Working at Holiday Inn Club Vacations | Glassdoor

Holiday Inn Club Vacations Overview

Orlando, FL
5001 to 10000 employees
Company - Private
Hotels, Motels, & Resorts
Unknown / Non-Applicable
At Holiday Inn Club Vacations®, we create memorable experiences with a sense of fun and family. We’re glad you’re interested in joining our passionate team members in carrying on this promise!

We work together at all levels to ... Read more

Company Updates

  • Congratulations to our team members at our Tahoe Ridge Resort for winning a WeddingWire Couples' Choice Award! 🥳 These awards recognize wedding professionals with excellent service, responsiveness, professionalism and quality as determined by the reviews of over a million WeddingWire couples. Tahoe Ridge Resort is no stranger to the Couples’ Choice Award. They were also recipients in 2010, 2017 and 2018!

  • We were honored to receive the Partnership Award at the UCF College of Business 21st annual Hall of Fame gala last month! The Partnership Award recognizes organizations that have aligned with the UCF College of Business. We are grateful for our partnership with UCF, as many of our talented team members attended this university, and excited to continue working with higher education partners. 🎓

See AllSee All

Holiday Inn Club Vacations – Why Work With Us?

We create memorable experiences with a sense of fun and family. Now is the perfect time to join our passionate team members in carrying on this promise!

We’re proud to be a place where passion, creativity, and drive always have been an important part of our core values. Our employees are the key to our success.


A Lasting Legacy

Kemmons Wilson, who created Holiday Inn® hotels in 1952, founded our company, Orange Lake Resorts, 30 years later. He believed in innovative thinking, service excellence and a commitment to caring about his customers, coworkers and community. Those are values that continue to shape who we are.


Investing In You

Holiday Inn Club Vacations believes strongly in helping our team members maintain a productive and healthy balance between their work and home lives. And we offer many benefits to help you achieve it.


We offer great benefits such as competitive compensation, comprehensive medical and dental plans, 401(K) program, paid time offholidaysdiscounted hotel room rates for you and your friends and family, team discounts, special offers and more.

Helping You Grow

We help you grow personally and professionally in a supportive workplace. In addition to on-the-job training, our Academy of Learning & Development offers a wide variety of free learning opportunities. We also offer a tuition assistance program and discounts with partner universities for courses related to your career.


Sales & Marketing

 Introducing brand-new customers to vacation experiences they’ll remember forever is its own reward, but a successful career in Sales & Marketing also comes with many more surprising benefits.


Contact Center

Say hello to a fulfilling career connecting our valued customers with the vacations of their dreams. Make the most of your abilities in a welcoming atmosphere focused on results, rewards and recognition—from Arlington, Texas to our brand-new facility in the heart of Orlando, Florida.


Resort Operations

Be right in the middle of helping our guests every day, creatingmemorable experiences and leaving a lasting impression of whatmakes our resorts and our brand special. Exciting frontlineopportunities include roles in recreation, retail, food & beverage,maintenance, front desk and much more.



A growing resort network needs a dedicated team working togetherbehind the scenes to find solutions and help shape the direction of thecompany. Our corporate offices in Orlando are expanding, withopportunities in finance, information technology, design, marketing and more.


Creating memorable experiences with a sense of fun and family is our passion, and we have the awards to show for it. We appreciate all of our team members who have contributed to these achievements.

One of 50 Fastest-Growing Private Companies in Orlando

We were named one of the fastest-growing private companies in Central Florida by the Orlando Business Journal at its 2017 Fast 50 awards ceremony. The award is based on average annual net revenues from 2014–16.

Second-Largest Privately Held Company in Central Florida

We were honored in 2017 by the Orlando Business Journal as the second-largest privately held company in Central Florida as part of the publication’s Golden 100 Awards ceremony. Entrants are ranked and recognized based on net revenues.

Honored with 11 Awards at Annual ARDA Gala

We received 11 industry awards at the 2018 American Resort Development Association (ARDA) Awards Gala in Las Vegas, following a company-record 15 in 2017. We won team or individual ARDA awards in Marketing, Resort Operations, Finance, Sales and Training, in addition to promotional project awards.

ARDA ACE Excellence in Customer Service Award

At last year’s American Resort Development Association (ARDA) Convention & Awards Gala, our Owner Support Team received the ACE Excellence in Customer Service Award for providing the best customer service in the industry to our Holiday Inn Club® members and owners. The Holiday Inn Club Vacations brand scored significantly higher than the lodging industry standard using the Net Promoter Scoring (NPS) system.

Top 100 Companies for Working Families

We are proud to have been named one of Central Florida’s Top 100 Companies for Working Families by the Orlando Sentinel five times, including our most recent entry for consideration in 2015. We were recognized in the large company category for companies with 500 or more team members.


A Caring Company

As we grow, so does our drive to give back. With a focus on helping children and families in our communities and elsewhere, our Heart Travels program enables us to work together and share our efforts. It’s an ongoing journey of caring with special causes we’re proud to support.

Holiday Inn Club Vacations Reviews

  • "Incredible Opportunity, If You Have the Work Ethic"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inbound Sales Agent
    Current Employee - Inbound Sales Agent
    Positive Outlook
    Approves of CEO

    I have been working at Holiday Inn Club Vacations full-time (More than a year)


    Life-changing salary surpassing $100k/yr. HICV sincerely has the best setup for anyone to be successful in the Timeshare industry out of all of the competition. The commissions plan is the highest paying by far, the training and management teams are competent and always willing to give useful help, and as long as you show a commitment to your role, you will be able to make that kind of income. And on top of the monetary benefits, this company has the best building-wide culture out of any company I've ever worked for.


    It's very mentally challenging in the beginning. Becoming fully successful in this role typically takes an individual 2-3 months, as long as they listen to their trainer/managers, follow the sales process taught, and give their best, consistent effort every single day. Come in with an understanding that the beginning takes immense patience, focus, and learning how to be mentally prepared to handle the role.

    Advice to Management

    Have a team of trainers skilled in helping people deal with the mentally straining aspect of the role; reestablishing confidence and trust in the process makes all the difference in whether or not someone will be able to stay in the position.

See All 452 Reviews

Holiday Inn Club Vacations Photos

Holiday Inn Club Vacations photo of: Celebrating the new Corporate HQ Building
Holiday Inn Club Vacations photo of: ARDA Gala, 2018
Holiday Inn Club Vacations photo of: Corporate HQ Celebration
Holiday Inn Club Vacations photo of: Corporate HQ Groundbreaking
Holiday Inn Club Vacations photo of: Tom Speaking at Corp. HQ Celebration
Holiday Inn Club Vacations photo of: Corporate HQ Celebration
See All PhotosSee All

Holiday Inn Club Vacations Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview


    Sales Interview

    Anonymous Employee in Arlington, TX
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied online. The process took 2 weeks. I interviewed at Holiday Inn Club Vacations (Arlington, TX).


    It was a Very friendly process and good response via email. It was very personable and non threatening. The next stage was video recording of some questions. Lots of people apply so it is a bit hectic. But everything is on site

    Interview Questions

See All 78 Interviews

Holiday Inn Club Vacations Awards & Accolades

  • Golden 100, Orlando Business Journal, 2017
  • Fast 50, Orlando Business Journal, 2017

Pledges & Certifications

Veteran Hiring Commitment

Committed to helping America's military veterans find work

Career Advancement Program

Helping employees "upskill" into higher-paying positions

Diversity Commitment

Has programs that support a diverse and inclusive workforce

Work at Holiday Inn Club Vacations? Share Your Experiences

Holiday Inn Club Vacations
  • Star
  • Star
  • Star
  • Star
  • Star
Click to Rate