Working at Highwire Press | Glassdoor

Highwire Press Overview

Work Here? Get a Free Employer Account
Redwood City, CA
51 to 200 employees
Company - Private
Information Technology
Unknown / Non-Applicable
Technology Solutions for the Scholarly Community

With 1700 scholarly journals and thousands of scholarly books, HighWire provides powerful technology solutions to influential societies, university presses and independent publishers who produce high-impact ... Read more

Mission: At HighWire, we strive to provide a stimulating and engaging working environment that nurtures professional growth and career advancement. Be part of a solution oriented team that works hard and has fun! We ... Read more

Highwire Press Reviews

Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Dan Filby
22 Ratings
  • Helpful (1)

    "Wild ride but it's been worth it"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Software Engineer in Chicago, IL
    Current Employee - Principal Software Engineer in Chicago, IL
    Positive Outlook
    Approves of CEO

    I have been working at Highwire Press full-time (More than 5 years)


    HighWire provides vast opportunities to grow as a software engineer. The company is growing at a fast pace and strives hard to invest in new and emerging technologies, which has been great for career development. The team at Accel-KKR has put in place the strongest leadership group I've seen since I started at the company six years ago. Work life balance is pretty good. Of course you'll have to work late time to time, but in general you won't be pulling 60 to 70 hr work weeks. Lastly, it's a very personally rewarding company to work for. HighWire's main business is providing services to high profile scholarly publishers around the world. Working here you get a feeling that you are helping people all over the world by making sure doctors and researchers have access to the scientific data they need.


    There has been a lot of change in the company over last few years which has lead to bit of uncertainty. Although that feeling has been less in the last couple of years, it seems they've gotten things figured out now.

See All 38 Reviews

Highwire Press Interviews

Interview Experience

Interview Experience

Getting an Interview

Getting an Interview

Interview Difficulty


Interview Difficulty



  1. Helpful (9)  

    Account Manager Interview

    Anonymous Interview Candidate
    Declined Offer
    Negative Experience
    Average Interview


    The process took 2 weeks. I interviewed at Highwire Press.


    My interview process started by phone with a VP/hiring manger for the position I was interviewing for and included a talk with another VP as well as three staffers who performed a role similar to the one I was interviewing for.

    Early on, one of the VPs mentioned that here at Glassdoor former and current employees had shared negative comments. Because this VP herself brought the comments to my attention, I believed they were fair game for me to look up and incorporate into the list of questions I posed during the interview process and I did just that (as a candidate for employment with Highwire, you would be wise to do so too).

    Some of the 5 people I spoke with were candid and helpful. Others were not.

    One of the people was highly unprofessional and unethical. She came across extremely territorial. She openly demeaned my resume and questioned whether I was a good fit for the account manager role even though she knew I had already gotten a blessing from one of the VPs.

    To my shock, this same person even mentioned by name a woman who she claimed she responsible for running away from the company.

    However, the overall interview process was a positive one and after it had concluded after two weeks my gut told me that Highwire was a company I would want to work for. I had spoken with the VP/hiring manager several times throughout and another VP three times. It amounted to more contacts with a potential employer than I have ever made during any previous interview processes.

    It helped too that the compensation was competitive, well above the average annual salary of an account manager and afforded me the opportunity to work from home ALL the time.

    So why didn't I accept the offer?

    In my final conversation with the VP/hiring manager, I proposed a start date, which would have been a total of 3 and half weeks from receipt of the offer letter, which I had received mid week. As I explained, that amount of time would allow me to handle the transition from my current job to Highwire and it would allow for me to give a full two weeks notice plus.

    The VP did not want to hear it. She told me she needed someone the very next Monday. She then grew more upset and said she would accept my proposed start date if she had too.

    But she went on to question my judgement and why I had not begun planning my exit sooner -- before I had received an official offer letter.

    I tried to explain that I was giving my current employer the same professional courtesy I would give Highwire and that I believed it was reasonable not to begin to the transition process from my current job before I had an offer signed by myself and Highwire.

    No matter.

    The manager took matters a step further and tried to make the case that how I was handling my transition from my current job to Highwire was also the way I would behave as an account manager.

    I was taken aback.

    This VP showed a lack of regard for the professional courtesy an employee should give to his employer.

    This VP demonstrated that she was obviously under a lot of pressure and was not above projecting it on to others.

    And ultimately, this VP was NOT someone I could work for.

See All 5 Interviews

Company Updates


    Case Study | HighWire

    There is evidence to support the publisher's decision to launch a new subject-specific journal. The volume of papers on the topic was at capacity for the multi-disciplinary journal, and there has been a strong submission pipeline. Though highly cited papers were rejected by the multi-disciplinary journal, these may be in scope for the new, subject-specific journal.


    Press Releases | HighWire

    HighWire Press CEO Dan Filby pointed to the ongoing teamwork and collaboration that underlies the strong partnerships with the publishers and resulted in the early renewals. "We look forward to taking their publication sites to a new level with JCore, which offers the most flexibility among the leading content-hosting platforms in the Information industry.

See All See All

Highwire Press Awards & Accolades

Let us know if we're missing any workplace or industry recognition – Add Awards

Work at Highwire Press? Share Your Experiences

Highwire Press
  • Star
  • Star
  • Star
  • Star
  • Star
Click to Rate