Hotels.com Pay & Benefits | Glassdoor

Hotels.com Overview

Dallas, TX
501 to 1000 employees
1991
Subsidiary or Business Segment
Information Technology
$1 to $2 billion (USD) per year
Hotels.com is a website for online accommodation booking. And an App. And a call center.
Every day we are harnessing the power of technology to provide our customers an unsurpassed booking experience.
But mostly, it’s a company full of people. And ... Read more

Mission: We Believe in Being Different.

We Lead Humbly.

We are Transparent.

We Organize for Speed.

We Believe in the Scientific Method.

We Act as One Team.

Company Updates

  • Do you want to know more about our company culture? Have a look at the video ! http://glassdoor.com/slink.htm?key=vQlIl #tech #hire #job

    Technology Spotlight Hotels.com

    Get a glimpse of the company culture at Hotels.com and learn more about the brand's approach to technology.

  • We are hiring! Looking for a new opportunity? Have a look at our #career website http://glassdoor.com/slink.htm?key=vQlTw

    Hotels.com

    Right now, as you read this, thousands of people are enjoying the rooms they booked at Hotels.com. That's a thought that makes us smile. It's reason enough to come in to work every day. But luckily for us, it isn't the only reason. Hotels.com is a global company with the spirit of a start-up.

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Hotels.com Video

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Hotels.com – Why Work For Us?


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Hotels.com is one of the world’s leading accommodation booking websites offering customers a choice of more than 290,000 properties in hundreds of locations across the world.

Hotels.com’s industry leading loyalty program Welcome Rewards gives customers the chance to earn one free night for every 10 stayed, and the award-winning Hotels.com® mobile apps offer more than 20,000 last minute deals daily, meaning customers can find the right hotel for their needs wherever and whenever they need.

At Hotels.com, we believe in a work well, live well approach and offer benefits to meet your professional, personal, and family needs. Below are samples of some of the benefits offered to our U.S. employees.

  • Check-Up Time:  comprehensive medical, dental, vision, prescriptions, flexible spending accounts, onsite flu shots, life and AD&D plus disability insurance, and more.
  • Down Time:  paid vacation at 3 weeks your first year (going up to 5 weeks based on tenure), company holidays, and sick leave.
  • Travel Time:  reimbursements for leisure travel each year ($250-$750 USD, depending on tenure).
  • Wellness time:  annual fitness reimbursementonsite health clinic in the Bellevue HQ, biometric screenings, lifestyle management coaching program, Expert Medial Opinion service (free second opinion on a medical treatment / diagnosis), online health and wellness tools and trackers, and much more.
  • Investment Time:  401(k) savings plan with company match, Employee Stock Purchase Plan, plus retirement education.
  • Other Perks:  tuition reimbursement, transportation benefits, pet insurance, matching charitable gift program, adoption assistance, employee assistance program, group legal program, new parent benefits, employee rewards and recognition, retail discounts, employee referral bonus program, company events / activities, and no stuffy dress codes.

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At Hotels.com, our success is fueled by a shared belief that every individual can make an impact, bringing our talents together to accomplish amazing things. Whether it’s serving communities around the world as part of our Global Day of Caring, giving in-kind consulting advice to help a charitable organization thrive, or providing grants to philanthropic initiatives worldwide, we believe in people helping people to make a difference.

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Giving @ Work

Our commitment to giving back in our communities is a direct reflection of the interests and passions of our more than 14,000 employees worldwide. Read our virtual Giving Report to learn more about our giving efforts.


Our Giving Philosophy

  • Corporate Charitable Partners
    As a global company we are committed to supporting the life-changing work of organizations around the world like St. Jude Children’s Research Hospital and Free the Children through direct grants, in-kind donations, and giving campaigns.
  • Matching Gift Program
    Employee donations to eligible non-profit organizations are matched 1:1 up to $4,000 USD each year. In addition, employees that volunteer their time can have $15 USD per hour donated to a non-profit organization (up to $1,000 USD of their matching gifts benefit).

  • Employee Volunteerism
    Our employees are passionate volunteers, giving their time and talents to organizations that reflect their interests, as well as community needs. In addition, our annual Global Day of Caring event held in September provides an opportunity for employees worldwide to put work aside for a day, gathering with colleagues to make a tangible impact for local charities.

  • Community Grants
    Throughout the year, we provide special financial grants to a variety of charitable organizations to help deliver programs in the local communities where we have employees.

Hotels.com Reviews

4.2
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Hotels.com President Johan Svanstrom
Johan Svanstrom
59 Ratings
  • Featured Review

    Helpful (1)

    "The Obvious Choice"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Recommends
    Positive Outlook

    I have been working at Hotels.com full-time (Less than a year)

    Pros

    Hotels.com is an established (25+ years) company that is still growing every year. As a "dotcom" company, the work environment is more relaxed, and the company favors innovation and a "fail fast" attitude. Strategies are always changing, and there is always new, exciting work to keep things interesting. As a global travel company, employees have diverse background, so your teammates with have many experiences and perspectives to share. Team sizes are small enough that individuals have a significant, measureable impact on the company. Overall, going to work is enjoyable and employees, from top management to junior level, are friendly and fun to work with; obviously.

    Cons

    Hotels.com is not the most competitive company in terms of compensation and benefits, but they are from the worse as well. The Dallas metro area is a standard suburban sprawl, which may be considered non-ideal to some, though the drivability and low cost of living make up for that.

    Advice to Management

    Management is doing a great job as it is. Feedback from direct supervisors are frequent and honest. The friendly attitude makes management (even VPs) approachable.

See All 119 Reviews

Hotels.com Photos

Hotels.com photo of: Angel Office
Hotels.com photo of: Games
Hotels.com photo of: Angel office
Hotels.com photo of: Dallas Office
Hotels.com photo of: London Office
Hotels.com photo of: Roof Terrace - London
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Hotels.com Interviews

Experience

Experience
65%
15%
19%

Getting an Interview

Getting an Interview
45%
29%
8%
8
4
4

Difficulty

3.2
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

     

    Product Manager Interview

    Anonymous Employee in London, England (UK)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Hotels.com (London, England (UK)) in June 2017.

    Interview

    Recruiter phone interview, followed by hiring manager phone interview, then in person at their offices in London. In person interview was 5 x 30 minutes with different people from the Product and Technology teams. The interviewers were friendly and they asked reasonable questions. I didnt' feel that they were trying to catch me out. They also tried to not keep repeating the same questions through the process. Most of it was standard Product Process type questions (e.g. user stories, backlog management, prioritisation, working with the design and development teams, review of processes, stakeholder management etc).

    Interview Questions

    • How would you go about introducing a new feature to the site?   Answer Question
    • What do you think a good user story looks like to a developer?   Answer Question
    • How do you manage user story prioritisation? (Asked a few times in different ways and from different perspectives)   Answer Question
    • How would you design a usability/user impact test for a particular feature?   Answer Question
See All 26 Interviews

Hotels.com Awards & Accolades

  • Best Places to Work, Glassdoor, 2017
  • Best Places to Work, Glassdoor, 2016
  • Open Source Software Cloud Prize, Netflix, 2013
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