Working at Humana | Glassdoor

Humana Overview

Louisville, KY
10000+ employees
1961
Company - Public (HUM)
Insurance Carriers
$10+ billion (USD) per year
Humana Inc., headquartered in Louisville, Kentucky, is a leading health care company that offers a wide range of insurance products and health and wellness services that incorporate an integrated approach to lifelong well-being. By leveraging the strengths of its core ... Read more

Mission: The heart of Humana’s business is health and well-being. We know people’s health and well-being starts long before they see a doctor. It matters long before they begin their career, start a family, or retire. Healthy people make choices every day to eat ... Read more

Company Updates

  • To negotiate or just plain walk-away from a lousy job offer? http://glassdoor.com/slink.htm?key=vQz5L

    Should I Negotiate A Disappointing Job Offer -- Or Just Walk Away?

    Share to email Share to facebook Share to twitter Share to linkedin Share to google Most read Opinions expressed by Forbes Contributors are their own. Dear Liz, I know you always tell us to ask about the salary range before we get too deep into a recruiting process, but I didn't do that.

  • What should you be doing when you get on LinkedIn? http://glassdoor.com/slink.htm?key=vQVgM

    Four Things You Must Do On LinkedIn Once A Week

    Share to email Share to facebook Share to twitter Share to linkedin Share to google I write about personal branding. Opinions expressed by Forbes Contributors are their own. Tweet This It's been a decade since LinkedIn starting adding features that help you do your job better, but many people still aren't taking advantage of those features.

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Humana – Why Work For Us?


Our Dream, Your Well-being




Well-being is at our core

We believe our role in the insurance industry is to shift perceptions and move beyond being simply a provider.

To that end, we work to empower our members and help them live healthy, active and rewarding lives.

Standards of excellence

Humana has received several awards for our products, services, and business practices. Many of these awards recognize our commitment to providing guidance consumers can use to make healthcare and health benefits decisions with confidence.

At Humana, we are dedicated to ensuring that every business decision we make reflects our commitment to improving the health and well-being of our members, our associates, the communities we serve, and our planet. We consider our suppliers an extension of our company. The following Standards of Excellence outline Humana’s expectations of how our suppliers conduct business, and reflect our Corporate Social Responsibility Platform of Healthy People, Healthy Planet and Healthy Performance.

The Standards of Excellence are applicable to suppliers, vendors, contractors, consultants, agents and other providers of goods and services who do, or seek to do, business with Humana entities worldwide.

People
  1. Encourage a diverse workforce and provide a workplace free from discrimination, harassment or any other form of abuse.
  2. Treat employees fairly and honestly, including with respect to wages, working hours and benefits.
  3. Respect human rights and prohibit all forms of forced or compulsory labor.
  4. Ensure that child labor is not used in any operations
  5. Respect employees’ right to freedom of association, consistent with local laws.
  6. Establish an appropriate management process and cooperate with reasonable assessment processes requested by Humana.
  7. Provide safe and humane working conditions for all employees.
  8. Encourage healthy lifestyles and offer health-improvement programs for all employees and promote health-related events and activities in the local community.
Planet
  1. Carry out operations with care for the environment and comply with all applicable environmental laws and regulations.
  2. Deliver products and services meeting applicable quality and safety standards.
  3. Actively participate in sustainability, carbon footprint reduction, and other environmentally oriented programs.
Performance
  1. Comply with all applicable laws and regulations of the countries of operation.
  2. Compete fairly for our business, without paying bribes, kickbacks or giving anything of value to secure an improper advantage.
  3. Observe Humana’s policies regarding gifts and entertainment and conflicts of interest when dealing with Humana associates.
  4. Keep financial books and records in accordance with all applicable legal, regulatory and fiscal requirements and accepted accounting practices.
  5. Promote, utilize and measure engagement of small and diverse suppliers.

A rich history of looking ahead

Humana: A history of innovation

Throughout our history, Humana has always been one step ahead, constantly evolving with the changing world of healthcare. It is our proactive, forward-thinking approach that has allowed us to not only meet the needs of our customers, but also provide a challenging and exciting work experience for our associates.

What's important to us
Drawing on more than 50 years of experience , we push forward with a noble purpose that inspires and instills pride. When it comes to helping people achieve lifelong well-being, the possibilities are endless. We're always looking for innovative ways to reach our customers where they are, to know them as individuals and to engage them in ways that are meaningful. To be truly successful, we need to create an emotional connection with people. When we achieve that, they benefit, and so does Humana.

People

We know our success is created by our people. At Humana, associates find themselves in a community of genuinely caring people. Our sense of integrity defines how we think, feel, and act. Humana associates build sincere relationships where they are connected and collaborative, and feel comfortable and respected. We listen to one another, to our customers and our members. And our conversations are authentic. As we reach out to change health care, we sometimes change one another!

 
Purpose

Change is in our DNA. We were founded in Louisville, Kentucky in 1961 by two young lawyers who had a dream — David A. Jones and Wendell Cherry — to create a nursing home where patients would be treated like family. Since then, Humana continues to transform to keep pace with changing times and evolving customer needs — nursing homes, hospitals, health benefits companies, to where we are today: a health solutions company focused on helping people achieve lifelong well-being.

 
Possibilities

Humana recognizes that each associate is unique, and we encourage you to unlock your potential by applying your skills, leveraging your strengths, and pursuing your interests. We give you the tools, the knowledge, the guidance, and the freedom to get involved right from the start. We not only seek diversity in culture and heritage but in experience and knowledge. We know that seeing a situation from a different perspective often leads to better solutions.

Find your opportunity

You’re looking for something different

At Humana, we have a noble purpose: Lifelong well-being for everyone. But our dream of lifelong well-being is not simply a statement or a goal. It is a movement.

You will have a career within a stable industry and environment that supports your professional and personal growth. You’ll find a culture that makes it easier to become healthier, happier, and more productive in all facets of your life. You will be part of a larger network of people on a similar course as you, you will inspire each other to achieve higher goals, and support each other the whole way. You will achieve success for yourself and your family and, simultaneously, contribute to the well-being of customers and colleagues. You will reach your personal best inside and outside of work.

You were looking for something different and you found it. Humana — an environment where you’ll be respected as a whole person and inspired to achieve your full potential

Humana Reviews

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Humana President and CEO Bruce D. Broussard
Bruce D. Broussard
1,113 Ratings
  • "Good place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Jacksonville, FL
    Current Employee - Consultant in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Humana full-time (More than 3 years)

    Pros

    The salaries are competitve. The hours of work are reasonable. The organization promotes team work. Leadership appreciates ideas from all associates.

    Cons

    A clear path of advancement is needed. Some gaps in communication among processes and actual work stream alignment.

    Advice to Management

    Create clear path of advancement.

See All 2,862 Reviews

Humana Photos

Humana photo of: Humana Building, Humana headquarters in Louisville, Kentucky (Photo attributed to Dishwasherrat - )
Humana photo of: 100 Day dash
Humana photo of: Humana break area
Humana photo of: 100 Day dash
Humana photo of: Inclusion and Diversity day
Humana photo of: Humana Headquarters
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Humana Interviews

Experience

Experience
66%
20%
14%

Getting an Interview

Getting an Interview
73%
9%
7%
4
4
2
1

Difficulty

2.8
Average

Difficulty

Hard
Average
Easy
  1.  

    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 2 weeks. I interviewed at Humana.

    Interview

    The interview was good you had to answer a few questions. Basic experience in EMR and able to be under pressure most of the time, incoming referrals continuously. They ask how many years in the healthcare you have and previous experience in referrals.

    Interview Questions

    • How do you handle a diffcult situation.? What is your stress managment?   Answer Question
See All 714 Interviews

Humana Awards & Accolades

  • Top 100 Best Places to Work in IT, ComputerWorld, 2013
  • Candidate Experience Awards, The Talent Board, 2013
  • Secretary of Defense Employer Support Freedom Award, Secretary of Defense, 2013
  • Best Place to Work for LGBT Equality, HRC, 2017
  • Best for Vets Employers, Military Times, 2017
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