Working at Hyland | Glassdoor

Hyland Overview

Westlake, OH
1001 to 5000 employees
Company - Private
Computer Hardware & Software
$500 million to $1 billion (USD) per year
Hyland is a leader in providing software solutions for managing content, processes and cases for organizations across the globe. For over 25 years, Hyland has enabled more than 19,000 organizations to digitalize their workplaces and fundamentally transform their operations ... Read more

Mission: Hyland's mission is to empower efficiency and agility so our customers can grow and innovate with confidence.

Company Updates

  • At Hyland, we believe in supporting all our employees, partners, and customers on their paths to pride.

    Living with PRIDE: Yesterday, today, and tomorrow

    In the late 1960s, openly gay people were an extremely marginalized group: persecuted legally and culturally, and welcome at very few establishments. One of the few places that did serve as a haven for the LGBT+ community was the Stonewall Inn - a Mafia-owned bar in Greenwich Village, New York City.

  • “I honestly believe my military training gave me the skills to navigate a technical career path where I could prove myself over and over again by working hard and earning my position." - Mike Crisp, Product Owner

    Veteran Hylite: Mike Crisp

    Welcome back to the Veteran Hylite blog series! Last time, we talked to Brian Milicic, a former Marine and current Hylander. Brian shared the keys to success he learned as an Electronic Intelligence Intercept Operator and Analyst: Open communication, patience, and passion. This time, we chat with Mike Crisp, a former Army Unmanned Aerial Vehicle Pilot.

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Hyland – Why Work For Us?

We are Hyland

We are a global software organization that thrives on new ideas and diverse perspectives. Since 1991, it's been our mission to help our employees, customers and partners exceed their potential. We believe Hylanders can accomplish anything when they have the freedom to innovate, be creative and embrace the future. That, and an intense dedication to our core values, is what our award-winning software is built on.

Hyland is recognized as a top employer and a customer-focused industry leader.

Get to know the #HylandLife. 

Hyland ranked #75
in the 2018 Fortune 100 Best
Companies to Work For® List

Meet your partner in digital transformation

Hyland helps more than 19,000 organizations handle their most critical content and processes with flexible software solutions. We work with organizations in healthcare, finance, insurance, government, higher education, manufacturing and more.

Our mission is to empower efficiency and agility so our customers can grow and innovate with confidence.

Learn more about our products and services.

Hylanders talk about #Hylandlife

The unmistakable sense of purpose and passion of everyone who works at Hyland quite simply cannot be imitated.

Thomas Joseph Russo

Another reason I’m proud of being a part of #HylandLife: The new Hylanders4Hylanders program to support employees in a hardship. #giving 

 Amy Oliver 

Always exciting getting things from the home office...this one was one of the best. Thanks @Hyland for remembering us remotees #HylandLife

Jason Sweedyk 

Time flies! Today is my 5-year anniversary at @Hyland. I love my job, my colleagues & this wonderful company. The perks are pretty great, too. #HylandLife  #FeelingGrateful

Alana Coticchia

A culture of diversity and inclusion 

Hyland is committed to creating a culture of diversity and inclusion. Our decisions are rooted in a deep sense of support for individuals – Hylanders and our communities. We value individuality, inviting the different skillsets and viewpoints that diversity brings.

Hyland aims to celebrate our people, engage our communities, grow our future workforce and support our customers.

Employee Resource Groups (ERGs)

At Hyland, there are four active Employee Resource Groups (ERGs) connecting employees and serving as resources to develop a diverse and inclusive work environment.

  • MERG (Multicultural ERG)
  • HylandWIN (Women in Networking)
  • Hyland Pride Alliance
  • VERG (Veteran ERG)

We support the communities that support us

Hyland encourages and empowers employees to support the organizations that mean the most to them. We offer 12 hours per year of paid volunteer time off, non-profit organization board-matching to help them align skill sets and interests with local organizations, and gift-matching that helps their donations go even further.

We’re proud of our relationships with programs and organizations that have a direct impact on our communities.

Annual day of service

Each year, hundreds of Hylanders roll up our sleeves and work together on a large revitalization project. What started at our headquarters in Northeast Ohio has become a tradition at our offices around the world.

Hyland Reviews

Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Hyland CEO Bill Priemer
Bill Priemer
203 Ratings
  • Featured Review

    "Hyland is great place to work"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Analyst in Westlake, OH
    Current Employee - Technical Support Analyst in Westlake, OH
    Positive Outlook
    Approves of CEO

    I have been working at Hyland full-time (More than 5 years)


    The biggest pro is the people. Many companies claim loyalty to their employees but Hyland actually means it. The group of people that work here genuinely care about each other. They will talk with each other outside of work and plan events together. They truly are the company's greatest asset and the reason that makes Hyland such a great place to work.

    The people help to build the awesome culture of Hyland as well! While the company is growing very fast, it still retains that 'start up' feel. Executives and Managers have open doors and are very very approachable. There are many community events that benefit the non profits and other companies in the area. Allowing for the ability to give back.

    While there are many other pros I could mention here, to prevent this from being too long, I will conclude with the work that we do being meaningful and rewarding. It is also challenging to remain stimulated and engaged at work which allow for continued growth and education opportunities.


    There are very few in my opinion. Occasionally as the company is growing there are procedures put in place that can be over regulated and burdensome when attempting to execute on work. But there are very few of these.

    Advice to Management

    Continue doing what you are doing! Remain accessible to employees and allow the culture to continue to flourish. Make sure to evaluate procedures to ensure that processes do not become burdening to employees executing on their work.

See All 385 Reviews

Hyland Photos

Hyland photo of: Graffiti clean up in Slavic Village.
Hyland photo of: Hyland bikes ready for summer - makes traveling between buildings much more fun!
Hyland photo of: CEO Bill Priemer rocking out the opening of a Hyland Annual Meeting.
Hyland photo of: Celebrating Valentine’s Day with a little bit of chocolate .
Hyland photo of: Keeping employees hydrated at Hyland’s annual golf outing.
Hyland photo of: Sending love from Hyland headquarters to remote employees across the country
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Hyland Interviews



Getting an Interview

Getting an Interview





    Associate Software Developer Interview

    Anonymous Employee in Westlake, OH
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied online. The process took 2 weeks. I interviewed at Hyland (Westlake, OH) in May 2012.


    Very easy and they were very welcoming. The staff kept up with my profile and tried to keep me engaged. They were very flexible on my availability for getting onto campus for the 1 on 1 interview.

    Interview Questions

    • They asked to write a poem about my previous employer.   1 Answer
See All 162 Interviews

Hyland Awards & Accolades

  • 100 Best Companies to Work For, Fortune, 2017
  • Top Workplaces Cleveland, The Plain Dealer, 2013
  • Top Workplaces in the US, Workplace Dynamics, 2013
  • 99 Great Workplaces for Top Talent in Northeast Ohio, North Coast 99, 2012
  • Top Workplaces, The Plain Dealer, 2015
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