Working at Home Team Pest Defense | Glassdoor

Home Team Pest Defense Overview

Dallas, TX
1001 to 5000 employees
1996
Company - Public
Construction
Unknown / Non-Applicable
HomeTeam Pest Defense was established in 1996 with headquarters in Dallas, Texas. As the 3rd largest residential pest control company in the U.S. and the #1 pest management company servicing home builders, HomeTeam performs more than a million services for homeowners each year ... Read more

Mission: PeopleFirst

To provide employees the support and development to create the best quality service experience possible!

Company Updates

  • 2019 Branch Manager Training Program - learning , developing and building relationships!

  • HomeTeam - we know how to have fun!

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Home Team Pest Defense – Why Work For Us?


At HomeTeam, we put people first. We make sure HomeTeamers have the tools, support, and training they need to deliver a delightful experience to every customer. Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could be HomeTeam’s next all-star player.

Purpose

Protecting Homes. Improving Communities. 

Vision

To Deliver a Delightful Experience Every Time For A Lifetime 

Mission 

PeopleFirst: To provide employees the support and development to create the best quality service experience possible. 

Values 

Commitment to Serving Others, People Focused, Transparency, Continuous Improvement, Fun, Teamwork!

HomeTeam believes in taking the time on the front-end to educate our candidates on the hiring process, company background, company culture, a realistic preview of the position, and career advancement and development opportunities; this allows for a more meaningful, transparent, and effective recruiting process.

Here is a brief summary of the interview process:

  • Phone Screen – typically 20 – 30 min – overview
  • Second Level Interview – 1 – 3 hours – chronology of work experience
  • Third Level Interview – multiple interviews averaging 1 hour/ea., focused on outcomes and competencies
  • Reference Checks – solicit feedback from candidate’s supervisors, peers, and subordinates

To begin your job search and application process, please visit: https://careers.pestdefense.com/ 



We have many opportunities, in many fields, and with excellent business growth there are new opportunities every day. A few of the typical positions are Sales Professionals, Sales Managers, and Technicians. All of these roles offer challenging and rewarding work, along with competitive compensation and benefits.

Additionally, we offer an excellent work environment focused on fun, teamwork, and our people. Learn more about these positions:

Sales Manager: The Benefits of Being a Sales Manager at HomeTeam Pest Defense

Service Technician: A Day in the Life of a Pest Control Service Technician at HomeTeam Pest Defense

To begin your job search and application process, please visit: https://careers.pestdefense.com/

What comes to your mind when you hear “Pest Control”? Many people are accustomed to the conventional spot treatment model, where a technician sprays only in certain areas of your home. In addition to conventional methods of defending against pests, HomeTeam designed Taexx®, the original Tubes in the Wall® system, to create a virtual barrier that helps keep new homes free of common household pests by targeting where they live, hide, and breed. This built-in pest control system consists of a network of small, perforated tubes run behind designated walls in a home. Once Taexx is installed, pest control materials are applied through a port box on an outside wall of the home by professional technicians from HomeTeam. 

Benefits of Taexx: 

  • Taexx is more effective, requiring less pest control materials than traditional treatments.
  • Taexx minimizes exposure inside the home, which helps protect family members and pets.
  • Pest control materials last longer in the wall because they are not exposed to sunlight or rain.
  • Customers save valuable time because HomeTeam services the home through an outside port, so you don’t have to be home.

To begin your job search and application process, please visit: https://careers.pestdefense.com/

Veterans

We offer a structured transition for military members into the civilian working world, and always let our employees put their service to our country first – their jobs will always be here when they return from duty.

Women’s Leadership Council

The Mission of the WLC is to encourage hiring, support, and development of women at all levels to enhance diversity throughout the organization.

  • If sponsored, women with a desire to advance their education and career in the pest management industry, have a great opportunity. Sponsorship also includes funding to help pay for costs related to education.

Training and Career Development

At HomeTeam we value the success of our employees and we invest in their personal development. Our internal E-learning system allows for our employees to be trained in new positions and develop new skills. This allows for improved performance and high overall employee satisfaction.

Development Programs

We strive to identify and develop management skills and performance at every level within HomeTeam. A focus on development allows our employees to aspire and grow within our company, and in their career. We provide coaching, guidance, and support at every level.

Management Development Training

MD training is aimed at finely tuning managerial skills, learning about new styles of management, and how to be the best leader for their diverse team.

Branch Manager Training 

This program is designed to prepare high-potential managers for General Manager or Regional Management positions within the organization. The training itself consists of 3 separate workshops during a 9 month period. The learning is intense and focuses on all functions of our operations, to best prepare them for the opportunity to run their own branch or region.

Master Tech and Sales Programs 

These programs are designed to provide a career path for high performing technicians and sales representatives. We have seen the benefits of this program for internal growth and promotion in service operations.  We have promoted 40% of those that complete the programs.

To begin your job search and application process, please visit: https://careers.pestdefense.com/

Home Team Pest Defense Reviews

  • Featured Review

    "Amazing company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Home Team Pest Defense full-time (More than 3 years)

    Pros

    This company is going to do whatever it takes to help employees. They always try to do right by them and make sure of that. They have tons to offer, including a company truck and phone plus benefits. They pay great, and like I said they want to take care of everyone. As a a tech you basically get 3 separate raises a year!! You have the opportunity to move up in the company, it’s not going to be quick but if you are willing to move you can move up quicker.

    Cons

    Biggest thing has nothing to do with the company. You get unrealistic employees who want the world and stuff that someone just can’t provide. They want to work less and get paid more, unfortunately in the world we live in that’s not possible. They can be negative and bring down other employees. Don’t let those employees do that to you.

    Advice to Management

    Recruit the good employees to move up in the organization. Ask other regions who are the best people and see if they would be willing to move to help better the company.

See All 159 Reviews

Home Team Pest Defense Photos

Home Team Pest Defense photo of: HomeTeam puts People First, we love working together!
Home Team Pest Defense photo of: How we have fun at HomeTeam!
Home Team Pest Defense photo of: IT Support - Austin, TX
Home Team Pest Defense photo of: Supporting our Troops
Home Team Pest Defense photo of: Women In Pest Control
Home Team Pest Defense photo of: Rewards & Recognition
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Home Team Pest Defense Interviews

Experience

Experience
66%
28%
6%

Getting an Interview

Getting an Interview
55%
17%
11%
11
6

Difficulty

2.6
Average

Difficulty

Hard
Average
Easy
  1.  

    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through other source. The process took 6 days. I interviewed at Home Team Pest Defense.

    Interview

    So far a phone interview. Answered several of the normal interview questions. Told I would get a response back for in person interview. Received email for in person interview for next week

    Interview Questions

    • How would your former employers rate your performance on a 1-10scale and why.   Answer Question

    Negotiation

    Still waiting for personal interview then will decide the outcome

See All 18 Interviews

Home Team Pest Defense Awards & Accolades

  • Partners of Choice "A" Quality Award, David Weekley Homes, 2018
  • 100 best places to work: Top Workplaces 2018, The Dallas Morning News, 2018
  • Partners of Choice "A" Quality Award, David Weekley Homes National, 2015
  • Top 100 Places to Work in Dallas-Fort Worth, The Dallas Morning News, 2016
  • Top 100 Places to Work in Dallas-Fort Worth, The Dallas Morning News, 2017
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Pledges & Certifications

Veteran Hiring Commitment

Committed to helping America's military veterans find work

Pay Equality Pledge

Committed to paying equitably for equal work & experience

Career Advancement Program

Helping employees "upskill" into higher-paying positions

Diversity Commitment

Has programs that support a diverse and inclusive workforce

Pledge to Thrive

Taking steps to prioritize employee well-being

First Job Programs

Maintain entry-level hiring and career development programs to give people career starts

Returnships

Offer formal "internships" for mid-career people or those returning to the workforce

Work at Home Team Pest Defense? Share Your Experiences

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