Working at Help at Home | Glassdoor

Help at Home Overview

Chicago, IL
1001 to 5000 employees
Company - Private
Health Care Services & Hospitals
$50 to $100 million (USD) per year
Help At Home LLC is a home care agency committed to enhancing the quality of life for our clients and providing a viable alternative to living in a nursing home or long-term care facility. We can provide care 24 hours a day, 7 days a week - holidays and weekends included! We ... Read more

Mission: The mission of Help At Home, LLC / Oxford HealthCare is to benefit and enhance the lives of the elderly and disabled, and their families, by providing care and assistance in their homes. Our Team is committed to building lasting relationships based on honesty and trust with ... Read more

Help at Home – Why Work For Us?

Our History

Help At Home, LLC, along with our sister companies, Oxford HealthCare, Excel Home Care, and Coastal/Altrus, has been providing compassionate, dependable care as an alternative to nursing home placement for over 40 years. Our company name describes our mission perfectly. Since 1975, we have provided the means for thousands of people to remain in their own home instead of relocating to a care facility. Our committed and well-trained staff makes it possible to keep people comfortably and safely in their own homes and communities.

Our Staff

We are fully insured and bonded, and all of our staff are thoroughly trained, tested, and background-checked before ever entering a client’s home. Field staff are required to attend in-service training on a regular basis and are always closely monitored by our staffing supervisors. Our comprehensive training program exceeds State and Federal minimum standards. In fact, our training program has even been used as a model for other home care agencies! Our intense commitment to quality has allowed us to partner with local and federally funded home care programs.

We operate 151 branch locations, providing services in 13 states. This list is constantly expanding. Our size allows us to have a voice in the industry, which benefits and protects our clients' rights to quality and services. It also allows us to manage costs effectively and ensure that there is always coverage for cases. Even though our operation is overall quite large in size, each office is managed at the local level by a trusted branch manager. The branch managers are in constant contact with the corporate office in Chicago in order to facilitate the strict enforcement of our standards. Through this model of leadership and management, we are able to provide the type of personal service that has made us a leader in our industry!

Help At Home, LLC strives to be the best employer in our communities! We offer competitive wages, insurance packages, vacation and holiday benefits, and paid training to eligible active employees. Working for Help At Home, LLC is the right choice! First and foremost, all of our positions require a caring attitude towards elderly and impaired persons. Applicants must go through and pass an extensive pre-service training program with Help At Home, LLC before they will be considered for work with our clients.

Once employees, they are additionally required to attend ongoing training to keep them up-to-date on procedures and skills. Our training programs have actually been used as a model for other homecare associations!

Employees applying for positions that require licenses and/or certifications must ensure these are current in the state for which they are applying for employment.

Welcome to Oxford HealthCare

Oxford HealthCare is a home care agency committed to enhancing the quality of life for our clients. We are dedicated to providing care that allows our clients to remain comfortable in their own homes with dignity and independence. This is often a viable alternative to living in a nursing home or long-term care facility.

With our sister companies, Help At Home, LLC, Excel Home Care, and Coastal/Altrus, we currently provide services in 13 states - Alabama, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Mississippi, Missouri, Pennsylvania, South Carolina, and Tennessee.

Founded in 1975, we have over 40 years of experience in this field. Oxford HealthCare employs a large staff of trained Homemakers, Nursing Assistants, and Registered Nurses who are readily available to provide homecare services for you or a loved one. Services are available 24 hours a day, 7 days a week - holidays and weekends included! We will customize a care plan to meet your needs.

Oxford HealthCare is proud to be a quality, equal opportunity employer. Offering competitive compensation and attractive benefits allows us to employ the best staff available. The professional, dedicated staff we employ is a big part of our success.

We hope you will explore our site to learn more about us. If you have any questions or would like us to call you so that we can provide you with more detail, Contact Us today.

Welcome to Oxford HealthCare

Help at Home Reviews

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Ron Ford
70 Ratings
  • Featured Review

    "A Great Place to Work"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Certified Nursing Assistant in Valparaiso, IN
    Current Employee - Certified Nursing Assistant in Valparaiso, IN
    Positive Outlook
    Approves of CEO

    I have been working at Help at Home part-time (More than 10 years)


    They have the hours& r flexible. Since new scheduler are there. They make it more easier& more professional . Stacy is wonderful


    Pretty much. I really don't have a Down Side about Help at Home. I have more than 10 years plus with them. The company in Valparaiso,In is better. But all companies will have some downfall but all Postives from my experiences

    Advice to Management

    Management is Great.

See All 202 Reviews

Help at Home Photos

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Help at Home Interviews



Getting an Interview

Getting an Interview





    Case Manager Interview

    Anonymous Employee in Plymouth, IN
    Accepted Offer
    Negative Experience
    Easy Interview


    I applied in-person. The process took 2 weeks. I interviewed at Help at Home (Plymouth, IN) in April 2014.


    The interview with this company was very unprofessional lacked information regarding the exact requirements of position was more like a meeting at a nightclub than an interview. Looking back I would not have wasted my time

    Interview Questions

See All 26 Interviews

Help at Home Awards & Accolades

  • Gold Seal Joint Commission accreditation, The Joint Commission’s Gold Seal of Approval, 2013

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