I have been working at ICW Group full-time (Less than a year)
Very new age, casual office environment with management that is open to input from employees. Also, surprisingly comprehensive benefits package including annual(?) performance bonuses. Team oriented environment when one part of the operation is backlogged, other parts offer support.
Procedures changing frequently due to consolidating new business processing from 20ish branches nationwide into 2 different services- one for the west coast, one for the east coast.
I applied online. The process took 3 weeks. I interviewed at ICW Group (San Diego, CA).
Starts with a phone screen. Then an on-site interview. On-site interview consists of the Wonderlic test, then a panel interview with potential teammates and a senior QA person. Then a one-on-one interview with the director.