HubSpot Overview

  • www.hubspot.com
  • Cambridge, MA
  • 1001 to 5000 Employees
  • 2006
  • Company - Public (HUBS)
  • Computer Hardware & Software
  • $500 million to $1 billion (USD)

HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any ...
Mission: HubSpot’s mission is to help millions of organizations grow better. We build the software, tools, and resources that power our customers’ marketing, sales, and customer service efforts. We don’t only want our customers to grow their businesses by using HubSpot, we want them to ...

Glassdoor Awards

Best Places to Work: 2021(#4), 2020(#1), 2019(#16), 2018(#7), 2016(#4), 2015(#15), 2014(#12)

Top CEOs: 2021(#17), 2019(#16), 2018(#26), 2017(#9), 2015(#10), 2014(#8)

Company Updates

September 13, 2021
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HubSpot’s now hiring in the UK and Ontario, Canada! As part of our hybrid model of work, we have the opportunity to better service our customers, and to access talent in the tech, customer success, and sales space across the globe. That’s why we’re excited to announce that HubSpot is expanding our global footprint with two new locations: Ontario, Canada, and the United Kingdom. Read more about the announcement at the link below.
Shared image - HubSpot Expands its Global Footprint to Ontario, Canada and the United Kingdom
HubSpot Expands its Global Footprint to Ontario, Canada and the United Kingdom
www.hubspot.com
July 12, 2021
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Our co-founder & CEO Brian Halligan was just voted the #4 Best CEO in 2021, as rated by women on Comparably! We're actively investing in women's advancement, leadership, and belonging at HubSpot. That's why we feel lucky to have a CEO who is committed to diversity & inclusion, and to work with amazing women who help us build a stronger company each and every day. Learn more about the Best CEOs for Women recognition here: https://www.comparably.com/news/best-ceos-for-women-2021/
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HubSpot Reviews

4.6
93%
Recommend to a Friend
Yamini Rangan
Yamini Rangan
0 Rating
Featured Review
5.0
Current Employee, more than 8 years

"Eight years of growth, innovation, and happiness."

Oct 19, 2020 - Channel Account Manager in Cambridge, MA
Recommends
Positive Outlook
Approves of CEO

Pros

I started my career at HubSpot right out of college and haven't looked back since. Believing in our product and our mission is easy, but it's the people that make my job meaningful. HubSpot is filled

Cons

We're mostly working from home these days, I really miss our office. I've been day dreaming about the candy wall.
See All 1,804 Reviews

Diversity & Inclusion at HubSpot

4.6
(376 Reviews)

Diversity Programs & Initiatives

Diversity, inclusion, and belonging (DI&B) is a core business priority at HubSpot. Our goal is to create a globally inclusive culture spanning diversity of gender identity, age, ethnicity, nationality, color, sexual orientation, language, perspective, socioeconomic status, thought, and more.

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Diversity & Inclusion FAQs

All answers shown come directly from HubSpot Reviews and are not edited or altered.

How is diversity at HubSpot?

...Incredible culture code, very profesional and collaborative people, a lot of resources and information available for you job, diversity is real, respect is the basement, can work remote, excellent salary, so it is a great place to grow at any time of your life....Read More

Read 98 more responses

HubSpot Photos

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HubSpot Interviews

Experience
Positive59%
Negative26%
Neutral15%
Getting an Interview
Applied online57%
Employee Referral23%
Recruiter11%
Difficulty
3.2
Average
HardAverageEasy

  1. Customer Support Specialist Interview

    Anonymous Employee in Frisco, TX
    Accepted Offer
    Positive Experience
    Difficult Interview
    Application

    I applied through a recruiter. I interviewed at HubSpot (Frisco, TX)

    Interview

    The hiring process is an experience! Let me walk you through it, because just like you I was looking through here RELIGIOUSLY!!! Nervous, anxious, excited…. ALL THAT!!!

    You apply, and they can take anywhere from 48 hours to reach back out or two weeks! I applied right before their Global Week of Rest, so I was waiting for awhile, understandably. Micaela was my recruiter during the process and she gave me information about what HubSpot offers and asked about my experience. She moved me through to the next step and within three days, I did the demo with Ben! This demo is based off of a Form on the Landing Page they ask you to create. I created much more than they asked for but.. that’s okay! Lol. Then they ask you to navigate through HubSpot/asking you questions about sequences, workflows and what the lifecycle stage means to the Customer.

    Lastly, you’ll do a “Customer to Support Rep” role play. They do not expect you to be an expert!!!! Please don’t feel bad if you cannot find the answer or bc of nerves you blank. I PROMISE IT’S OKAY!! Show them you can talk to a customer and show them you are going to use your resources to find an answer! It’s all about how you can deal under pressures! If you can’t find it, show them how you navigate a customer to a different platform to assist them. Don’t break character!! Then afterwards be sure to have a few questions prepared!

    After this I heard back about two hours later I was going to move forward in the process. I had a three panel interview with Abbey, Micheal and Molly. Research your interviewers and make sure to ask questions! They want interested people, and questions show interest! They ask about 5-6 behavioral questions so be prepared with your toolbox of STAR method responses. I recommend viewing their Instagram, LinkedIn, website and HubSpot academy on helpful tools to succeed! Also, Madeline Mann on YouTube is amazing! She provides so many in depth tools to help better frame your interview skills and build confidence!! I heard back the next afternoon after this interview with my offer and here I am giving you this review!

    I’ve wanted this job so long, watched others flourish in their careers… wondering if I’d ever find a home!! I even allowed imposter syndrome to stop me but not anymore. IM READY TO CELEBRATE!!! IM OFFICIALLY A HUBSPOTTER! :)
    Interview

    Why HubSpot? Why customer support? Tell me about a situation where you had to increase your coworkers workload, but it was the right thing to do?

    Answer Question

See All 1,470 interviews

HubSpot Awards & Accolades

  • #1 Best Place to WorkGlassdoor Employees Choice Award2020
  • #1 Best Company OutlookComparably2019
  • Brian Halligan Voted a 2019 Top CEOGlassdoor2019
  • #1 Best Place to Work in MassachusettsBoston Business Journal2019
  • #3 Best CEO for WomenComparably2019

Pledges & Certifications

  • Veteran Hiring Commitment

    Committed to helping America's military veterans find work

  • Pay Equality Pledge

    Committed to paying equitably for equal work & experience

  • Career Advancement Program

    Helping employees "upskill" into higher-paying positions

  • Social Responsibility Pledge

    Formal programs or foundation to give back to communities

  • Diversity Commitment

    Has programs that support a diverse and inclusive workforce

  • First Job Programs

    Maintain entry-level hiring and career development programs to give people career starts

  • Returnships

    Offer formal "internships" for mid-career people or those returning to the workforce

  • Tech Hiring Commitment

    Helping to train, hire and promote more technology workers

Popular Careers with HubSpot Job Seekers

JobsSalariesInterviews

HubSpot FAQ

(62 Questions)

All answers shown come directly from HubSpot Reviews and are not edited or altered.

See questions about:

What is paid time off like at HubSpot?

...Unlimited PTO and work from home flexibility, dog friendly office, smoothie bar + coffee garden + beer gardens, 24/7 building access (great for a weekend workout at the onsite gym), onsite dental and vision, dry cleaning pickup/drop off and no dress code...

July 17, 2019

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Work at HubSpot? Share Your Experiences

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