Working at INTRUST Bank | Glassdoor

INTRUST Bank Overview

Wichita, KS
501 to 1000 employees
Company - Private
Banks & Credit Unions
$100 to $500 million (USD) per year
INTRUST Bank is a company that has built itself on the same values our founder C.Q. Chandler II brought with him to frontier Kansas. We’ve encapsulated that principled approach to business into three words: Tradition for Today. These three words embody who we are, how ... Read more

Company Updates

  • "My purpose as a leader is to help other people shine. I focus on identifying the best people to meet the needs of various roles and then help them understand how their work supports the vision of the company. With this focus in mind, I advocate for their personal growth and development with a goal of enhancing their strengths by expanding their knowledge of the company and the industry." Join us in congratulating long-time INTRUST employee, Anna Baker, for being selected by the Wichita Business Journal in its Women who Lead Series.

  • We would like to take a moment and recognize all the INTRUST employees currently working in banking centers and supporting our customers through our drive-thrus. The actions of these employees have allowed us to continue to be compassionate and responsive to the needs of our customers during this unprecedented time. “I am so proud of all the employees and how they have navigated the COVID-19 environment,” said Kimberly Luckert, director, consumer banking. “The flexibility to change their daily activities within their role, keep up on special considerations to serve customers in the drive-thru, all while navigating the effects on their personal lives is truly commendable.” We appreciate your commitment to building meaningful connections with our customers each day. Thank you!

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INTRUST Bank – Why Work With Us?

If you’re looking for the textbook description: INTRUST Bank is a full-service financial institution serving individuals and commercial customers in a growing market in Kansas, Oklahoma and Arkansas. Since our founding in 1876, we’ve been growing with our customers, supporting our communities, partnering to build businesses and innovating services for our customers.

But if you want to know what we’re really built on, why people bank with us and what’s kept us growing for a century and a half, you have to know our unchanging founding principles. Key among those is the maxim of our founder C.Q. Chandler II: “You do business with people, not companies.” You can change and innovate to meet the times if you never touch your principles.

A family-owned bank with $5 billion in assets is what we are. Tradition for Today is what we’re about.

Our history is more than a timeline. To us, it’s an unbreakable cord tied to our founding principles and fundamental values. To this day, each of us at INTRUST Bank, regardless of job title, makes sure every customer encounter is in the spirit of our tradition.


Built on Values

We strive to embody the fundamental values of Tradition for Today in all of our business and community interactions, but our principled approach to business doesn’t end there. It extends outside of work to our communities. We encourage all employees to engage with the community in public and professional service in any way they choose.

Careers at INTRUST

From the day-to-day transactions that keep our doors open to the behind-the-scenes efforts that secure our assets, every role at INTRUST Bank is critically important. It's why we're selective with our hiring, but also why we're proud to claim the best and the brightest among our ranks.

INTRUST Financial Corporation and its subsidiaries, including INTRUST Bank, are Equal Opportunity Employers whose policy is not to discriminate unlawfully against any qualified employee or applicant for employment on the basis of protected military or veteran status, disability, race, color, religion, sex, age, national origin, pregnancy, genetic information, sexual orientation, gender identity, or any other classification protected by applicable local, state or federal law; except where an individual is protected category constitutes a bona fide occupational qualification.

We believe in our CULTURE

Maintaining balance is key to the success of our positive corporate culture. We value a healthy work-life balance for every employee and do our best to hit the sweet spot between driving innovation, while honoring our tradition.

We value your GROWTH

INTRUST offers a wide variety of employee development opportunities, including training in leadership, coaching, communication, sales, service, technology and product and industry knowledge. We are committed to providing our employees with the tools, resources and other assistance to maximize their careers.We CARE for employees, today and tomorrow

INTRUST has a competitive mix of benefits options to select from, including medical, dental, life, disability, vision and critical illness coverage. In addition, our employees are able to pay for medical and dependent care expenses with pretax dollars. 

We also offer a generous 401(k) plan with employer match.

We offer MEANINGFUL work

We build strong relationships with every customer, whether they're an individual, a family or a business, because we want each to gain financial understanding and achieve their financial goals. The work we do in our communities is of utmost importance to us. Whether it's our support of the United Way or other volunteer organizations, and we encourage and support employee volunteerism.

INTRUST Bank Reviews

  • Featured Review

    "Wonderful Company!"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Banker
    Current Employee - Banker
    Positive Outlook
    Approves of CEO

    I have been working at INTRUST Bank full-time (More than a year)


    Intrust Bank has fantastic benefits, and they truly care about their people. They compensate good workers appropriately. Good training so you know what is expected of you and how to do your job. Excellent values as a company.


    You have to be in it for the long haul if you expect to move up. Management tends to stick around a long time, being promoted can take years.

    Advice to Management

    Find some incentive to keep lower level employees long enough to promote them or you may lose good people!

See All 70 Reviews

INTRUST Bank Photos

INTRUST Bank photo of: Employees gather for family photos at annual company Christmas party.
INTRUST Bank photo of: Employees gather for family photos at annual company Christmas party.
INTRUST Bank photo of: Main Lobby Christmas tree is looking ready for the holiday with all the gifts for the Salvation Army.
INTRUST Bank photo of: INTRUST had the great opportunity to be presented with the Wichita Flag that flew over the USS Wichita during its commissioning
INTRUST Bank photo of: INTRUST Employees assembled care packages at this year's United Way Young Leader United Pizza Party
INTRUST Bank photo of: Employees volunteer their time to support Habitat for Humanity
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INTRUST Bank Interviews



Getting an Interview

Getting an Interview





    Bank Teller Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. The process took 3 weeks. I interviewed at INTRUST Bank.


    The interview process overall wasn't bad. When I was hired, the branch manager conducted my interview in a one-on-one set up. We joked and this help to cut a lot of the tension. The questions ranged from very easy to tougher that required a bit more on-the-spot thinking. Now, the hiring process has changed a bit. The branch manager and the regional manager sit in together to make a decision together.

    Interview Questions

    • Name a time where you had to put your feelings aside to, "get the job done?"   Answer Question
    • Name a time where you had to break the rules in order to help a customer/complete a task   Answer Question
    • Where do you see yourself in 5 years?   Answer Question
    • How would you handle a situation where a customer came to you very upset?   Answer Question
See All 6 Interviews

INTRUST Bank Awards & Accolades

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