Working at Hyatt | Glassdoor

Hyatt Overview

www.hyatt.com
Chicago, IL
10000+ employees
1957
Company - Public (H)
Travel & Tourism
$2 to $5 billion (USD) per year
We are a global hospitality company with widely recognized, industry leading brands and a tradition of innovation developed over our more than fifty-year history.

We take pleasure in welcoming our guests into our hotels, cultivating genuine connections and ... Read more

Mission: We care for people so they can be their best. Care comes from a place of empathy and authentic human connection. We do
this by truly seeing people and getting to know them as unique individuals, so we can design and deliver personal ... Read more


Glassdoor Awards

Best Places to Work: 2014 (#26), 2013 (#32)

Company Updates

  • Hyatt named one of the 100 Best Workplaces for Women in the United States. Our global partnerships and programs for women makes this recognition even more meaningful.

    News Releases

    CHICAGO (September 30, 2015) - Hyatt Hotels Corporation (NYSE: H) announced today that Hyatt ranked number 38 on the "100 Best Workplaces for Women" list by Great Place to Work ®. The inaugural list honors the top 100 companies that have been recognized by their female employees as organizations where women can thrive.

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Hyatt – Why Work For Us?




We are a global hospitality company with widely recognized, industry leading brands and a tradition of innovation developed over our more than fifty-year history. We take pleasure in welcoming our guests into our hotels, cultivating genuine connections and making a positive difference in their lives.  We are dedicated to caring for every person who enters our doors so that they can be at their best. Each of our brands provides a distinct experience, while all of our hotels deliver genuine care. This sets us apart from the competition and helps us fulfill our aspiration to be the most preferred brand everywhere we serve.

We manage, franchise, own and develop Hyatt branded hotels, resorts and residential and vacation ownership properties around the world. As of June 30, 2015, the Company's worldwide portfolio consisted of 618 properties in 51 countries.


Why Join Hyatt?

Whether you are looking for a specific job, an opportunity in a particular destination, or a global career that spans across countries and continents – as a colleague of the Hyatt team, not only will you receive outstanding rewards and recognition, you will also be a part of a larger family. Your team will support your well-being and you will be part of a collaborative work environment. Apply with us today, or talk to any of our colleagues around the world about their experience with Hyatt!


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Our Philosophy

At Hyatt, we care for people so they can be their best. Care comes from a place of empathy and authentic human connection. We do this by truly seeing people and getting to know them as unique individuals, so we can design and deliver personal experiences. This is about all the PEOPLE we interact with everyday, including colleagues, guests, owners, operators, community members and shareholders. BEING YOUR BEST is about being your authentic self in each moment— engaged, fulfilled and ready to take on the world.

Our values of respect, empathy, integrity, creativity, humility, and fun are an important part of our culture—guiding our behavior—and help us individually and collectively to create an environment where our colleagues can be their best and where they can help others achieve this as well. That is why we—every individual at Hyatt—hold ourselves to a shared set of values, and the behaviors that make them real.

You'll enjoy equal parts rewards and recognition

Hyatt believes in its employees in celebrating success and in highlighting accomplishments! Employees take pride in being part of such a collaborative environment. As an employee of the Hyatt team, not only will you receive outstanding rewards and recognition, but you’ll also be a part of a family-friendly atmosphere consistently labeled with "great camaraderie". You’ll feel a tremendous sense of pride when you’re recognized for your contributions to our exceptional guest experiences.


Hyatt is equally committed to ensuring that you, your family or domestic partner stay healthy, take advantage of opportunities, plan for the future and take time to enjoy life. As healthy and happy people, Hyatt employees are committed to working in our collaborative environment.


Hyatt's worldwide recognition and rewards programs will vary depending on the country. Local benefit packages will be offered for those hotels outside of North America.


We embrace the diversity of those who deliver our promise every day. Our hotels employ the following initiatives for colleagues:


• Recruiting, retaining and developing high-performing, talented and engaged colleagues with
diverse backgrounds and perspectives


• Educating, advocating and communicating in order to foster an inclusive, engaging culture and work environment


• Creating opportunities that help our colleagues maintain a balanced lifestyle with experiences designed with self-improvement in mind


• Engaging our colleagues with development programs, learning tools and informational meet-ups that connect them with each other. These initiatives offer colleagues around the world a chance to learn something new and find opportunities to better themselves as well as their futures.


One way we demonstrate diversity and inclusion is by recognizing, respecting and celebrating differences.

hyattdiversity.com

Our career options are as varied as our properties

Hyatt is one of the most recognizable names in the hospitality industry. With its vast cultural and geographic diversity, Hyatt has many alternatives for ones success. Whether you’re interested in gaining valuable experience as an intern or a Corporate Management Trainee, beginning your career in an entry-level position, or challenging yourself as an accomplished professional, Hyatt offers exciting and rewarding career options in many different areas. There’s virtually no limit to where your ambition can take you in our world-class organization.


Search our career options here.

Hyatt Reviews

3.9
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Recommend to a friend
Approve of CEO
Hyatt President and CEO Mark S. Hoplamazian
Mark S. Hoplamazian
687 Ratings
  • "Experience was bittersweet I loved it but I didn't really care for some of the girls I had to housekeep with toxicspace"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Guest Room Attendant in Columbus, MS
    Former Employee - Guest Room Attendant in Columbus, MS
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hyatt part-time (Less than a year)

    Pros

    It was a very peaceful workspace didn't have to deal with alot I had my rooms that I worked on as a team an some by myself but still worked hard an always did the best I could best thing would be the Costumer's would leave me tips an donuts candy sodas they really made me feel great that they were pleased with thier room service.

    Cons

    Coming to work being optimistic walking in to the girls an this stale feeling in the air from most of the woman there​ constantly unfocused on work an talking behind each other's backs I was a beginner an given a hard time from people who have been thier for way longer than me even when doing a great job I never really got told by the team just the customers​.you are expected to do a lot in a very short time you won't get a chance to take your break the girls help each an will leave the work on you when you're supposed to be working together no team work.

    Advice to Management

    Try to get some new people in there that won't carry that toxic attitude around running good workers off an fire the old ones.

See All 1,968 Reviews

Hyatt Interviews

Experience

Experience
71%
16%
12%

Getting an Interview

Getting an Interview
66%
11%
9%
4
3
2
1

Difficulty

2.4
Average

Difficulty

Hard
Average
Easy
  1.  

    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Hyatt.

    Interview

    I applied online and received an email for a follow-up assessment. Once that was completed, I received a phone call to schedule an interview not much soon after. I spoke with an extremely nice man who explained the job and asked me some clarifying questions as he went along such as "does this sound like something you'd be interested in doing" etc, After that he went over my resume with me, asked questions about my work experience, and asked why I wanted to work for Hyatt. We spent the next 15 minutes answering questions that I had. The whole interview in total lasted a little under 30 minutes. Right after, I got an email about paperwork (which I believe he sent too early but was my biggest clue I had gotten the job). About 2.5 weeks later I got a phone call saying they pushed back the training date and offered me the position.

    My advice: do your research on the company! This way you are prepared with questions for the interviewer. Also, pay attention when they are speaking!! My interviewer mentioned key points that I picked up on and was able to ask questions about later. I'm now in training and love every minute of it :D

    Interview Questions

See All 431 Interviews

Hyatt Awards & Accolades

  • 100 Best Workplaces for Millennials (#86), Fortune, 2015
  • Germany's Best Employers, Great Place to Work Institute, 2015
  • Fortune 500, Fortune, 2015
  • Glassdoor’s Employees’ Choice Award - Top 50 Large Companies, Glassdoor, 2014
  • 100 Best Companies to Work For, Fortune, 2014
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