Working at Highmark Health | Glassdoor

Highmark Health Overview

Pittsburgh, PA
10000+ employees
Nonprofit Organization
Health Care Services & Hospitals
$10+ billion (USD) per year
Headquartered in Pittsburgh, PA., Highmark Health is the second largest integrated delivery and financing system in the nation based on revenue.

We are the parent company of Allegheny Health Network, HM Health Solutions and Highmark Inc., United Concordia ... Read more

Mission: Highmark Health is an interdependent system designed to deliver high quality, accessible, understandable and affordable experiences, outcomes and solutions for our customers.

Vision
Highmark Health's dedicated and respected ... Read more

Company Updates

  • We couldn’t be more proud of our marketing team, who was named among the Top 10 Marketers in North America at the recent 2018 Effie Awards Gala! http://glassdoor.com/slink.htm?key=vQkQE

    Highmark Health // Press Release: Highmark Health named among Top Ten Marketers in North America at 2018 Effie Awards Gala

    Highmark Health named among Top Ten Marketers in North America at 2018 Effie Awards Gala

  • Did you hear? We’ve launched a Highmark Health Careers Facebook page! Check out our page and be sure to follow us on Facebook, too!

    Highmark Health Careers

    Highmark Health Careers. 7 likes. Learn about careers at Highmark Health, the second largest integrated delivery and financing system in the nation.

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Highmark Health – Why Work For Us?


Help us build a better health care industry

We’re a national health care brand and a great supporter of our local communities. We’re a leading-edge technology platform. We’re a big data company. We’re a customer service and health care provider.

We’re embarking on a mission to change how the health care industry works for the better and we’re looking for people who care enough to make a difference, every day. 

We are the heartbeat of health care.

Learn more!

It’s an invigorating, energizing culture. One that is shaped by our employee collaboration across functions and lines of business and that inspires different ways of thinking and engages with different types of challenges.

We empower our people. We encourage every individual to take responsibility, question the status quo and create change when it delivers better service to our customers. Hear more from our employees:


Our Roles

Collaborative. Caring. Courageous. These characteristics define the Highmark Health spirit. You may be surprised at the diversity of roles, individuals and opportunities that are found here. Our organization has careers within Customer Care, Consulting, Health Insurance, Technology, Dental and Vision Care, just to name a few. Together, we are harnessing our collective skills and expertise to pioneer integrated health care solutions that improve the customer experience and deliver value—as the heartbeat of health care.

Our Development

Above all, we use positive change as a career platform. As our organization develops, grows and transforms, so do your career opportunities. You can move across or within functions, locations, companies – all while building your portfolio of Highmark Health skills.

Our CultureOur CultureOur Culture

Learn more!

Technology is fundamental to the future of health care. We depend on the systems that manage our customer data; platforms that support our clients; and infrastructure that underpins our own contact and data centers, health plans and affiliated businesses. We meet the needs of more than 37,000 users across the nation — in offices, in sales roles in the field, in health care environments and working remotely. We ensure that they can share information, connect with clients and customers, and have the right tools they need to perform in their role.

Meet Aaron, one of our PEGA Application Developers within HM Health Solutions. Hear more about his role within HM Health Solutions and why our technical capabilities are a pivotal component to the Highmark Health enterprise:

Learn more about our technology careers here.

HM Health Solutions, a Highmark Health business and a new leader in the health care consulting industry, is hiring consultants at all levels.

Hear from Shayne, one of our associate principal consultants to learn why he’s chosen to work within our startup-like environment and how our consultants are an integral part of our future success:

Our Consulting Roles:

  • Practice Leader
  • Principal
  • Associate Principal
  • Senior Consultant
  • Consultant
  • Associate Consultant

Our People
The people we recruit in Consulting Services are exceptional client and relationship managers. Our teams ensure that the health care solutions we provide are delivered to budget, to timescale and to the highest standards. It calls for people who are methodical, accurate and organized, yet also passionate about helping others. After all, improving quality of care for individuals is the end result of everything we do.

Learn more about our consulting roles.

Our teams look after every customer. They listen, they care, they make a difference. 

Working in Customer Service is rewarding. It’s more than just a job; it is the front line of building the Highmark Health brand and reinforcing our corporate mission, vision and values.

Our Customer Service team members come from many different backgrounds. We look for people who listen, understand and communicate – those who can excel in any type of customer service environment. 

In our Customer Service roles, a background in health care, while helpful, is not essential. Your attitude and aptitude are far more important. 

Meet Megan

Megan explains how her experience working in our customer service group prepared her for future roles within the Highmark Health family:

We’re hiring! Find out more.

Highmark Health Reviews

2.9
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Recommend to a friend
Approve of CEO
Highmark Health President and CEO David L. Holmberg
David L. Holmberg
201 Ratings
  • Featured Review

    Helpful (8)

    "Freedom with initiative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Pittsburgh, PA
    Current Employee - Anonymous Employee in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Highmark Health full-time (Less than a year)

    Pros

    I really enjoy the people I work with and my manager has given me a ton of freedom to do things I'm excited about. Work-life balance is good - we work hard when it's needed and leave on time when we can.

    Cons

    The organization can be a bit reactive and silo-ed, which can feel like we're more focused on putting out fires then making good decisions together.

    Advice to Management

    Keep supporting and trusting your employees to do their best work. Give them good plans (beyond high level direction) so they know how to execute your vision.

See All 508 Reviews

Highmark Health Photos

Highmark Health photo of: Highmark Insurance Headquarters
Highmark Health photo of: Cafeteria
Highmark Health photo of: View from the Office
Highmark Health photo of: Computer Draft
Highmark Health photo of: 9TH FLOOR WAITING LOBBY
Highmark Health photo of: OUTSIDE
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Highmark Health Interviews

Experience

Experience
53%
20%
27%

Getting an Interview

Getting an Interview
65%
8%
7%
6
5
5
4

Difficulty

2.6
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

    Helpful (1)  

    Software Developer Interview

    Anonymous Employee in Camp Hill, PA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Highmark Health (Camp Hill, PA) in May 2018.

    Interview

    Interview was very nice and personable. Three people interviewed and asked me some puzzles but mainly personal experience was focused on. Very good group of people. Personal skills go a long way at this place.

    Interview Questions

See All 117 Interviews

Highmark Health Awards & Accolades

  • Best Place to Work for LGBT Equality, Human Rights Campaign Foundation, 2018
  • Disability Equality Index Best Places to Work, Disability Equality Index (DEI), 2018
  • HM Insurance Group named to Ward's 50® Top Performing Insurance Companies, Ward’s 50, 2018
  • Regional Corporation of the Year, Eastern Minority Supplier Development Council, 2018
  • Disability Equality Index Best Places to Work, Disability Equality Index, 2015
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