Mission: Creating amazing experiences.
Here at Hornblower we deliver on the promise of providing amazing experiences to our guests and to help our employees grow and succeed.
I have been working at Hornblower Cruises and Events full-time (More than 5 years)
The Hornblower New York management team is very knowledgeable and supervisors put emphasis on training. Which is very important for keeping staff and passengers safe.
You need to be ready to work hard and bring the happy every single day! Some can do this in their sleep others do not bleed Hornblower blue.
Advice to Management
Please understand we are doing our best to satisfy the guest's happiness.
Also not commenting on interview, but application process. Very unprofessional process where a candidate is asked about 75 questions regarding the likelihood of punching someone, drinking and drug use, experience with fraudulent worker's comp claims, and justifications for stealing. As a professional with stellar education, experience and references these questions are not applicable...my willingness to participate in pre-employment checks including drug testing, background and reference checks should suffice. However, the very fact that they ask multiple times in multiple ways (not one universal question about drug use but many questions about every type of drug--cocaine, marijuana, meth, opiates, etc.) give the impression that this is a place I would NOT want to work at because either the management is overly suspicious and paranoid, or they have really bad hiring practices and employees. BTW... makes me a bit wary of even getting on one of their boats in the future. I too quit this ridiculous process.
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