Working at INTRUST Bank | Glassdoor

INTRUST Bank Overview

Wichita, KS
501 to 1000 employees
Company - Private
Banks & Credit Unions
$100 to $500 million (USD) per year
At INTRUST Bank, relationships are at the core of all we do. Which is why we focus on fostering positive relationships not just with our customers, but also with each other. INTRUST Bank recognizes and celebrates employees for their individual character, value and potential ... Read more

Mission: To be the best community bankers in the markets we serve and to be a company of character in all that we do.

INTRUST Bank will consistently seek, celebrate and continually develop these character qualities in all of our relationships: HONESTY, HUMILITY ... Read more

Company Updates

  • 17 different departments gathered last week for our quarterly Explore INTRUST event. Designed to connect and educate employees, Explore INTRUST is a great ways for employees to learn about current opportunities and initiatives happening across the organization.

  • From a background that started with a "summer internship" working for his father, Dan Heinz, Chief Commercial Lending Officer, shares how his past experiences have shaped his day-to-day interactions with customers, employees and partners of INTRUST Bank.

    Meet Dan Heinz, Chief Commercial Lending Officer

    From camping with family to being deeply ingrained in his Kansas agricultural roots, Dan Heinz, our Chief Commercial Lending Officer, recently shared his background and how that's shaped the way he approaches his responsibilities in the workplace. Dan, can you describe your background and yourself? I grew up in Hamilton County, KS.

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INTRUST Bank – Why Work For Us?

Since our founding 140 years ago, we've maintained our emphasis on lasting relationships with our customers, which means we are always acting in their best interests.

Since 1876, INTRUST Bank has grown to become a leading financial services provider in the Midwest, with assets of nearly $5 billion, a wide range of wealth services and 44 banking centers across Kansas, Oklahoma, and Arkansas. Our long-standing commitment to exceptional service, quality products and cutting-edge technology underscores our pledge to be the best resource for personal and business financial services in our communities.

Our History

It was the late 1800s. Kansas was a state still known for its rowdy, Old West image. Its vast, fertile resources were largely untapped. But progress had taken root. Men with vision recognized the potential of the land and the people who lived on it. As the new century began, Kansas began to flourish. And nurturing those early seeds of progress was one bank that had planted its roots in Kansas to stay. Over the century, it would become a bank that would literally help build the state. At the helm of that bank was C. Q. Chandler II. Chandler had come to Kansas as a young man with little more than solid principles – and the courage to dream. Over two decades he became one of the state's banking captains. And in 1900, he took the helm of the bank that eventually became known as INTRUST. Originally chartered as the Farmers & Merchants Bank in 1876 and later known as the First National Bank in Wichita, INTRUST is the oldest homegrown Wichita bank in continuous existence. Over the course of the 20th century, INTRUST has been instrumental to the businesses of Kansas and the region. Many companies have grown from mere dreams into industrial giants with the bank's assistance. And with its growth in to communities across Kansas and now, Oklahoma and Arkansas, INTRUST gives the people in the region it serves a bank that is continuously seeking ways to make banking more convenient and its customers successful.

Almost 140 years. Four generations. One Bank was there.

Today, the name of Chandler's bank is INTRUST. It is a bank that has not only weathered every great business recession, but grown stronger from the adversity. It is a bank that has had the vision to recognize periods of change and adapt to them in positive, timely ways. It is a bank with its roots planted firmly in the region. And it is still operated by the same family who knows the people here, and is willing to put their faith in the people and their dreams.

Our Community Commitment

As the largest independent bank headquartered in Kansas, we take pride in our commitment to the people and communities we serve. INTRUST Bank is committed to providing support to organizations that improve the educational and economic opportunities of individuals and families, and assist the communities in which we live and work to develop responsible, active and healthy choices. It is INTRUST's goal to proactively work with existing agencies and neighborhood residents to combine bank and community resources to promote our area's growth and stability.

Careers at INTRUST

From the day-to-day transactions that keep our doors open to the behind-the-scenes efforts that secure our assets, every role at INTRUST Bank is critically important. It's why we're selective with our hiring, but also why we're proud to claim the best and the brightest among our ranks.

INTRUST Financial Corporation and its subsidiaries, including INTRUST Bank, are Equal Opportunity Employers whose policy is not to discriminate unlawfully against any qualified employee or applicant for employment on the basis of protected military or veteran status, disability, race, color, religion, sex, age, national origin, pregnancy, genetic information, sexual orientation, gender identity, or any other classification protected by applicable local, state or federal law; except where an individual is protected category constitutes a bona fide occupational qualification.

Benefits beyond pay.

As Kansas’s largest privately owned bank, INTRUST offers a number of advantages to employees that can't be matched anywhere else. The reasons to work with INTRUST are as varied as our positions.

Here are seven reasons why you should consider a career with INTRUST.

1. We believe in our CULTURE.
Maintaining balance is key to the success of our positive corporate culture. We balance professionalism with openness, recognizing the competitive advantage we gain by being receptive to the fresh ideas of our employees. We value a healthy work-life balance for every employee, and of course, do our best to hit the sweet spot between honoring tradition and embracing innovation.

2. We value your GROWTH.
As individuals and employees, we encourage growth and provide opportunities for personal and professional development, as well as tuition reimbursement for those looking to continue their education.

INTRUST offers a wide variety of learning and development opportunities for professional development, including training in communication, leadership, sales, service, technology skills, and product and industry knowledge. We provide employees with tools, resources, eLearning and internal and external classroom training, and other assistance to help them maximize their careers at INTRUST Bank.

3. We support WELLNESS.
A balanced culture of health and wellness is important to us. We encourage employees to manage their well-being by offering opportunities throughout the year to be active in community events, and participate in various wellness challenges. 

4. We enjoy our TIME OFF.
All benefit-eligible employees receive paid vacation following a brief waiting period and can earn up to 520 hours of paid sick time. Additionally, we observe 10 federal holidays every year.

We build strong relationships with every customer, whether they’re an individual, a family or a business. We want to help all of them gain financial understanding and become more able to achieve their goals. The work we do in our community is also of utmost importance. We support the United Way and many other volunteer organizations as well as encourage employee volunteerism.

6. We offer excellent INSURANCE COVERAGE.
Qualified employees have a variety of coverage options to select from – including medical, dental, life, disability and critical illness. In addition, employees are able to pay for medical and dependent care expenses with pretax dollars.

7. We plan for the FUTURE.
It’s never too early to think about retirement. That’s why we offer a generous 401(k) plan with employer match.

INTRUST Bank Reviews

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Charles Q. Chandler IV
27 Ratings
  • Featured Review

    "Exciting Times at INTRUST!"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I have been working at INTRUST Bank full-time (More than 5 years)


    I just participated in our most recent all-employee update, and the news was encouraging. Positive results and future outlook from a business perspective, plus several new initiatives in the works - from employee recognition to increased customer focus, technology, and external branding. It's a great time to be at INTRUST!


    I'm excited about the future - but with change comes a certain amount of uncertainty.

    Advice to Management

    Keep the forward momentum going!

See All 59 Reviews

INTRUST Bank Photos

INTRUST Bank photo of: 2018 - The INTRUST team in Olathe; dressed in red and ready to celebrate Red Friday.
INTRUST Bank photo of: 2018 - Cutting the ribbon at the newest INTRUST banking center in South Wichita.
INTRUST Bank photo of: 2018 – Banking Center staff showing excitement to host the NCAA Men’s Basketball tournament in Wichita.
INTRUST Bank photo of: 2018 – Set up for the Home Show in Lawrence, Kansas
INTRUST Bank photo of: 2018 - We are proud to sponsor this community health and wellness initiative and enjoyed participating in more fun and games throughout the Wichita Corporate Challenge.
INTRUST Bank photo of: 2018 - Serving food fresh off the INTRUST grill at the opening of Avenue Art Days.
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INTRUST Bank Interviews



Getting an Interview

Getting an Interview





    Teller Interview

    Anonymous Employee
    Accepted Offer


    I applied online. I interviewed at INTRUST Bank.


    First step is phone interview then panel interview

    Interview Questions

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INTRUST Bank Awards & Accolades

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