Working at Highmark Health | Glassdoor

Highmark Health Overview

Pittsburgh, PA
10000+ employees
Nonprofit Organization
Health Care Services & Hospitals
$10+ billion (USD) per year
A world where everyone embraces health.

We’re a national, blended health organization that includes one of America’s largest Blue Cross Blue Shield insurers and a growing regional hospital and physician ... Read more

Mission: To create a remarkable health experience, freeing people to be their best.

Company Updates

  • Our Cyber Security team keeps our patient and member data safe all while helping to create a remarkable health experience. Join our Cyber Security Talent Community today and you’ll receive career updates tailored to you. http://bit.ly/2yptRd3

  • Reward yourself with a great career that matches your unique background and abilities. Sign up with Highmark Health to receive our personalized jobs alerts delivered right to your email inbox! http://bit.ly/2X6mohE

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Highmark Health – Why Work With Us?


A world where everyone embraces health.

We’re a national, blended health organization that includes one of America’s largest Blue Cross Blue Shield insurers and a growing regional hospital and physician network.

We're inspired by a bold mission - to create a remarkable health experience, freeing people to be their best.

We invite you to learn more about the many remarkable ways that Highmark Health is getting health care right.

Learn more!

It’s an invigorating, energizing culture. One that is shaped by our employee collaboration across functions and lines of business and that inspires different ways of thinking and engages with different types of challenges.

We empower our people. We encourage every individual to take responsibility, question the status quo and create change when it delivers better service to our customers. Hear more from our employees:


Our Roles

Collaborative. Caring. Courageous. These characteristics define the Highmark Health spirit. You may be surprised at the diversity of roles, individuals and opportunities that are found here. Our organization has careers within Customer Care, Consulting, Health Insurance, Technology, Dental and Vision Care, just to name a few. Together, we are harnessing our collective skills and expertise to pioneer integrated health care solutions that improve the customer experience and deliver value—as the heartbeat of health care.

Our Development

Above all, we use positive change as a career platform. As our organization develops, grows and transforms, so do your career opportunities. You can move across or within functions, locations, companies – all while building your portfolio of Highmark Health skills.

Our CultureOur CultureOur Culture

Learn more!

Diversity & Inclusion

At Highmark Health, creating a remarkable health experience requires a continual influx of new ideas, different experiences, and fresh perspectives. We are committed to being open, inclusive and supportive to all, as we strive to inspire and empower talented people from every background. For us, supporting a diverse and inclusive workforce is more than the right thing to do. It makes us stronger as a business and more innovative as a group.


Business Resource Groups (BRGs) – Our BRGs elevate the employee experience by enhancing professional growth, promoting cultural competency and multicultural awareness, and fostering a spirit of inclusion.

  • Abilities 
  • BOLD 
  • EAST (Exploring Asian Societies and Traditions) 
  • GenNEXT 
  • PRIDE (People Respecting Inclusion Diversity & Equity) 
  • SALUD (Strengthening Awareness of Latino culture Using and understanding Diversity)
  • VETs. (Voices of Employees That have Served) 
  • Women's 


Awards and Recognition

Our commitment to diversity and inclusion has been recognized by a number of prestigious organizations:

  • Best Places to Work for LGBT Equality (2017-2020) – The Human Rights Campaign Foundation recognized the excellence of our corporate policies and practices pertinent to LGBT employees.
  • Best Place to Work for People with Disabilities (2014-2019)We were honored as a "Best Place to Work for Disability Inclusion" through the Disability Equality Index®, a leading benchmark of the American Association of People with Disabilities (AAPD) and Disability: IN. 
  • Military Friendly® Employer Silver (2019) – We achieved the Military Friendly® Employer silver-designation by exceeding Military Friendly® standards in hiring and onboarding, opportunity and advancement, culture and commitment, support and retention, policies and compliance, and recruiting and sourcing.
  • Corporate Warrior Leadership Award (2018) – We were honored for our leadership in the Pittsburgh military community and for our commitment to supporting and empowering our veteran employees.
  • Tony Coehlo Award (2018) – Bender Consulting presented this award to Highmark Health President and CEO, David Holmberg for our significant commitment to employ people with disabilities in competitive positions.
  • Vibrant Pittsburgh's Regional Economic Inclusion Summit Marketplace ERG/BRG Award (2017) –Our SALUD BRG was honored for cultivating marketplace opportunities and business solutions in the Hispanic and Latino community.
  • Pennsylvania Employer Support of the Guard and Reserve (ESGR) Above and Beyond Award (2017) – We were recognized for the extraordinary support we provide to our employees who serve in the Guard and Reserve.

Highmark Health Reviews

  • Featured Review

    Helpful (4)

    "Creative Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Pittsburgh, PA
    Current Employee - Anonymous Employee in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Highmark Health full-time (More than 3 years)

    Pros

    Trusting environment, motivational seminars, ample opportunity for growth and persona development, growing diverse and inclusive culture, leadership that are invested in their employees, ability to work from home regularly, flexible schedules

    Cons

    Sometimes work life balance is hard

See All 609 Reviews

Highmark Health Photos

Highmark Health photo of: Highmark Insurance Headquarters
Highmark Health photo of: Cafeteria
Highmark Health photo of: View from the Office
Highmark Health photo of: Computer Draft
Highmark Health photo of: 9TH FLOOR WAITING LOBBY
Highmark Health photo of: OUTSIDE
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Highmark Health Interviews

Experience

Experience
51%
19%
30%

Getting an Interview

Getting an Interview
68%
8%
7%
5
5
4
3

Difficulty

2.6
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

     

    Customer Service Representative Interview

    Anonymous Employee in Pittsburgh, PA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Highmark Health (Pittsburgh, PA) in May 2019.

    Interview

    Interview process took 2 weeks. Received email to schedule phone interview from recruiter. After passing phone screening, scheduled face to face interview. Very positive interview with two supervisors. Behavioral based questions. Went over job description and benefits. 2 days later received phone call from recruiter with job offer. Received email to complete drug screening and background check. Start date 2 weeks later.

    Interview Questions

    • Tell me about a time where you had to take on the leadership role at work?

      Tell me about a time when you had to deal with a irrate customer?

      Why do you want to work at Highmark?   Answer Question
See All 139 Interviews

Highmark Health Awards & Accolades

  • Best Places to Work for LGBT Equality, Human Rights Campaign Foundation, 2020
  • Best of the Best 2020, Black EOE Journal, 2020
  • Disability Equality Index (DEI), Disability Equality Index®, 2019
  • Military Friendly® Employer Silver, Military Friendly, 2019
  • Best Place to Work for LGBT Equality, Human Rights Campaign Foundation, 2018
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Pledges & Certifications

Veteran Hiring Commitment

Committed to helping America's military veterans find work

Tech Hiring Commitment

Helping to train, hire and promote more technology workers

Diversity Commitment

Has programs that support a diverse and inclusive workforce

Work at Highmark Health? Share Your Experiences

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