Working at Hotwire | Glassdoor

Hotwire Overview

San Francisco, CA
51 to 200 employees
Company - Public
Travel Agencies
$10 to $25 million (USD) per year
Hello. We’re Hotwire and we’re a company of travelers. We love providing great deals to enable fellow travelers to take slightly adventurous trips at the drop of a hat.

We launched in 2000 with an innovative proposition: our Hot ... Read more

Company Updates

  • Which emoji are you most likely to use when you travel? Hotwire looked at the most popular by state!

    The Most Popular Travel Emojis in Every State

    In a new study, Hotwire has identified the most tweeted travel and leisure emojis in every state - and there's an entertaining infographic to go along with it. By looking at what people are tweeting, Hotwire hoped to understand what kinds of things they were happy about.

  • Some of the team sporting their Hotwire Red at the J.P. Morgan Corporate Challenge 5k last week. The race promotes health and fitness in the workplace and runners have to be on a team to participate. The average time for the Hotwire team was under 30 minutes and our very own Nick Graham was the fastest at 23:17. Congrats Team Hotwire!

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Hotwire – Why Work For Us?

Hotwire is a small brand that’s known for thinking outside the box; we have a scrappy work ethic and a get-it-done attitude. Hotwire has always been ahead of the times. When we started out in 2000, we were immediately recognized as different. We were the first in the travel industry to operate with an opaque model and our site was the most technically advanced. So we have lots of freedom to try new things, build new tools. We’re also focused on technological advances that most meaningful in an increasingly mobile digital world and helping travelers get exactly where they want to be. We have the responsibility to innovate, be leading-edge, early to create and integrate new technology. We’re nimble, agile, always thinking on our toes. Our roots are in San Francisco, the #1 or #2 ranked tourist destination in the US for the last decade and the center of the technology universe. Our sister office is in Seattle, the 9th highest ranked US tourist destination and also a hub of innovation.

We’re also truly a collection of travel geeks. We love to go places, we love to explore. We love to learn. We love finding out about places and we like to share that. That’s why we all work here—to share travel information with other enthusiastic travelers.

And finally, we have lots of fun along the way. It took just took two employees challenging each other to kick off our epic annual bowling competition. Check us out!  

There are numerous benefits of working at Hotwire:

  • The energy of a startup, with the funding of an industry leader
  • Knowing the names of your fellow employees
  • The ability to enjoy more of your own life-enriching travel stories

Corporate Citizenship Program

At Hotwire, our success is fueled by a shared belief that every individual can make an impact, bringing our talents together to accomplish amazing things. Whether it’s serving communities around the world as part of our Global Day of Caring, giving in-kind consulting advice to help a charitable organization thrive, or providing grants to philanthropic initiatives worldwide, we believe in people helping people to make a difference.


Giving @ Work

Our commitment to giving back in our communities is a direct reflection of the interests and passions of our more than 14,000 employees worldwide. Read our virtual Giving Report to learn more about our giving efforts.

Our Giving Philosophy

  • Corporate Charitable Partners
    As a global company we are committed to supporting the life-changing work of organizations around the world like St. Jude Children’s Research Hospital and Free the Children through direct grants, in-kind donations, and giving campaigns.
  • Matching Gift Program
    Employee donations to eligible non-profit organizations are matched 1:1 up to $4,000 USD each year. In addition, employees that volunteer their time can have $15 USD per hour donated to a non-profit organization (up to $1,000 USD of their matching gifts benefit).
  • Employee Volunteerism
    Our employees are passionate volunteers, giving their time and talents to organizations that reflect their interests, as well as community needs. In addition, our annual Global Day of Caring event held in September provides an opportunity for employees worldwide to put work aside for a day, gathering with colleagues to make a tangible impact for local charities.
  • Community Grants
    Throughout the year, we provide special financial grants to a variety of charitable organizations to help deliver programs in the local communities where we have employees.

At Hotwire, we believe in a work well, live well approach and offer benefits to meet your professional, personal, and family needs. Below are samples of some of the benefits offered to our U.S. employees.

  • Check-Up Time:  comprehensive medical, dental, vision, prescriptions, flexible spending accounts, onsite flu shots, life and AD&D plus disability insurance, and more.
  • Down Time:  paid vacation at 3 weeks your first year (going up to 5 weeks based on tenure), company holidays, and sick leave.
  • Travel Time:  reimbursements for leisure travel each year ($250-$750 USD, depending on tenure).
  • Wellness time:  annual fitness reimbursementonsite health clinic in the Bellevue HQ, biometric screenings, lifestyle management coaching program, Expert Medial Opinion service (free second opinion on a medical treatment / diagnosis), online health and wellness tools and trackers, and much more.
  • Investment Time:  401(k) savings plan with company match, Employee Stock Purchase Plan, plus retirement education.
  • Other Perks:  tuition reimbursement, transportation benefits, pet insurance, matching charitable gift program, adoption assistance, employee assistance program, group legal program, new parent benefits, employee rewards and recognition, retail discounts, employee referral bonus program, company events / activities, and no stuffy dress codes.


Hotwire Reviews

Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Hotwire President Neha Parikh
Neha Parikh
10 Ratings
  • Featured Review

    Helpful (2)

    "Fast pace, exciting business--huge opportunity for growth"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Positive Outlook
    Approves of CEO

    I have been working at Hotwire full-time (More than 5 years)


    Hotwire has changed a lot in the past few years, and for those who enjoy having a hand in the evolution of a business, this is a really cool opportunity. As others have noted, this is a unique company because it maintains the scrappiness of a startup but has the backing and long-term focus of a mature organization. I like knowing that I truly make an impact every day and that I'm not just a cog in the machine. Some of the other pros include:
    -Lots of career growth opportunity. Many top leaders are homegrown from within Hotwire or Expedia, including our President
    -Incredibly smart, dedicated people. They challenge me to be my best every day.
    -The opportunity to learn. From different people, from different projects, and from the experience of making Hotwire better.
    -Unique product. While the travel industry is crowded, Hotwire is one of only 2 major companies offering an opaque product. As a result, we consistently have access to the lowest prices on hotels and cars anywhere--our challenge comes in figuring out how to present these deals to customers in a compelling way.
    -Exciting industry. Who doesn't love travel? I like working for a company whose product I can speak proudly about.
    -Culture of open communication and feedback. Nobody would think twice about an entry-level new hire sharing ideas with a VP or the President. Likewise, the leadership team makes every effort to solicit input at all levels of the organization
    -Great benefits and perks, including hefty vacation time, travel benefits, and a brand-new office in SF with good snacks and drinks, with tons of employee events


    To get the full value out of your experience at Hotwire, you need to truly believe in what you're doing and be passionate about it. Employees who are showing up just to 'do a job' will not be satisfied with the lack of rigid structure and direction.

    There's been tons of change in the last few years in terms of organizational structure, leadership, and priorities. For a lot of people, this is uncomfortable. For others, it spells opportunity.

    While we do behave like a startup in many senses, we are a big established company. There is room for innovation, but we're not trying to re-invent the wheel. We know who we are and who our customer is, and our focus at this point is largely on execution. Employees looking to shoot for the moon with ideas that take us in a totally new direction might be better suited for an actual startup that is in its infancy.

    Like every organization, we have challenges. They will not disappear overnight. I think our LT has done a good job of prioritizing what needs to be addressed first, but there's no doubt that certain areas of our business are a work in progress. To thrive, you need to take the long-term approach and realize that what matters most is moving toward an ideal state over time--not fixing every problem all at once.

    Advice to Management

    Keep focusing on what makes Hotwire special, and work hard to bring in people who share this vision. Our people will be the key to our success.

See All 180 Reviews

Hotwire Photos

Hotwire photo of: Hotwire Marketing Team Offsite
Hotwire photo of: San Francisco Office Café
Hotwire photo of: International Women's Day 2017
Hotwire photo of: Taking a break in the Seattle Office
Hotwire photo of: Be Bold for Change - International Women's Day
Hotwire photo of: Hotwire Office Halloween
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Hotwire Interviews



Getting an Interview

Getting an Interview





    Software Development Engineer Interview

    Anonymous Employee in San Francisco, CA
    Accepted Offer
    Positive Experience
    Difficult Interview


    I applied online. The process took 4+ weeks. I interviewed at Hotwire (San Francisco, CA) in May 2017.


    The process was lengthy. I had one phone interview and 5 onsite interview with people in different positions like from software engineer, product director, senior system architect etc. The interview process took almost one and a half month starting from recruiter contacting me till getting the offer.

    Interview Questions

    • I have signed the NDA which I respect.   1 Answer
See All 48 Interviews

Hotwire Awards & Accolades

  • Silver for General Website(Travel Category), W3 Awards, 2011
  • Leading Provider of Outstanding Ground Transportation Deals, Travelzoo Awards, 2011
  • Best Mobile Web Site, Eye for Travel Awards, 2012
  • Magellan Award(Online Travel Services – Trip Planning), Travel Weekly, 2012
  • Best Travel Mobile Website, Web Marketing Association, 2012
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Work at Hotwire? Share Your Experiences

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