Working at Holland & Barrett Retail | Glassdoor

Holland & Barrett Retail Overview

Nuneaton, England (UK)
5001 to 10000 employees
Unknown
Subsidiary or Business Segment
Drug & Health Stores
Unknown / Non-Applicable
Unknown
Holland & Barrett Retail (HBR) sees wealth in health. The company is a leading seller of vitamins, minerals, and nutritional and herbal supplements sourced worldwide. It operates over 700 stores throughout the UK and Ireland, as well as franchised stores across ... Read more

Holland & Barrett Retail Reviews

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Peter Aldis
212 Ratings
  • Helpful (9)

    "Supervisor- 10hrs."

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    Former Employee - Supervisor in Farnham, NY
    Former Employee - Supervisor in Farnham, NY

    I worked at Holland & Barrett Retail (Less than a year)

    Pros

    -Fantastic store team, had a great relationship with my manager.
    -Pay is decent, even without benefits.
    -Good commission and bonuses.
    -Training is comprehensive.

    Cons

    -Area and regional management is pitiful and completely unsupportive, even accusatory.
    -Pay is affected by customer satisfaction surveys. It's unfair the means of putting food on the table is in the hands of the general public who often are unaware of this fact.
    -CEO is completely self absorbed
    -Communication between stores, head office and technical support is rubbish

See All 411 Reviews

Holland & Barrett Retail Photos

Holland & Barrett Retail photo of: Store Manager and team have worked hard to create a great display on our Penny Sale promotion
Holland & Barrett Retail photo of: Be Aware
Holland & Barrett Retail photo of: Underpaid
Holland & Barrett Retail photo of: Inside one of our stores
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Holland & Barrett Retail Interviews

Experience

Experience
50%
12%
37%

Getting an Interview

Getting an Interview
73%
13%
5%
3
2
1

Difficulty

2.3
Average

Difficulty

Hard
Average
Easy
  1.  

    Sales Assistant Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Holland & Barrett Retail in December 2017.

    Interview

    I applied online and got invited to an interview. I had the last slot of the day (5pm) and was taken into their staff room. I was asked 4 or 5 questions, based a lot on my past retail experience and was told about the 90 hours of studying that has to be done in your own time (presumably unpaid) and the prospect of having to sometimes work in other stores if necessary. I was then taken on to the shop floor to see how I interacted with customers, just to say hello and ask them if they needed any help, and if so, direct them to another employee who could help.

    Interview Questions

See All 90 Interviews

Holland & Barrett Retail Awards & Accolades

  • Specialty Retailer of the Year(Shortlisted), Retail Week Awards, 2015

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