Working at Hot Topic | Glassdoor

Hot Topic Overview

City of Industry, CA
5001 to 10000 employees
1989
Company - Private
Department, Clothing, & Shoe Stores
Unknown / Non-Applicable
Founded in 1989 in a Southern California garage, Hot Topic employs over 10,000 associates between 600+ retail locations, our headquarters, and two distribution centers.

Mission: At Hot Topic we pride ourselves on being the destination of pop culture and music merchandise. We do this by hiring the best people, having the best product, and providing the best customer experience for our one-of-a-kind fans.

Company Updates

  • Hot Topic cares about you and your mental health. Our partners at Mental Health America share 4 helpful tips when faced with unprecedented challenges. Find screening tools, resources & additional information on how to protect your mental health here: https://mhanational.org/covid19

  • Giving a major shout out to our AWESOME retail teams for all that they do. #lifeatht #employeeappreciation

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Hot Topic – Why Work With Us?


Hot Topic is a leading retailer of pop culture and music licensed apparel, accessories, and gifts. Founded in 1989 in a Southern California garage, Hot Topic has grown to over 650 stores in the U.S., Canada, and Puerto Rico, and employs over 10,000 associates.

At Hot Topic, our teams are comprised of creative, talented individuals who are passionate about delivering the best retail experience and expert customer service. 

 

At Hot Topic, benefits are a big deal, and we’ve got you covered! Eligible employees include, Full time employees, Part-time ASMs and Part-time DC Associates. You can also enroll qualifying family members in our medical, dental and vision plans. After completing 30 days of employment, benefits are effective on the 1st of the following month.

 

HEALTH BENEFITS

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance 
  • Maternity Support Program 

 

FLEXIBLE SPENDING ACCOUNTS

  • Health Care
  • Dependent Care 
  • Commuter

 

INCOME PROTECTION

  • Short Term Disability
  • Long Term Disability
  • Life Insurance
  • Accidental Death & Dismemberment Insurance

 

FINANCIAL & RETIREMENT 

  • 401(k) Plan
  • Deferred Compensation Plan  
  • Bonus Potential 

 

VACATION & TIME OFF

  • Flex Time Off
  • Sick Days
  • Volunteer Time Off 
  • Paid Holidays
  • Bereavement Leave

 

LIFE/WORK BENEFITS

  • Merchandise Discount
  • Concert Ticket Reimbursement
  • Employee Assistance Program 
  • Mobile Phone Discount
  • Travel Concierge 
  • Legal Assistance 

 

PROFESSIONAL SUPPORT

  • Tuition reimbursement
  • Professional Development Opportunities 

 

 At Hot Topic, we’re passionate about a few things: music, pop culture and creating the most amazing in-store experience for our customers and employees. 

 

We know that our store employees are crucial to the success of the business, we like to call them the HEART of the organization! Take a look below at the key roles they play and the many paths for growth within Hot Topic stores.

 

 

SALES ASSOCIATE 

You do-what-it-takes to get things done! Your passion and fun-spirited attitude will take YOU far! Dream it. Do it.

 

KEYHOLDER

You’re ready to work beyond the call of duty in order to meet goals or to solve problems. Your motivation is inspiring!

 

ASSISTANT MANAGER

You establish friendly relations with coworkers and train EVERYONE. You keep the store running smoothly and you think fast on your feet!  

 

STORE MANAGER
You’re a natural leader who encourages your team to do their best-EVERYDAY! You make it happen! The sky is the LIMIT for you!

 

TRAINING STORE MANAGER

Growing as a Store Manager, you’re a field expert, and you like showing others the ropes. You understand how people think and learn. You are shaping the future!

 

NEW STORE OPENING MANAGER

As a Store Manager, you are ready to take on a new challenge and acquire new skills. You are great at building partnerships and bringing teams together. You conceptualize a project and see it to completion. SUPERSTAR!

 

MULTI UNIT MANAGER

You are ready for the next step as a Store Manager, preparing for the path to a District Manager. You’re a visionary with many talents up your sleeve, and you believe in your own magic! 

 

DISTRICT MANAGER

The best of the best! You inspire your teams, create synergistic working environments, and always push for success. 

 

 

Spring 2019 Interns!

CALLING ALL SUPERHEROES!

If you are a recent grad or completing your degree within six months check this out! 

For our Internship program, we recruit and assemble our very own team of Avengers who will support various departments across the Hot Topic brand from IT to Buying and everything in between. 

During our 10 week program, the Interns will go through what we like to call The Hot Topic Journey. Not to brag, but it’s pretty cool! Here are just a few things we offer:

  • Side by side training with your team to learn the ins and outs of your role
  • Lunch with our CEO Steve Vranes
  • Volunteer with one of our local organizations that we support through the Hot Topic Foundation
  • Attend networking, presentation skills, and resume building workshops
  • Sit in with our Customer Service Team at our onsite call center
  • Visit our local stores & Distribution Center
  • Meet & greet with department executives to understand all aspects of the biz
  • Work collaboratively with fellow interns to build and present a business proposal to our executive team

We take our interns seriously - no coffee runs here. You are fully immersed in the business while being provided training and development opportunities that you'll need to be successful in your first professional role. 

Oh yeah, did we mention it’s paid? 

Check out current internship opportunities at: workatht.com

Hot Topic Reviews

  • "Former Employee Reminiscing About Good Times"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fulfillment Associate in City of Industry, CA
    Former Employee - Fulfillment Associate in City of Industry, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hot Topic full-time (More than a year)

    Pros

    Friendly management team, abundance of pop culture products (almost like a full-blown industrial toy store)

    Cons

    Random assignment at any given period

    Advice to Management

    Incorporate a more sound work assignment rotation for all employees

See All 1,085 Reviews

Hot Topic Photos

Hot Topic photo of: Entry
Hot Topic photo of: Front Lobby
Hot Topic photo of: Open Office
Hot Topic photo of: Hot Topic Managers Love Our Stuff!
Hot Topic photo of: Hot Topic HQ Halloween Party
Hot Topic photo of: Hot Topic HQ Gym
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Hot Topic Interviews

Experience

Experience
71%
18%
11%

Getting an Interview

Getting an Interview
50%
33%
10%
3
3
1
0

Difficulty

2.1
Average

Difficulty

Hard
Average
Easy
  1.  

    Purchasing Manager Interview

    Anonymous Interview Candidate in Amarillo, TX
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 6+ weeks. I interviewed at Hot Topic (Amarillo, TX) in May 2020.

    Interview

    I adore Hot Topic so much that I will work in there until I die or get fired. I really liked their culture so much that I enjoy this so much.

    Interview Questions

See All 273 Interviews

Hot Topic Awards & Accolades

  • 100 Best Companies to Work For, Fortune, 2006
  • America's Best Employers, Forbes, 2015

Pledges & Certifications

First Job Programs

Maintain entry-level hiring and career development programs to give people career starts

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