Working at IKEA | Glassdoor

IKEA Overview

Conshohocken, PA
10000+ employees
1943
Company - Private
Retail
Unknown / Non-Applicable
How Swede it is. One of the world's top furniture retailers, IKEA sells Scandinavian-style home furnishings and other housewares in about 330 stores in some 40 countries. To cut transportation costs, IKEA uses flat packaging; customers assemble the products at ... Read more

Mission: To create a better everyday life for the many people.


Glassdoor Awards

Best Places to Work:2017 (#45), 2013 (#43)

Company Updates

  • HIRING now for General Warehouse co-workers at our Baytown, Texas Distribution Center. Apply now at http://glassdoor.com/slink.htm?key=vQdip

  • IKEA Columbus is hiring! Apply now! http://glassdoor.com/slink.htm?key=vQPDb

    Careers at IKEA | Home

    Career opportunities at IKEA Home furnishings, kitchens, appliances, sofas, beds, mattresses.

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IKEA Video

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IKEA – Why Work For Us?


Top 10 reasons people stay with IKEA



Hint: Traveling first class isn’t one of them

  1       We hire the right people

IKEA co-workers tend to be down-to-earth, hard workers with a genuine willingness to work together. While there are many reasons to join IKEA, if you ask co-workers why they stay, their number one response is “because of the people”. 

2        They’re inspired!

When a company has a vision and clear values you can believe in, it’s not hard to get inspired. More than 90% of IKEA co-workers know what we’re here for. Almost 80% feel inspired at work (and we’re working on the other 20%). 

3       Making mistakes is okay – really

There’s a saying at IKEA companies that it’s okay to make mistakes - everyone does it. In fact, we think it’s a healthy way to learn and improve. 

4       An up, down and sideways career

IKEA has more different types of jobs than any other company in the world. If co-workers get tired of what they’re doing or just want to try something else, they can move to a new role within IKEA, not outside IKEA.  

5       Sweden today, China tomorrow

Since IKEA has stores and offices in more than 44 countries, with the same values and business idea worldwide, moving from country to country is not uncommon. And if you do move, there’s always another friendly IKEA person to help you adjust.  

6       Egos parked at the door

We’re not big on fancy titles, corner offices or private jets, and we ask co-workers to leave their egos at the door. Why? Because it means you get to work as a team member, have fun and get on with the job. 

7       The rewards of a never-ending job

People like working for a company they can be proud of. So far IKEA Social Initiative has benefited 100 million children in need. And we are working on the never-ending job of being kinder to the environment. 
  8         Learning by the seat of your pants
What other company trusts you with a $30 million budget? At the age of 22? If you are the right person for the job, learning with support and coaching is a way of life at IKEA.  

9       A parent-friendly environment

IKEA is a business, without a doubt, but it is our policy to put people first. And people have lives outside work that include families. That means we believe in a parent-friendly environment. 

     10    The original social network

The people you work with are also your friends. You know there’s someone to turn to in every major city around the world. And you instantly have something to talk about with 127,000 people a lot like yourself. That's a big social network. 

Work hard, be yourself

What do we look for in a job candidate?

An ability to do the job is obviously the starting point. But beyond that we look for many other personal qualities such as a strong desire to learn, the motivation to continually do things better, simplicity and common sense, the ability to lead by example, efficiency and cost-consciousness. These values are important to us because our way of working is less structured than that of many other organisations.

A corporate culture based on shared values.

At IKEA, we don’t just want to fill jobs; we want to partner with people. We want to recruit unique individuals who share our values. Co-workers are not restricted at IKEA; we listen and support each individual to identify his or her needs, ambitions and capabilities.

Here are a few examples of our shared values: 

  • TOGETHERNESS
  • COST-CONSCIOUSNESS
  • RESPECT
  • SIMPLICITY

What do we expect from you?

  • You have the ambition to do a good job and a desire to take on responsibility and to take the consequences that this entails
  • You do your best on the basis of your abilities and experience
  • You are service-oriented and have the customers’ best interests at heart
  • You are open to improvements, with a will to develop continually
  • You challenge established patterns when you have a better suggestion of your own
  • You are not status minded, but rather open and straightforward in your approach to others
  • You are cost conscious and know that everything has a price tag
  • You are open and willing to move for a new challenging job

What do we offer you?

  • The chance to work in a growing company with a viable business idea
  • We give you the opportunity to further develop your professional skills in your daily work
  • We make it possible to choose between many different jobs within the company
  • We enable you to work in an environment where people and team spirit are central values
  • We offer you a job with fair and reasonable conditions
  • We give you the chance to take a great responsibility following recognised good results, regardless of age.


What would you actually do if you worked at IKEA? 

Now it’s time to get down to the nitty-gritty. If you wanted to work at IKEA - which we sincerely hope you do by now - what kind of job might we be able to offer you?

The variety of roles may surprise and interest you. Potential positions involve everything imaginable from working in a store selling home furnishing solutions, to less obvious jobs behind the scenes in transport, IT and communications. 



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Stores/Retail


The store is where our visitors meet IKEA face to face. We want to give our visitors plenty of ideas, solutions and inspiration. It should be fun and easy to shop and the customers should be able to do most of their shopping by themselves. When a visitor needs assistance, a well-informed and friendly co-worker should be on hand to attend to his or her needs.

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Product Development

IKEA of Sweden AB (IoS) based in Älmhult, develops and makes the IKEA range available to stores and customers all over the world. Our aim is to offer a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible will be able to afford them.

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Purchasing

Co-workers in this area form a bridge between the factory floor and the products on the shelves at IKEA stores. They are responsible for ensuring reliable production methods that lead to high quality results, but which at the same time involve the minimum waste and maximum efficiency.


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Distribution/wharehouse

Trucks, boats and trains are all needed to move products around. Coordinating these different means of transport to make the movement of goods as quick and efficient as possible is a real art!


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Support functions

The support functions exist in order to enable the work of IKEA purchasing, distribution, product development and sales.







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“I love the fact that I started in one function and can move to another…I can use what I learned in sales and apply it to Customer Relations”

Andrew Irons - Team Leader IKEA Burbank



“I love the culture at IKEA. We are not only a successful international home furnishings company, but a company that strongly believes in being environmentally and socially responsible”

Elizabeth Spencer – Communications and Interior Design Coworker IKEA Woodbridge

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“I stared working part time at IKEA Costa Mesa while working on my astrophysics degree, I find managing at IKEA much more fun and exciting than my original career plan and I enjoy the freedom to make my own decisions…”


Narynn Manorothkul - IKEA Food Coworker IKEA Costa Mesa




“I value the relationships I have made at IKEA, everyone is seen as a talent, and we are all working together strategically to support our extraordinary growth”.

Rachel Lucas – IKEA U.S. Recruitment & Succession Responsible

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“I love the product [at IKEA] and I felt my contributions to my department were recognized and made a difference to our everyday working routines”


Kofi Afriye - Shopkeeper  IKEA Woodbridge



“I am the stores AutoCAD super user…planning is an important tool to ensure we are working with the store layout and presenting the range in the best way possible…”

Caitlin Arbeiter - Visual Merchandising Co-worker IKEA Portland

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“Working with the server group ( IT ), I have traveled to Germany, China, and Sweden on numerous occasions and these experiences have and continue to exceed my expectations.”


Tom Giles - System Specialist  IKEA North American Services


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Thank you to our co-workers!

IKEA U.S. is listed on the 2016 FORTUNE 100 Best Companies to Work For® list! We thank our co-workers for making IKEA a great workplace!

 

IKEA is a values driven company with a strong culture that offers an outstanding co-worker experience. We are grateful that our unique culture and values, together with the investments that we’ve made in our co-workers, help to make working at IKEA a great experience for our co-workers.

 

Click here to find your place at our place!

IKEA Reviews

3.8
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Lars Petersson
17 Ratings
  • Featured Review

    Helpful (31)

    "Feeling Valued Through the IKEA Vision"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Manager in Draper, UT
    Current Employee - Administrative Manager in Draper, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IKEA full-time (More than 5 years)

    Pros

    There are so many ways I feel valued at IKEA. I have been awarded Manager recognition after being nominated by co-workers throughout the store. I have been called out with words of thanks on our "Thank You" board. I have been personally thanked many times by me direct managers as well as the Store Manager. I have been thanked by those who work beneath my leadership. And most importantly, I have been thanked by the customers in the store. Value - priceless.

    Cons

    As in any business, it is easy to get caught up in the day to day tasks and lose sight of the bigger picture - our vision. While juggling multiple balls, it is sometimes hard to thank ourselves for a job well done. I love IKEA because they bring me back to center over and over and over again.

    Advice to Management

    Share the wealth of knowledge. We have meetings and brainstorm sessions and huddles, but we don't always let that information permeate all areas of the workforce. Knowledge is power. Share it.

See All 1,801 Reviews

IKEA Interviews

Experience

Experience
75%
13%
11%

Getting an Interview

Getting an Interview
82%
6%
4%
1
1
1
1

Difficulty

2.6
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

    Helpful (14)  

    Sales Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. I interviewed at IKEA (New York, NY).

    Interview

    the interview was easy and in a very friendly environment. was 1:1 interview but ant the end HR manager joined and asked a couple of questions as well. Again got a call from them and had a second interview and got my offer letter and drug test at the same time.

    Interview Questions

    • Explain a time where you took the lead.   2 Answers
See All 653 Interviews

IKEA Awards & Accolades

  • Best Places to Work, Glassdoor, 2017
  • Top 20 Employee Benefits & Perks, Glassdoor, 2017
  • 100% on Employers for LGBT Workplace Equality, Human Rights Campaign’s (HRC), 2016
  • 100 Best Companies to Work For, Fortune, 2016
  • 100% rating on Corporate Equality Index, Human Rights Campaign, 2016
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