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ICW Group Overview

San Diego, CA
501 to 1000 employees
1972
Company - Private
Insurance Carriers
$500 million to $1 billion (USD) per year
ICW Group provides multiple lines of specialty property/casualty insurance with an emphasis on workers' compensation, earthquake, and auto insurance. Operating through three companies, it serves customers in key markets across the US. Its Insurance Company of ... Read more

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ICW Group – Why Work For Us?


Based in San Diego, ICW Group Insurance Companies is the largest group of privately held insurance companies domiciled in California. Quoting more than $3 billion annually, ICW Group represents a group of Property, Auto and Workers’ Compensation insurance carriers, including Insurance Company of the West and Explorer Insurance Company.

ICW Group is recognized nationally as an industry leader in helping policyholders achieve fewer and less costly claims, and is committed to meeting the needs of its policyholders and elevating the trusted agents and brokers who advise them. The company offers its insurance products through an independent network of experienced and professional agents and brokers.

Company overview at a glance

  • A.M. Best Rating A- (Excellent), Financial Size Category of XI
  • $1 billion direct written premium in 2016, up 23% from 2015
  • Admitted in 50 states and DC
  • Providing commercial and personal coverage to over 300,000 customers
  • Products distributed through a network of more than 3,000 independent Agencies
  • Incorporated in 1972
  • Headquartered in San Diego, California, with regional offices located throughout the United States
  • More than 700 employees

At ICW Group – we offer a work environment that encourages entrepreneurialism and celebrates success. Our team members are hands-on contributors who are given the opportunity to make an impact. It’s our people who make us an employer of choice and the vibrant company we are today.

The Power of One

The strongest ideal held by our Company is the “Power of One.” We believe that every individual team member has the power to impact the success of our entire organization.

From providing industry leading products and services, to delivering exceptional customer experiences, each ICW Group team member contributes through their individual efforts, ideas and innovation!

Making a Difference

We believe in helping create a brighter future for our children. That’s why the employees of ICW Group proudly sponsor Promises2Kids, a leading nonprofit organization that provides help to foster children in San Diego County.

Promises2Kids annually provides over 5,000 foster youth the tools, opportunities, and guidance they need to address the circumstances that brought them into foster care, overcome the difficulties of their past, and grow into healthy, happy and successful adults.

We support these efforts and provide numerous ways for our team members to support this cause, through volunteer opportunities and programs.

Award winning wellness program

Our team members’ health and well-being are foundational to ICW Group’s unique culture. We believe that healthy behaviors lead to happier, more productive people, both at home and at work.

Our Wellness program is designed to continually improve your health. What differentiates us from other companies is our multi-dimensional approach to wellness, built on 7 pillars:

  1. Physical
  2. Emotional
  3. Financial
  4. Social
  5. Career
  6. Safety
  7. Security

We support these pillars with educational opportunities, activities such as fun walks and runs, healthy cooking classes, team challenges, and other engaging programs.

ICW Group takes great pride in being a health conscious organization, and we’re especially proud of being recognized as one of “San Diego’s Healthiest Companies!”

Recognition & reward

While many companies may talk about their talent – we celebrate it with formal recognition and reward programs. Along with numerous celebration activities, ICW Group provides 3 specific achievement awards.

  1. “Power of One” spot bonus program – Your individual efforts can be recognized immediately with this “on-the-spot” monetary award program.
  2. Elevate Awards – We distinguish those that go above and beyond for their customers through this semi-annual award and bonus program.
  3. CEO Awards – This top honor rewards those who have performed exceptionally throughout the entire year.

Culture

Collaborate with others who care about making a difference. Work with people who inspire growth and celebrate success. At ICW Group, your entrepreneurial spirit, ideas and innovations are rewarded! Learn more about the ICW Group Culture.

Benefits

When you join ICW Group, you have access to a comprehensive and affordable benefits package, including health, financial, flexible time off, training, education, savings, and conveniences. Learn more about Team Member Benefits.

Spotlight

Career Spotlight: Work Comp Team Enjoy a top-rated career in the Claims or Underwriting areas. Find out the latest scoop on open jobs and read what our team members are saying. You can also learn more about what it’s like to be a Work Comp Team Member: Underwriting & Claims.


 

ICW Group Reviews

3.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
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Kevin Prior
51 Ratings
  • Featured Review

    "Organized, competent management, driven employees, excellent benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Risk Management in Loomis, CA
    Current Employee - Senior Risk Management in Loomis, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ICW Group full-time (More than a year)

    Pros

    Team like atmosphere, cares about employees, listens to employees and tries to compensate high performers fairly. Spends a lot of time training employees, and is always sharing relevant information. Very sensitive to your time, meetings are not mandatory and even when they are they give you a couple of choices as to the times to go. If you can't make it, someone will fill you in. Very team orientated, were all in this together.

    Cons

    Lots of change, sometimes too fast. Remote workers don't have the same support at in office. Sometimes new stuff can be confusing when it's launched too quickly or some people don't get the right information. Luckily they don't hold it against you and if you speak up, someone will jump in and help you. If you didn't say anything you could sink though. They put a lot of trust in their employees, not necessarily a bad thing you just have to be a go-getter.

    Advice to Management

    Give employees more time to learn the new information your putting out. Keep working on the work life balance, it's getting better slowly

See All 69 Reviews

ICW Group Photos

ICW Group photo of: Fall 2017 San Diego Fit Company Challenge Champions!
ICW Group photo of: New Building - Innovation Point 2016
ICW Group photo of: Gym
ICW Group photo of: Gym
ICW Group photo of: Gym
ICW Group photo of: Gym
See All PhotosSee All

ICW Group Interviews

Experience

Experience
50%
35%
15%

Getting an Interview

Getting an Interview
80%
13%
7%

Difficulty

2.8
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

     

    Underwriter Trainee Interview

    Anonymous Employee in San Diego, CA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at ICW Group (San Diego, CA) in June 2017.

    Interview

    First Interview: Phone Screening

    Second Interview: Interview in the office. Took a 12-minute Wonderlic Test, followed by a formal interview with the Underwriter Manager. The formal interview were standard questions read from a sheet of paper that they ask all interviewees. Very generic situational questions, asking you to explain a scenario when you had to deal with whatever it was.

    Interview Questions

    • What does success look like for an Underwriter?   Answer Question
    • Give an example of a time when you had to deal with an unhappy customer?   Answer Question
See All 21 Interviews

ICW Group Awards & Accolades

  • Ward's 50 Property-Casualty Top Performers, Ward's 50, 2016

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