This used to be a lonely place to work. No more. There is new management in place that have no clue on customer service.
The new management is out to get rid of every single employee who currently works at this location. They are cutting cost everywhere and it's just a matter a time before it hits the guest to stay at this hell hole! They treat us like garbage! Elevators out of service constantly and we have to hump it up the stairs!
Advice to Management
I applied through other source. The process took 5+ months. I interviewed at Hotel Plaza Athenee (NY) (Paris (France)) in May 2011.
accueil à l'entrée de l'hôtel, rv dans un coin entre un long couloir et un cagibi qui faisait office de bureau, le responsable du room service bougeait tout le temps, répondait à son téléphone, partait, revenait..., présentation de l'entreprise, du poste et questions du recruteur.
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