Working at Hyatt | Glassdoor

Hyatt Overview

Chicago, IL
10000+ employees
1957
Company - Public (H)
Travel & Tourism
$2 to $5 billion (USD) per year
We are a global hospitality company with widely recognized, industry leading brands and a tradition of innovation developed over our more than fifty-year history.

We take pleasure in welcoming our guests into our hotels, cultivating genuine connections and ... Read more

Mission: We care for people so they can be their best. Care comes from a place of empathy and authentic human connection. We do
this by truly seeing people and getting to know them as unique individuals, so we can design and deliver personal ... Read more


Glassdoor Awards

Best Places to Work:2014 (#26), 2013 (#32)

Company Updates

  • Hyatt named one of the 100 Best Workplaces for Women in the United States. Our global partnerships and programs for women makes this recognition even more meaningful.

    News Releases

    CHICAGO (September 30, 2015) - Hyatt Hotels Corporation (NYSE: H) announced today that Hyatt ranked number 38 on the "100 Best Workplaces for Women" list by Great Place to Work ®. The inaugural list honors the top 100 companies that have been recognized by their female employees as organizations where women can thrive.

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Hyatt – Why Work For Us?




We are a global hospitality company with widely recognized, industry leading brands and a tradition of innovation developed over our more than fifty-year history. We take pleasure in welcoming our guests into our hotels, cultivating genuine connections and making a positive difference in their lives.  We are dedicated to caring for every person who enters our doors so that they can be at their best. Each of our brands provides a distinct experience, while all of our hotels deliver genuine care. This sets us apart from the competition and helps us fulfill our aspiration to be the most preferred brand everywhere we serve.

We manage, franchise, own and develop Hyatt branded hotels, resorts and residential and vacation ownership properties around the world. As of June 30, 2015, the Company's worldwide portfolio consisted of 618 properties in 51 countries.


Why Join Hyatt?

Whether you are looking for a specific job, an opportunity in a particular destination, or a global career that spans across countries and continents – as a colleague of the Hyatt team, not only will you receive outstanding rewards and recognition, you will also be a part of a larger family. Your team will support your well-being and you will be part of a collaborative work environment. Apply with us today, or talk to any of our colleagues around the world about their experience with Hyatt!


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Our Philosophy

At Hyatt, we care for people so they can be their best. Care comes from a place of empathy and authentic human connection. We do this by truly seeing people and getting to know them as unique individuals, so we can design and deliver personal experiences. This is about all the PEOPLE we interact with everyday, including colleagues, guests, owners, operators, community members and shareholders. BEING YOUR BEST is about being your authentic self in each moment— engaged, fulfilled and ready to take on the world.

Our values of respect, empathy, integrity, creativity, humility, and fun are an important part of our culture—guiding our behavior—and help us individually and collectively to create an environment where our colleagues can be their best and where they can help others achieve this as well. That is why we—every individual at Hyatt—hold ourselves to a shared set of values, and the behaviors that make them real.

You'll enjoy equal parts rewards and recognition

Hyatt believes in its employees in celebrating success and in highlighting accomplishments! Employees take pride in being part of such a collaborative environment. As an employee of the Hyatt team, not only will you receive outstanding rewards and recognition, but you’ll also be a part of a family-friendly atmosphere consistently labeled with "great camaraderie". You’ll feel a tremendous sense of pride when you’re recognized for your contributions to our exceptional guest experiences.


Hyatt is equally committed to ensuring that you, your family or domestic partner stay healthy, take advantage of opportunities, plan for the future and take time to enjoy life. As healthy and happy people, Hyatt employees are committed to working in our collaborative environment.


Hyatt's worldwide recognition and rewards programs will vary depending on the country. Local benefit packages will be offered for those hotels outside of North America.


We embrace the diversity of those who deliver our promise every day. Our hotels employ the following initiatives for colleagues:


• Recruiting, retaining and developing high-performing, talented and engaged colleagues with
diverse backgrounds and perspectives


• Educating, advocating and communicating in order to foster an inclusive, engaging culture and work environment


• Creating opportunities that help our colleagues maintain a balanced lifestyle with experiences designed with self-improvement in mind


• Engaging our colleagues with development programs, learning tools and informational meet-ups that connect them with each other. These initiatives offer colleagues around the world a chance to learn something new and find opportunities to better themselves as well as their futures.


One way we demonstrate diversity and inclusion is by recognizing, respecting and celebrating differences.

hyattdiversity.com

Our career options are as varied as our properties

Hyatt is one of the most recognizable names in the hospitality industry. With its vast cultural and geographic diversity, Hyatt has many alternatives for ones success. Whether you’re interested in gaining valuable experience as an intern or a Corporate Management Trainee, beginning your career in an entry-level position, or challenging yourself as an accomplished professional, Hyatt offers exciting and rewarding career options in many different areas. There’s virtually no limit to where your ambition can take you in our world-class organization.


Search our career options here.

Hyatt Reviews

3.9
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Recommend to a friend
Approve of CEO
Hyatt President and CEO Mark S. Hoplamazian
Mark S. Hoplamazian
714 Ratings
  • Helpful (1)

    "Hyatt has been good to me"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Event Services Manager in Minneapolis, MN
    Current Employee - Assistant Event Services Manager in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hyatt full-time (More than 5 years)

    Pros

    Good benefits, job security, I feel valued and it's a good work culture. Embraces diversity which I think is important considering the current state of affairs in the US right now. They moved Assistant Managers to hourly so we can earn overtime but we didn't see a decrease in pay from what we were making. I feel I'm making more, as long as I continue working hard. I have opportunities to grow and gain experience in different areas of the hotel to feel more well-rounded. I'm certain I'm happier here than associates at competing hotels - I think more emphasis is placed on care in general.

    Cons

    Lately a lot of focus on cutting spending and labor which makes sense but it doesn't align well with the care culture we are supposed to provide for our guests and our associates. You need to be fully staffed and compensate fairly to provide excellent service and I feel like cutting heavily and having too aggressive a budget doesn't leave hourly associates feeling secure or us managers feeling supported - more stretched thin. But I imagine it feels like this in hotels everywhere right now.

    Advice to Management

    Keep us fully staffed and provide us with the tools we need so we can deliver for the guest. It doesn't help our brand (smaller than Hilton and Marriot) which depends on authentic and exceptional service to spread associates and middle-managers so thin that we can't do our jobs to the best of our ability. That's also how you see manager turnover which has to cost quite a bit of money. Truly care about your teams and we will perform for you and stay with the company.

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Hyatt Photos

Hyatt photo of: In a Hyatt World....
Hyatt photo of: Hyatt is one of the 100 Best Workplaces for Millenials!
Hyatt photo of: #InAHyattWorld, we care for people so they can be their best! Sending you lots of love from Hyatt Regency Mexico City
Hyatt photo of: Members of our Hyatt family participated in the Mexican Independence Day Parade!
Hyatt photo of: Another Top 100 Recognition! Hyatt named a Great Place to Work in Germany! We are so proud we live and work #InAHyattWorld! #WirliebenHyatt
Hyatt photo of: Hyatt recruits at more than 20 partner schools within the United States.
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Hyatt Interviews

Experience

Experience
71%
16%
12%

Getting an Interview

Getting an Interview
67%
11%
10%
4
3
2
1

Difficulty

2.5
Average

Difficulty

Hard
Average
Easy
  1.  

    Assistant Outlets Manager Interview

    Anonymous Interview Candidate in Los Angeles, CA
    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Hyatt (Los Angeles, CA).

    Interview

    The interview was a day long and I've been interviewed by everyone involved in the hiring process from Human Resources to the general manager of the hotel. Very professional and welcoming environment.

See All 441 Interviews

Hyatt Awards & Accolades

  • 100 Best Workplaces for Millennials(#86), Fortune, 2015
  • Germany's Best Employers, Great Place to Work Institute, 2015
  • Fortune 500, Fortune, 2015
  • Glassdoor’s Employees’ Choice Award - Top 50 Large Companies, Glassdoor, 2014
  • 100 Best Companies to Work For, Fortune, 2014
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