Working at Hotwire Communications | Glassdoor

Hotwire Communications Overview

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Bala Cynwyd, PA
501 to 1000 employees
2000
Company - Private
Telecommunications
$50 to $100 million (USD) per year
Comcast, AT&T, Time Warner
Hotwire Communications is an industry leader in telecommunications services, providing Gigabit fiber optic Internet connectivity and streaming video solutions to residential and business environments. For over a decade, Hotwire has been at the forefront of the Gigabit ... Read more

Mission: To Provide Our Customers with State of the Art Technology for an Unparalleled Entertainment and Communications Experience Delivered Through Superior Customer Care and Service.

Hotwire Communications Reviews

2.9
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Recommend to a friend
Approve of CEO
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Kristin Johnson and Michael Karp
36 Ratings
  • "A really great place to work!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hotwire Communications full-time (Less than a year)

    Pros

    Hotwire is a growing company with plenty of opportunity to advance from within. There are a lot of hard working individuals here with a ton of industry experience. Work life balance is a huge motivator and most executives are flexible with their employees as long as work is getting done. Plenty of vacation time to use. Our president and CEO truly care about all the employees.

    Cons

    What company is perfect and has nothing to improve on? Like every company small or big, some employees walk around like they are above all and out of touch with reality. Especially those who have lesser paying roles but have a close relationship with the VP or President/CEO. There are too many managers and not enough doers in some departments. Sometimes very slow on getting things approved like tools for the job. Medical plans costs a lot if you have a family and the 401K is not that appealing from what I am used to but is offered anyways.

    Advice to Management

    As this company continues to grow, processes and procedures will need to be defined in more clarity to help people understand their roles outside of customer care which is obvious. I think a lot of things here are going well but also a lot of minor issues need to be addressed to make Hotwire a truly top notch place to work. Keep up the great work!!!

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Hotwire Communications Photos

Hotwire Communications photo of: Hotwire Communications - Miramar Office
Hotwire Communications photo of: Fision PR team celebrating National Doughnut Day
Hotwire Communications photo of: Fision PR team celebrating National Doughnut Day
Hotwire Communications photo of: Movie Night
Hotwire Communications photo of: Team Hotwire at the Panthers Game
Hotwire Communications photo of: Hotwire Communications team pride at the Mercedes Benz Corporate Run
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Hotwire Communications Interviews

Experience

Experience
50%
35%
14%

Getting an Interview

Getting an Interview
38%
38%
15%
7

Difficulty

2.6
Average

Difficulty

Hard
Average
Easy
  1.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied through a recruiter. The process took 2 weeks. I interviewed at Hotwire Communications in July 2017.

    Interview

    It was at a job fair gave her my resume got a call week later for an interview dressed nicely went to the interview got ask lots of questions had to tell them what the each technology they had on table was . I had them smiling and I was very friendly told me I will be getting a call firday I got no calls a week from firday I got an email saying my interview was really good but they had someone with for skills that's just great but thing happen for a reason.

    Interview Questions

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Company Updates

  • WE ARE HIRING! Hotwire Communications invites you and your team to our, Technical Job Fair The Hotwire The Hotwire Technology Center 2100 W Cypress Creek Road Ft. Lauderdale, FL 33309 When: Wednesday, August 2 from 4 PM to 8 PM

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