I worked at Horizon Services full-time (More than 3 years)
The pros I am listing will only be positive if you can adapt to a trade company run like a corporate company.
•best pay in the industry for plumbing and hvac service
•best opportunity and pay for hvac sales in the industry also
•training provided in house weekly
•clear expectations and goals
•They do there best to make you feel appreciated
•lots of room for advancement or transitioning to different areas
•They pay significantly more than any other company with hvac service techs (expierienced) making 70-100k a year Avaerage and a couple 100-140k techs. Also sales reps realisticly earn 130-200k Avaerage, some 200-250k, a few 250-300k, and 2 or 3 300+k a year guys.
Again these are common in the trade, but when you work for a company as big and well run as this there are some big expectations
•in any field service they will work you to the bone, no kidding 14-18 hours straight for however long the season determines.
•They are paying you well so they expect you will be the professional they hired you to be regardless to hours worked, personal problems, emergencies, problems, or anything. Not that they are insensitive they just won't cater to what you feel is a good reason to get out of a call or go home.
•again a professional company so be ready to change how you view and approach your everyday. This is not a negative but is widely complained about and is the most common reason people leave.
Advice to Management
Put people of good character, that want to see and help the company and employees under them grow to their fullest potential. Most of the management team is great but there are a few of poor character, a few that are simply riding the waive doing just enough to keep their jobs, and a couple that are both.
I applied online. The process took 5 weeks. I interviewed at Horizon Services.
The epitome of unprofessionalism. My interview was rescheduled twice before it ever occurred, and then upon showing up to the interview I was immediately drug tested on the spot (negative of course), made to wait for an hour, only to be told that they needed to reschedule my interview once again to a date that has not yet been set after a week of seeking some form of clarity as to what the hell happened. This after I took time out of my day and drove an hour to the location, only to drive an hour back, wasting gas and toll money for absolutely no reason.