world-class culture. In each supported office, the team, in partnership with the dentist, has the freedom to build their own environment. In addition, you’ll always have access to an expansive network of support dentists and team teams that are readily available to assist, collaborate and celebrate.

Our focus is giving you the tools to grow as a professional. By providing comprehensive leadership and business education, we are here to support your growth with endless future potential in the organization.

With over 20 years of expertise and an 86% dentist satisfaction rating, we have a proven track record of being an excellent career choice for both new and tenured dentists. Welcome to a network of over 1,300 colleagues across the country who are committed to advancing the industry and providing excellent patient care in the communities they serve.

More Than a Career

  • A locally branded strategy and doctor led philosophy, establishing supported dentists as the decision makers of their supported offices.
  • A network of more than 1,300 dentists that are a click, call or text away, giving supported dentists the opportunity to become a mentor or be a mentee.
  • Over 200 hours of exclusive continuing education per year including business, leadership and clinical courses.
  • More than 600 business experts supporting the back end of your office affording you work-life balance.
  • The latest dental technology. 90% of Heartland Dental supported office have digital scanners.

Heartland Dental is the leading dental support organization in the U.S. with the most supported locations nationwide. With our proven systems and continuous support, we provide dentists and their teams with non-clinical management relief needed to lead a successful dental office.

As a clinical team member in supported office, your hard work does not go unnoticed. Patients appreciate your dedication to their oral health, the dentist admires your work ethic and the community values your attention to detail. As part of our network, you’ll have access to some of the top leaders in the dental industry, giving you the opportunity to share ideas and gain knowledge while you work together towards the same cause: a commitment to lifetime patient care.

Clinical Team Members Needed:

  • Dental Hygienists 
  • Dental Assistants

As the leader in the dental support organization space, we’re changing the landscape of the dental industry. Employing an expansive network of team members nationwide, we wouldn’t be where we are today without business professionals to expand our world-class support.

To assist dentists and their teams as they provide optimal patient care has always been our main priority as an organization. To offer phenomenal support, we need motivated business professionals who are willing to assist them. Our support departments are spread out through the country to provide excellent service to our supported office. From operations to the front desk, our supported teams are made up of business professionals looking to accelerate their career goals with the biggest name in dentistry.

Our business support is comprised of team members with backgrounds in:

  • Accounting & Finance
  • Business
  • Customer Service
  • Education
  • Human Resources
  • Information Technology
  • Legal
  • Management
  • Marketing
  • Recruiting
  • Sales
  • And more…

Heartland Dental and their supported offices understand the importance of giving back and the impact it has on the communities we live and work in. This is why our supported team members and doctors take part in philanthropic events each year. Our supported offices actively participate in mission trips, Free Dentistry Days™ and MY Free Smile™.

Heartland Dental Reviews

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Recommend to a friend
Approve of CEO
Heartland Dental President & Chief Executive Officer Pat Bauer
Pat Bauer
364 Ratings
  • Featured Review

    Helpful (13)


    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dentist in North Port, FL
    Current Employee - Dentist in North Port, FL
    Positive Outlook
    Approves of CEO

    I have been working at Heartland Dental full-time (More than 5 years)


    Great culture, they practice what they preach. I am well supported with education, training, and technology, and systems that enable me to provide world-class care to my patients. I have a healthy work-life balance that I could not achieve as a private practice owner trying. To figure it out on my own. When our practice was closed for 8days because we lost electricity when Hurricane Irma came through Florida, Heartland payed myself and my team members, even though the practice wasn’t open.


    No company is perfect, but I have never belonged to one that cares so much about its employees

    Advice to Management

    Keep caring! Don’t ever lose sight of your mission and vision, or it will change the culture and Heartland will lose what makes it special.

See All 743 Reviews

Heartland Dental Photos

Heartland Dental photo of: Dr. LEADS 2016
Heartland Dental photo of: Crow Valley Dental Care
Heartland Dental photo of: Relay for Life
Heartland Dental photo of: Winter Conference 2018
Heartland Dental photo of: Free Dentistry Day
Heartland Dental photo of: Winter Conference 2018
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Heartland Dental Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview

    Helpful (5)  

    Recruiter Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. The process took 4+ weeks. I interviewed at Heartland Dental in October 2017.


    I had 3 separate interviews: Immediate Supervisor, Director of Talent Acquisition, and RDO. Because this position was remote, all of my interviews were conducted virtually (video interviews). It felt like I was speaking with a friend - very comfortable and laid back.

    Interview Questions

    • How would the people in your life describe you?   2 Answers
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Heartland Dental Awards & Accolades

  • Hire Power Awards - Top 100 Job Creators, Inc. 5000, 2013
  • Inc. 5000 Fastest Growing Companies, Inc. Magazine, 2013
  • Inc 5000 Fastest Growing Companies, Inc. Magazine, 2003
  • Inc. 5000 Fastest Growing Companies, Inc. Magazine, 2012
  • Inc. 5000 Fastest Growing Companies, Inc. Magazine, 2014
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