Working at Highmark Health | Glassdoor

Highmark Health Overview

Pittsburgh, PA
10000+ employees
Nonprofit Organization
Health Care
$10+ billion (USD) per year
Collectively, we are more than 35,000 people working collaboratively nationwide to serve 50 million Americans as the third largest integrated health care delivery and financing system in the nation. Our portfolio of businesses provides health, vision and dental insurance ... Read more

Mission: Highmark Health is an interdependent system designed to deliver high quality, accessible, understandable and affordable experiences, outcomes and solutions for our customers.

Highmark Health's dedicated and respected ... Read more

Company Updates

  • We strive to create an inclusive culture, so we're honored to have earned the distinction as a "Best Place to Work for LGBT Equality" from the Human Rights Campaign:

    Press release: Dec. 7, 2016

    Highmark Inc. PITTSBURGH (Dec. 7, 2016) - In recognition of Highmark Inc.'s supportive and inclusive culture for lesbian, gay, bisexual, transgender, and queer or questioning employees, the company has earned distinction as a "Best Place to Work for LGBT Equality" from the Human Rights Campaign Foundation.

  • Three Highmark Health employees discuss how their military experience has helped them serve our customers:

    Veteran Voices: Meet Sharon, Michael and Brandy

    Veteran Voices is a series that gives our veteran employees a chance to discuss their time in the military and how it prepared them for their careers with Highmark Health companies. In this post, we share three veteran-employee videos that the Highmark Health Human Resources team created as part of its ongoing work to recruit and hire veterans.

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Highmark Health – Why Work For Us?

Help us build a better health care industry

We’re a national health care brand and a great supporter of our local communities. We’re a leading-edge technology platform. We’re a big data company. We’re a customer service and health care provider.

We’re embarking on a mission to change how the health care industry works for the better and we’re looking for people who care enough to make a difference, every day. 

We are the heartbeat of health care.

Learn more!

It’s an invigorating, energizing culture. One that is shaped by our employee collaboration across functions and lines of business and that inspires different ways of thinking and engages with different types of challenges.

We empower our people. We encourage every individual to take responsibility, question the status quo and create change when it delivers better service to our customers. Hear more from our employees:

Our Roles

Collaborative. Caring. Courageous. These characteristics define the Highmark Health spirit. You may be surprised at the diversity of roles, individuals and opportunities that are found here. Our organization has careers within Customer Care, Consulting, Health Insurance, Technology, Dental and Vision Care, just to name a few. Together, we are harnessing our collective skills and expertise to pioneer integrated health care solutions that improve the customer experience and deliver value—as the heartbeat of health care.

Our Development

Above all, we use positive change as a career platform. As our organization develops, grows and transforms, so do your career opportunities. You can move across or within functions, locations, companies – all while building your portfolio of Highmark Health skills.

Our Culture Our Culture Our Culture

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Technology is fundamental to the future of health care. We depend on the systems that manage our customer data; platforms that support our clients; and infrastructure that underpins our own contact and data centers, health plans and affiliated businesses. We meet the needs of more than 37,000 users across the nation — in offices, in sales roles in the field, in health care environments and working remotely. We ensure that they can share information, connect with clients and customers, and have the right tools they need to perform in their role.

Meet Aaron, one of our PEGA Application Developers within HM Health Solutions. Hear more about his role within HM Health Solutions and why our technical capabilities are a pivotal component to the Highmark Health enterprise:

Learn more about our technology careers here.

HM Health Solutions, a Highmark Health business and a new leader in the health care consulting industry, is hiring consultants at all levels.

Hear from Shayne, one of our associate principal consultants to learn why he’s chosen to work within our startup-like environment and how our consultants are an integral part of our future success:

Our Consulting Roles:

  • Practice Leader
  • Principal
  • Associate Principal
  • Senior Consultant
  • Consultant
  • Associate Consultant

Our People
The people we recruit in Consulting Services are exceptional client and relationship managers. Our teams ensure that the health care solutions we provide are delivered to budget, to timescale and to the highest standards. It calls for people who are methodical, accurate and organized, yet also passionate about helping others. After all, improving quality of care for individuals is the end result of everything we do.

Learn more about our consulting roles.

Our teams look after every customer. They listen, they care, they make a difference. 

Working in Customer Service is rewarding. It’s more than just a job; it is the front line of building the Highmark Health brand and reinforcing our corporate mission, vision and values.

Our Customer Service team members come from many different backgrounds. We look for people who listen, understand and communicate – those who can excel in any type of customer service environment. 

In our Customer Service roles, a background in health care, while helpful, is not essential. Your attitude and aptitude are far more important. 

Meet Megan

Megan explains how her experience working in our customer service group prepared her for future roles within the Highmark Health family:

We’re hiring! Find out more.

Highmark Health Reviews

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Highmark Health President and CEO David L. Holmberg
David L. Holmberg
123 Ratings
  • Featured Review

    Helpful (3)

    "Productive work place"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Applications Developer in Harrisburg, PA
    Current Employee - Senior Applications Developer in Harrisburg, PA
    Neutral Outlook
    Approves of CEO

    I have been working at Highmark Health full-time (More than 5 years)


    It is a great company that is currently changing to stay competitive. For this reason people seems to think the company is going down but in reality it is improving.


    Because the company is changing the management and the company is setting up stricter rules. This will settle down after a while and get back to normal.

See All 378 Reviews

Highmark Health Interviews



Getting an Interview

Getting an Interview





    Developer Interview

    Anonymous Interview Candidate
    Declined Offer
    Neutral Experience
    Difficult Interview


    I attended an interview with highmark pittsburgh. A Project manager called scheduled that interview for 3hrs and invited majority of their staff to participate in that interview. in that process rather than it felt as a interview to me , I kind of felt as I am in some party. everybody kept on asking same questions in different style. Very boring and sleepy experiance

    Interview Questions

See All 93 Interviews

Highmark Health Awards & Accolades

  • Best Place to Work for LGBT Equality 2017, Human Rights Campaign Foundation, 2016
  • Disability Equality Index Best Places to Work, Disability Equality Index, 2015
  • Pittsburgh Green Workplace Challenge Winner, Sustainable Pittsburgh, 2015
  • Healthiest Employers of Western Pennsylvania, Healthiest Employers, 2015
  • Most Admired Companies in Research Science, Black Engineer & Information Technology, 2010
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