Home Instead Senior Care Career Overview | Glassdoor

Home Instead Senior Care Overview

Omaha, NE
5001 to 10000 employees
1994
Company - Private
Health Care Services & Hospitals
$1 to $2 billion (USD) per year
Comfort Keepers, Visiting Angels

Working at Home Instead Senior Care

Since 1994, the Home Instead Senior Care® franchise network has been devoted to providing the highest-quality senior home care. Compassionate Home Instead CAREGiversSM are an invaluable resource in helping families eliminate worry, reduce stress and ... Read more

Mission: Home Instead Senior Care's mission is to enhance the lives of seniors and their families.

Home Instead Senior Care Reviews

3.3
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Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Jeff Huber
166 Ratings
  • Helpful (63)

    "Good place, good pace."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Home Health Aide in Vero Beach, FL
    Current Employee - Home Health Aide in Vero Beach, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Home Instead Senior Care part-time (More than 3 years)

    Pros

    You can accept only the shifts you can fit into your schedule. There is a lot of work available once the snow birds arrive so you might get a lot of calls. They like to recognize exceptional caregivers so if you fall into that category be prepared for a lot of praise. The office staff is nice. The receptionist is friendly and makes you feel at home. The pay during the week is 11.00 per hour, but the weekends is 13.00 per hour which is considerably more than other agencies in the area pay. Once every 4 months there is a caregiver meeting and you are compensated for your time with a gift card. If you accept last minute shifts and they are in a pinch they will give you a gas card. That is a very nice perk. Also, at your annual review you get a bonus based on base rate of pay and the hours you worked. It's a formula they have and that too is a very nice perk. Also, when you refer another caregiver and they work at least 50 hours you get a 200.00 bonus.

    Cons

    Sometimes there are difficult clients and you have to pay attention to what the scheduler tells you or you might walk into a disaster.

    Advice to Management

    Pay close attention to the caregivers to see if they are complying with the dress code policy. Surprise visits to clients would be good so that you can see if all is well and things are running smoothly. Get a better outreach to the community so that you can get more clients.

See All 994 Reviews

Home Instead Senior Care Photos

Home Instead Senior Care photo of: Working together to provide a safe environment for seniors
Home Instead Senior Care photo of: support with training
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Home Instead Senior Care Interviews

Experience

Experience
68%
17%
15%

Getting an Interview

Getting an Interview
63%
24%
6%
5
1
1
0

Difficulty

2.1
Average

Difficulty

Hard
Average
Easy
  1.  

    Recruitment and Engagement Coordinator Interview

    Anonymous Interview Candidate in Dubuque, IA
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Home Instead Senior Care (Dubuque, IA).

    Interview

    It was an excruciatingly long three interview process... each interview was one and a half to two hours long. The first interview was with one of the owners they go through a huge list of questions and then invite you back for a second interview if they feel you passed the first one. The second interview was with both of the owners and in this case they give you about 2 hours worth of scenario type questions on what would you do in this situation or what have you encountered in the past Etc. The third interview starts out with the owners and then you are redirected to everybody else in the office where they each get to question you like you're on trial it was super uncomfortable and not very professional.

    Interview Questions

    • name a situation at your former job where you had to deal with and unhappy customer and how are you dealt with that situation did the customer leave happy or upset?   Answer Question
See All 227 Interviews

Home Instead Senior Care Awards & Accolades

  • Best in Category, Franchise Business Review, 2014
  • Best Senior Care Franchise to Own(#1), Forbes.com, 2014

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