Working at Hilton Grand Vacations | Glassdoor

Hilton Grand Vacations Overview

Orlando, FL
5001 to 10000 employees
1992
Subsidiary or Business Segment
Travel & Tourism
Unknown / Non-Applicable
Go further than you ever imagined with the leader in vacation ownership. Hilton Grand Vacations offers endless career opportunities in the most sought-after vacation destinations around the world. We work in spectacular resort locations, enjoy distinctive benefits, and ... Read more

Company Updates

  • Take a tour of our Corporate offices to find out why “It’s not just a corporate job, it’s a fun atmosphere...” and see what makes working at HGV so enjoyable: http://glassdoor.com/slink.htm?key=vQB53

    An Inside Look at Life as a Corporate Team Member

    To learn more about career opportunities and apply for open positions at Hilton Grand Vacations, visit our Careers website at: www.hiltongrandvacations.com/careers.

  • Travel the world with one click. Explore our global career opportunities and find the location where you can grow your career and live your best life. http://glassdoor.com/slink.htm?key=vQ92Z

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Hilton Grand Vacations – Why Work For Us?


There’s something truly unique about Hilton Grand Vacations. The foundation of our culture is about creating memorable experiences and making a positive impact within our industry and the communities in which we live and work. Our Team Members are the driving force behind these efforts. It is their talent, passion, and commitment to our brand that has fueled the success of Hilton Grand Vacations.

 Hilton Grand Vacations develops, markets, and operates a system of brand-name, high-quality vacation ownership resorts in highly desirable vacation destinations. Our company also manages and operates two innovative club membership programs: Hilton Grand Vacations Grand Vacations Club® and The Hilton Club®, providing exclusive exchange, leisure travel, and reservation services for more than 250,000 Club Members.

 Taking Your Career to New Frontiers

At Hilton Grand Vacations, we are committed to enriching the lives of our Club Members and guests with memorable vacations in some of the world’s most sought-after destinations. Our culture of hospitality also extends to our more than 7,500 Team Members who collectively play an important role in delivering exceptional service, quality accommodations, and positive travel experiences. That’s why we’ve created a workplace that supports growth, opportunity, work-life balance, and respect throughout our Club affiliated properties, sales centers, and corporate offices around the globe.

 We offer an extensive array of benefits, from paid time off, travel discounts and bonuses to the best parental leave plans in the business, to attract the most qualified and driven candidates in the industry. As the leader in vacation ownership, we are focused on helping each and every one of our Team Members produce their best work so they can reach their fullest potential.

Add Your Unique Talents to Our Diverse Culture

Spread your wings, feed your passions, and discover new horizons. That’s what you can expect when you work for Hilton Grand Vacations. Our Team Members deliver expertise and excellence in all aspects of our thriving brand.

Much like our commitment to being the first choice of guests, at the heart of our culture is a promise to be the employer of choice for our Team Members. We place a high importance on showing Team Members at all levels our appreciation for their unique skills, valuable contributions and boundless energy and enthusiasm through a variety of recognition efforts.

Put Your Passion to Work

We can’t accomplish great things without great people. Our excellence starts with top-performing Team Members – our greatest asset and the engine behind our unmatched performance. If you share our desire to embrace growth and new possibilities, then we’ll find a place for you to lead and thrive.

Be inspired by the spirit of hospitality that drives us to provide the highest quality of vacation ownership options, services and benefits to our Club Members and guests while expanding our diverse resort portfolio.

Discover opportunities available across the globe in our various areas of talent, including: Call Center, Corporate, Resort Operations (Front and Back of House), Food & Beverage, Marketing, and Sales.  

Start exploring the many ways you can fuel your success at Hilton Grand Vacations while spreading the light and warmth of hospitality.

Embark On An Incredible Journey With An Engaging Career At HGV

Start exploring the many ways you can fuel your success by building a career with the worldwide leader in vacation ownership. With a legacy spanning more than two decades of leadership and innovation, Hilton Grand Vacations develops, markets and operates a world-class collection of vacation ownership resorts in some of the world's most celebrated destinations. More than 7,500 Team Members help enrich the lives of our more than 250,000 Club Member families who have chosen Hilton Grand Vacations to fulfill their vacations dreams and make unforgettable memories.

If you share our desire to embrace growth and new opportunities, then we’ll find a place for you to lead and thrive.

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Hilton Grand Vacations Reviews

3.1
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Hilton Grand Vacations President Mark Wang
Mark Wang
176 Ratings
  • "Great company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Transfer in Orlando, FL
    Former Employee - Call Transfer in Orlando, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Hilton Grand Vacations (More than 8 years)

    Pros

    Income potential, work environment, leadership.

    Cons

    oo noisy, nonprofessional atmosphere to guests who hear all the noise on the phone.

    Advice to Management

    Turn the music down. Guests feel we are in a bar. Not professional. These are upscale clientele and expect professionalism. Minimize the shouting and conversations guest can hear in background.

See All 346 Reviews

Hilton Grand Vacations Photos

Hilton Grand Vacations photo of: Hilton Hawaiian Village
Hilton Grand Vacations photo of: Help make life memorable for our guests as a member of our Resort Operations team!
Hilton Grand Vacations photo of: Help protect our guests and Team Members as a member of our Safety & Security team!
Hilton Grand Vacations photo of: Thank you to our Maintenance & Engineering teams for keeping Hilton Grand Vacations' properties looking perfect for our guests!
Hilton Grand Vacations photo of: Inbound/Outbound Vacation Sales Advisor
Hilton Grand Vacations photo of: We have Food & Beverage opportunities across the US
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Hilton Grand Vacations Interviews

Experience

Experience
53%
22%
23%

Getting an Interview

Getting an Interview
72%
9%
6%
5
2
2
1

Difficulty

2.4
Average

Difficulty

Hard
Average
Easy
  1.  

    Outbound Sales Representative Interview

    Anonymous Employee in Las Vegas, NV
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. I interviewed at Hilton Grand Vacations (Las Vegas, NV) in April 2017.

    Interview

    First you do an interview where you are asked to answer questions on camera though the internet. If you pass, they will schedule an in person or phone interview. I rearranged my day and the first interviewer forgot to call me. I rescheduled and second day, I got a call that they needed to reschedule again. Third day I spoke with a hiring manager. It was pretty brief and they offered me the job.

    Biggest issue is they were very vague about compensation package. There is a lot they don't tell you, like there are NO PAID DAYS OFF. NONE. NOT CHRISTMAS, THANKSGIVING. NADA. You have to use personal days if you want a holiday off. The pay is not competitive and you have to take a three week training making only your hourly wage of $9.00. Who can live on that even for a few weeks?

    Interview Questions

    • Describe a time when you dealt with a disgruntled person.   Answer Question
See All 93 Interviews

Hilton Grand Vacations Awards & Accolades

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