I worked at Hogg Robinson Group (More than 3 years)
Client Account Manager was onsite weekly to meet with the client and available to address any issues that might arise. Offered limited access to software to assist in daily program management.
Home office was located outside US. Operations Manager changed often throughout the vendor contract with little contact to employees working offsite/remotely.
Advice to Management
Better communication with offsite/remote employees is necessary to maintain rapport and offer support. More training on available software for improved program management.
I applied online. The process took 3 weeks. I interviewed at Hogg Robinson Group (Detroit, MI).
The hiring managers were very friendly and welcoming during the interview. Their questions and details gave a good understanding of the work. They made me feel very comfortable and really listened to my answers.
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