Working at Hilton Grand Vacations | Glassdoor

Hilton Grand Vacations Overview

Orlando, FL
5001 to 10000 employees
1992
Subsidiary or Business Segment
Hotels, Motels, & Resorts
Unknown / Non-Applicable
Go further than you ever imagined with the leader in vacation ownership. Hilton Grand Vacations offers endless career opportunities in the most sought-after vacation destinations around the world. We work in spectacular resort locations, enjoy distinctive benefits, and ... Read more

Mission: By putting people first, we will ensure Team Members become family, guests become Owners, and Owners become the heart of everything we do.

Company Updates

  • "When you come into contact with a Hilton Grand Vacations Team Member, you’ll quickly see our mission is to always put people first." Hear more from Josh, our Activities Director at Tuscany Village, and his incredible career journey on our Recreation team in Orlando. http://glassdoor.com/slink.htm?key=vQjju

    Hilton Grand Vacations Team Member Spotlight: Josh W. - Where To

    When you come into contact with a Hilton Grand Vacations Team Member you'll quickly see our mission is to always put people first. One Team Member, Josh W., Activities Director at Hilton Grand Vacations Club at Tuscany Village is certainly a champion of our brand and works tirelessly each day to live our mission and values.

  • Simplify your job search by joining our Talent Network! Fill out a short profile so our recruiters can reach out when we have an opportunity that matches your skill sets. Take the next step towards career success today: http://glassdoor.com/slink.htm?key=vQN5w

    Join our Talent Community - Hilton Grand Vacations

    Hilton Grand Vacations® is a registered trademark of Hilton International Holding LLC licensed to Hilton Grand Vacations Inc. Hilton Grand Vacations and its ownership properties and club programs operate under the Hilton name pursuant to a license agreement with Hilton Worldwide Holdings Inc.

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Hilton Grand Vacations – Why Work For Us?


There’s something truly unique about Hilton Grand Vacations. The foundation of our culture is about creating memorable experiences and making a positive impact within our industry and the communities in which we live and work. Our Team Members are the driving force behind these efforts. It is their talent, passion, and commitment to our brand that has fueled the success of Hilton Grand Vacations.

 Hilton Grand Vacations develops, markets, and operates a system of brand-name, high-quality vacation ownership resorts in highly desirable vacation destinations. Our company also manages and operates two innovative club membership programs: Hilton Grand Vacations Grand Vacations Club® and The Hilton Club®, providing exclusive exchange, leisure travel, and reservation services for more than 280,000 Club Members.

 Taking Your Career to New Frontiers

At Hilton Grand Vacations, we are committed to enriching the lives of our Club Members and guests with memorable vacations in some of the world’s most sought-after destinations. Our culture of hospitality also extends to our more than 8,200 Team Members who collectively play an important role in delivering exceptional service, quality accommodations, and positive travel experiences. That’s why we’ve created a workplace that supports growth, opportunity, work-life balance, and respect throughout our Club affiliated properties, sales centers, and corporate offices around the globe.

 We offer an extensive array of benefits, from paid time off, travel discounts and bonuses to the best parental leave plans in the business, to attract the most qualified and driven candidates in the industry. As the leader in vacation ownership, we are focused on helping each and every one of our Team Members produce their best work so they can reach their fullest potential.

Add Your Unique Talents to Our Diverse Culture

Spread your wings, feed your passions, and discover new horizons. That’s what you can expect when you work for Hilton Grand Vacations. Our Team Members deliver expertise and excellence in all aspects of our thriving brand.

Much like our commitment to being the first choice of guests, at the heart of our culture is a promise to be the employer of choice for our Team Members. We place a high importance on showing Team Members at all levels our appreciation for their unique skills, valuable contributions and boundless energy and enthusiasm through a variety of recognition efforts.

Put Your Passion to Work

We can’t accomplish great things without great people. Our excellence starts with top-performing Team Members – our greatest asset and the engine behind our unmatched performance. If you share our desire to embrace growth and new possibilities, then we’ll find a place for you to lead and thrive.

Be inspired by the spirit of hospitality that drives us to provide the highest quality of vacation ownership options, services and benefits to our Club Members and guests while expanding our diverse resort portfolio.

Discover opportunities available across the globe in our various areas of talent, including: Call Center, Corporate, Resort Operations (Front and Back of House), Food & Beverage, Marketing, and Sales.  

Start exploring the many ways you can fuel your success at Hilton Grand Vacations while spreading the light and warmth of hospitality.

Embark On An Incredible Journey With An Engaging Career At HGV

Start exploring the many ways you can fuel your success by building a career with the worldwide leader in vacation ownership. With a legacy spanning more than two decades of leadership and innovation, Hilton Grand Vacations develops, markets and operates a world-class collection of vacation ownership resorts in some of the world's most celebrated destinations. More than 8,200 Team Members help enrich the lives of our more than 275,000 Club Member families who have chosen Hilton Grand Vacations to fulfill their vacations dreams and make unforgettable memories.

If you share our desire to embrace growth and new opportunities, then we’ll find a place for you to lead and thrive.

Hilton Grand Vacations Reviews

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Approve of CEO
Hilton Grand Vacations President Mark Wang
Mark Wang
247 Ratings
  • Featured Review

    Helpful (12)

    "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Las Vegas, NV
    Current Employee - Sales Manager in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton Grand Vacations full-time (More than 5 years)

    Pros

    The professional work environment is second to none. The quality of the culture is something that this industry strives for but rarely achieves. People who work here have a career, not a job.

    Cons

    It is a results based business, so sometimes good people don't make it. Sales is not for everyone and the really good ones make it look easy. It is not an easy job and it is not for everyone.

    Advice to Management

    Continue the path that you are currently on. It is effective and working.

See All 467 Reviews

Hilton Grand Vacations Photos

Hilton Grand Vacations photo of: Hilton Hawaiian Village
Hilton Grand Vacations photo of: Be your best while working for the best
Hilton Grand Vacations photo of: Put your culinary skills to the test on our Food and Beverage team
Hilton Grand Vacations photo of: Explore opportunities as a Marketing Representative
Hilton Grand Vacations photo of: Make vacation dreams a reality on our Call Center team
Hilton Grand Vacations photo of: Explore your potential on our Resort Operations team as a Recreation Coordinator
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Hilton Grand Vacations Interviews

Experience

Experience
55%
20%
25%

Getting an Interview

Getting an Interview
73%
8%
6%
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  1. Helpful (1)  

    Director Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 7 weeks. I interviewed at Hilton Grand Vacations in March 2018.

    Interview

    Ridiculous. Paired with a recruiter with minimal experience and an inadequate mastery of written and spoken English. The first step after your resume clears, is not a phone conversation/interview, but an invitation to a HireVue (one-way video) interview. HireVue is insulting to any applicant, but particularly for senior management positions. It is not an engaging, high-touch candidate engagement experience in a market with a low candidate supply. One-way video interviews are not accurate assessments and are recruiter porn for inadequate recruiters. My advice would be to offer to Skype or web conference for interviews, or God forbid, actually do a phone interview first. Be prepared to get dropped if you do not respond or refuse the HireVue request. VERY slow to respond to applicants. It appears that their talent acquisition function needs a major overhaul.

    Interview Questions

    • Interview questions were created by an employee or recruiter who did not understand the position. Very general and non-specific questions. HireVue format is CRAZY.   Answer Question
See All 117 Interviews

Hilton Grand Vacations Awards & Accolades

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