Working at Humana | Glassdoor

Find your next job here

Humana Overview

Louisville, KY
10000+ employees
1961
Company - Public (HUM)
Insurance Carriers
$10+ billion (USD) per year
Humana Inc., headquartered in Louisville, Kentucky, is a leading health care company that offers a wide range of insurance products and health and wellness services that incorporate an integrated approach to lifelong well-being. By leveraging the strengths of its core ... Read more

Mission: The heart of Humana’s business is health and well-being. We know people’s health and well-being starts long before they see a doctor. It matters long before they begin their career, start a family, or retire. Healthy people make choices every day to eat ... Read more

Company Updates

  • 10 ways to step outside your comfort zone this year: http://glassdoor.com/slink.htm?key=vQNC1

    Ten Ways To Step Outside Your Comfort Zone -- And Why It's Important

    It's a useful exercise is to get out a piece of paper and write down your problems. Write down every problem you can think of. You will quickly see that some of your problems are interrelated. Let's say you're unhappy with your job and your social life is no great shakes, either.

  • How to choose the best job to match your passion: http://glassdoor.com/slink.htm?key=vQ7kQ

    Before You Quit Your Job To Pursue Your Passion, Ask Yourself These Three Questions

    If you're at a crossroads in your life, not knowing which path to pursue or where your true passion lies, have you ever stopped doing and started listening? , author of Real Artists Don't Starve , argues that instead of trying to figure out what it is we're good at, we should take time to figure who we are as people.

See AllSee All

Humana – Why Work For Us?


Our Dream, Your Well-being




Well-being is at our core

We believe our role in the insurance industry is to shift perceptions and move beyond being simply a provider.

To that end, we work to empower our members and help them live healthy, active and rewarding lives.

Standards of excellence

Humana has received several awards for our products, services, and business practices. Many of these awards recognize our commitment to providing guidance consumers can use to make healthcare and health benefits decisions with confidence.

At Humana, we are dedicated to ensuring that every business decision we make reflects our commitment to improving the health and well-being of our members, our associates, the communities we serve, and our planet. We consider our suppliers an extension of our company. The following Standards of Excellence outline Humana’s expectations of how our suppliers conduct business, and reflect our Corporate Social Responsibility Platform of Healthy People, Healthy Planet and Healthy Performance.

The Standards of Excellence are applicable to suppliers, vendors, contractors, consultants, agents and other providers of goods and services who do, or seek to do, business with Humana entities worldwide.

People
  1. Encourage a diverse workforce and provide a workplace free from discrimination, harassment or any other form of abuse.
  2. Treat employees fairly and honestly, including with respect to wages, working hours and benefits.
  3. Respect human rights and prohibit all forms of forced or compulsory labor.
  4. Ensure that child labor is not used in any operations
  5. Respect employees’ right to freedom of association, consistent with local laws.
  6. Establish an appropriate management process and cooperate with reasonable assessment processes requested by Humana.
  7. Provide safe and humane working conditions for all employees.
  8. Encourage healthy lifestyles and offer health-improvement programs for all employees and promote health-related events and activities in the local community.
Planet
  1. Carry out operations with care for the environment and comply with all applicable environmental laws and regulations.
  2. Deliver products and services meeting applicable quality and safety standards.
  3. Actively participate in sustainability, carbon footprint reduction, and other environmentally oriented programs.
Performance
  1. Comply with all applicable laws and regulations of the countries of operation.
  2. Compete fairly for our business, without paying bribes, kickbacks or giving anything of value to secure an improper advantage.
  3. Observe Humana’s policies regarding gifts and entertainment and conflicts of interest when dealing with Humana associates.
  4. Keep financial books and records in accordance with all applicable legal, regulatory and fiscal requirements and accepted accounting practices.
  5. Promote, utilize and measure engagement of small and diverse suppliers.

A rich history of looking ahead

Humana: A history of innovation

Throughout our history, Humana has always been one step ahead, constantly evolving with the changing world of healthcare. It is our proactive, forward-thinking approach that has allowed us to not only meet the needs of our customers, but also provide a challenging and exciting work experience for our associates.

What's important to us
Drawing on more than 50 years of experience , we push forward with a noble purpose that inspires and instills pride. When it comes to helping people achieve lifelong well-being, the possibilities are endless. We're always looking for innovative ways to reach our customers where they are, to know them as individuals and to engage them in ways that are meaningful. To be truly successful, we need to create an emotional connection with people. When we achieve that, they benefit, and so does Humana.

People

We know our success is created by our people. At Humana, associates find themselves in a community of genuinely caring people. Our sense of integrity defines how we think, feel, and act. Humana associates build sincere relationships where they are connected and collaborative, and feel comfortable and respected. We listen to one another, to our customers and our members. And our conversations are authentic. As we reach out to change health care, we sometimes change one another!

 
Purpose

Change is in our DNA. We were founded in Louisville, Kentucky in 1961 by two young lawyers who had a dream — David A. Jones and Wendell Cherry — to create a nursing home where patients would be treated like family. Since then, Humana continues to transform to keep pace with changing times and evolving customer needs — nursing homes, hospitals, health benefits companies, to where we are today: a health solutions company focused on helping people achieve lifelong well-being.

 
Possibilities

Humana recognizes that each associate is unique, and we encourage you to unlock your potential by applying your skills, leveraging your strengths, and pursuing your interests. We give you the tools, the knowledge, the guidance, and the freedom to get involved right from the start. We not only seek diversity in culture and heritage but in experience and knowledge. We know that seeing a situation from a different perspective often leads to better solutions.

Find your opportunity

You’re looking for something different

At Humana, we have a noble purpose: Lifelong well-being for everyone. But our dream of lifelong well-being is not simply a statement or a goal. It is a movement.

You will have a career within a stable industry and environment that supports your professional and personal growth. You’ll find a culture that makes it easier to become healthier, happier, and more productive in all facets of your life. You will be part of a larger network of people on a similar course as you, you will inspire each other to achieve higher goals, and support each other the whole way. You will achieve success for yourself and your family and, simultaneously, contribute to the well-being of customers and colleagues. You will reach your personal best inside and outside of work.

You were looking for something different and you found it. Humana — an environment where you’ll be respected as a whole person and inspired to achieve your full potential

Humana Reviews

3.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Humana President and CEO Bruce D. Broussard
Bruce D. Broussard
1,056 Ratings
  • "Insurance Sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Insurance Sales Representative in Atlanta, GA
    Former Employee - Insurance Sales Representative in Atlanta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Humana full-time (More than a year)

    Pros

    Family atmosphere. Great managers! I went through three weeks of training before going out in the field to meet with clients.

    Cons

    I can't think of any cons since my leaving had nothing to do with a negative experience. I had to leave for personal issues I was having with my family.

    Advice to Management

    Since there are managers and employees that have been there a long time, it seems difficult to move up into management without having to move away. However, they do promote from within the company and give women a fair shot.

See All 2,741 Reviews

Humana Photos

Humana photo of: Humana Building, Humana headquarters in Louisville, Kentucky (Photo attributed to Dishwasherrat - )
Humana photo of: 100 Day dash
Humana photo of: Humana break area
Humana photo of: 100 Day dash
Humana photo of: Inclusion and Diversity day
Humana photo of: Humana Headquarters
See All PhotosSee All

Humana Interviews

Experience

Experience
66%
20%
14%

Getting an Interview

Getting an Interview
72%
9%
7%
5
4
2
1

Difficulty

2.8
Average

Difficulty

Hard
Average
Easy
  1.  

    Data Entry Interview

    Anonymous Interview Candidate in Louisville, KY
    Declined Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 1 day. I interviewed at Humana (Louisville, KY).

    Interview

    Met with supervisor who seemed very stressed . Didn’t seem to have a lot of time and was a little hurried. I like her but the process was not what I expected and fir the money it seemed toveitkload would be very inequitable. I love the company but I decided against making a change due to the fact that overtime was mandatory.

    Interview Questions

    • If I was willing to work overtime at little notice   1 Answer
See All 695 Interviews

Humana Awards & Accolades

  • Top 100 Best Places to Work in IT, ComputerWorld, 2013
  • Candidate Experience Awards, The Talent Board, 2013
  • Secretary of Defense Employer Support Freedom Award, Secretary of Defense, 2013
  • Best Place to Work for LGBT Equality, HRC, 2017
  • Best for Vets Employers, Military Times, 2017
See More

Work at Humana? Share Your Experiences

Humana
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or