Working at Higher One | Glassdoor

Higher One Overview

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New Haven, CT
1001 to 5000 employees
2000
Company - Public (ONE )
Investment Banking & Asset Management
$100 to $500 million (USD) per year
Nelnet, Touchnet Information Systems, Tuition Management Systems
The higher ambition at Higher One Holdings is to facilitate higher education payments. The company provides payment processing and disbursement services to colleges and universities and their students. Designed to make financial transactions in higher education settings more ... Read more

Higher One Reviews

3.2
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Recommend to a friend
Approve of CEO
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Marc Sheinbaum
24 Ratings
  • "HIGHER ONE.....WAS A GREAT COMPANY"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Work At Home Customer Service Representative
    Former Employee - Work At Home Customer Service Representative
    Disapproves of CEO

    I worked at Higher One full-time (Less than a year)

    Pros

    The company offered work from home opportunities for customer care agents. Had a wonderful, helpful atmosphere always. There were metrics and goals to meet but because of the excellent training, reaching and exceeding goals was easy

    Cons

    Cons: The company shut down. A very sad day that was.

See All 113 Reviews

Higher One Interviews

Experience

Experience
81%
5%
14%

Getting an Interview

Getting an Interview
80%
10%
5%
5

Difficulty

2.2
Average

Difficulty

Hard
Average
Easy
  1.  

    Home Based Customer Care Agent Interview

    Anonymous Employee in Lytle, TX
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 2+ weeks. I interviewed at Higher One (Lytle, TX).

    Interview

    Someone called me and asked if I wanted to work there. They got my info off the Career Builder website and they were trying to hire 100 agents to fill jobs. I was the first they called.

    Interview Questions

    • Had I worked for companies like this before and used the chat for inquiries.   1 Answer
See All 23 Interviews

Higher One Awards & Accolades

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