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Competitors: Unknown
Pros
It would be tough to find a better company with a better workplace environment than Help Scout. The communication from leadership, manager-to-report relationships, and work-life blend are absolutelyCons
Not many! It can be tough for some to adjust to the remote work environments, but Help Scout is intentional with onboarding, company retreats, and respectful meeting culture. I will say the hiringAdvice to Management
Stay genuine and keep prioritizing employees. Make sure you're supporting your teams by staffing them enough to maintain processes and grow their initiatives the way they want! Also - need toHelp Scout is committed to building a diverse and inclusive team across many aspects of identity. We care about this because it's the right thing to do, and it's an added bonus that research shows that working with diverse teams makes us all .css-1h8fl5g{width:100%;height:60px;position:absolute;bottom:0px;background:linear-gradient(to bottom,rgba(255,255,255,0) 0%,rgba(255,255,255,1) 90%);}
All answers shown come directly from Help Scout Reviews and are not edited or altered.
...I joined the company because of their customer centricity, the diverse team, and their helpful culture....Read More
Interview
Overall the process went really smooth and everyone at Help Scout was really nice. There was a miscommunication on the payment for homework and they made it right several months later. I’ve tried deleting my other interview review or updating it but it won’t let me do eitherWhy do you want to work for Help Scout? Tell me about your background.
Answer QuestionPay Equality Pledge
Committed to paying equitably for equal work & experience
Diversity Commitment
Has programs that support a diverse and inclusive workforce
(17 Questions)
All answers shown come directly from Help Scout Reviews and are not edited or altered.
...Work/Life balance is also great and employee's time is respected.💯...
October 8, 2021