Help Scout OverviewWork Here? Claim your Free Employer Profile
- Boston, MA
- 51 to 200 Employees
- Company - Private
- Software Development
- Unknown / Non-Applicable
What are your colleagues talking about?
Help Scout Reviews
"Great place to work, nice flexibility, company that cares"
ProsThrough the storm of 2020 and beyond I had a coach who really cared about me and my family's well-being. Who empathized with the struggle, and never made me feel like the amount of death and mental
ConsNot a lot of diversity in leadership. Seems every time we have a BIPOC leader (beyond middle management) they leave, and their exit was always "planned from the beginning".
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Help Scout Interviews
Senior Brand Designer InterviewAnonymous Employee in AustraliaNo OfferPositive ExperienceAverage InterviewApplication
I applied online. The process took 4 weeks. I interviewed at Help Scout (Australia) in Sep 2022
InterviewPositive interview with the head of brand. She was very kind and asked some decent questions, specific to the role. I felt a good rapport with the hiring manager who acknowledged I had enough experience for the role.
I was disappointed to be deemed over-qualified for the position, and would have figured the company of its size would have seen value to find a place for an employee with lots to offer.
The recruiting manager was also good, however the process was lengthy and drawn out, and I had to chase a response. This was during the heated hiring period of 2022.Interview
Best question was something like: “What’s one thing you would change about our brand”Answer Question
See All 49 interviews
Help Scout Awards & Accolades
- Top Company Cultures, Entrepreneur Magazine, 2015
Help Scout FAQ
All answers shown come directly from Help Scout Reviews and are not edited or altered.
What are perks and other benefits like at Help Scout?
...The benefits, the people, the transparency....
August 24, 2022
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