I worked at Hogg Robinson Group (More than 3 years)
Client Account Manager was onsite weekly to meet with the client and available to address any issues that might arise. Offered limited access to software to assist in daily program management.
Home office was located outside US. Operations Manager changed often throughout the vendor contract with little contact to employees working offsite/remotely.
Advice to Management
Better communication with offsite/remote employees is necessary to maintain rapport and offer support. More training on available software for improved program management.
I applied online. The process took 1+ week. I interviewed at Hogg Robinson Group (Houston, TX) in March 2014.
I saw this job posted online. It instructed you to email your cover letter and resume to the Business Manager. A week later I received a phone call that the Regional VP would be conducting a phone interview with me. The interview lasted about 30 min(s). It gave me a good glimpse of the position. I was told someone would be in touch with me to schedule a face-to-face meeting with the local staff/team. I never received a call or an email.
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